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Business Details
40 Years
experience
Trusted Residential Letting Services in West London
Established in 1986, we have dedicated ourselves to assisting Japanese professionals, expatriates, and families in securing ideal residential properties across West London. Our English-Japanese bilingual team combines local market expertise with a tailored approach, ensuring seamless property searches, tenant placements, and management services. With over three decades of experience, we prioritise customer satisfaction through transparent communication, comprehensive market knowledge, and a commitment to fostering long-term partnerships with both tenants and landlords. Our services are designed to address the unique needs of our clients, offering peace of mind through meticulous property maintenance, rigorous tenant vetting, and efficient contract management.

Recognised for our reliability and professionalism, we have consistently delivered quality tenants at fair rates while maintaining properties to the highest standards. Our dedication to exceeding client expectations has solidified our reputation as trusted advisors in the London property market, ensuring every transaction reflects our core values of integrity, expertise, and cultural understanding.
Services
Residential Lettings Property Management Tenant Screening Market Valuations Bilingual Support
Details
  • Year established: 1986
Highlights and features
  • We offer 35+ years of expertise in West London's property market.
  • Our English-Japanese bilingual team ensures clear, culturally informed communication.
  • Full-management services provide landlords with peace of mind.
  • Tailored property valuations and marketing strategies maximise rental potential.
  • Proven track record of securing quality tenants at competitive rates.
What people say
Prompt, reliable, courteous Quality tenants at fair rates Peace of mind Smooth rental process Excellent service
Services
Residential Lettings
We specialise in connecting tenants with high-quality residential properties across West London. Our process includes detailed property viewings, market analysis, and personalised matching to ensure tenant satisfaction. Landlords benefit from competitive rental pricing and thorough tenant vetting.
Property Management
Our full-management service ensures properties remain well-maintained and compliant with legal standards. This includes regular inspections, rent collection, and prompt resolution of maintenance issues, providing landlords with long-term peace of mind.
Tenant Screening
We conduct rigorous background and financial assessments to identify reliable tenants. This includes credit history reviews, employment verification, and reference checks, minimising risks for property owners.
Market Valuations
Our experts provide accurate property valuations based on current market trends and comparable listings. This service helps landlords set competitive rental prices and maximise returns.
Bilingual Support
Our English-Japanese team facilitates seamless communication for international clients. From contract translations to cultural guidance, we ensure clarity and confidence throughout the letting process.
Questions
What areas do you cover?
We focus on West London, including Ealing Common and surrounding sought-after locations.
Do you offer bilingual services?
Yes, our team provides full English-Japanese support for all property inquiries.
How do you vet tenants?
We conduct credit checks, employment verification, and reference assessments to ensure reliability.
What property management services do you provide?
We handle rent collection, maintenance coordination, legal compliance, and regular property inspections.
Can I book a free property valuation?
Yes, contact us via our website or phone to schedule a complimentary valuation with our experts.
Reviews (5)
Joey Nathan
Apr 17, 2022 Report
They are a super responsive agency that always try to help with any issues raised to their attention. Super friendly too.
Ernesto Escalona Rando
Apr 01, 2022 Report
We rented as tenants with this agency for 3 years and we are really happy with the new management team, they are kind and professional and always there to sort out our needing. Highly recommended.
M. Kazemi
Feb 19, 2022 Report
I've been dealing with the agency for the last year or so and I'm very happy with the service they've provided to me! Great customer service and lovely people to deal with in general. Very professional and they work hard and fast to accommodate and resolve any issues at hand. Would definitely recommend!
TatMan Yau
Feb 10, 2022 Report
People are nice and helpfull. Within 2 weeks, l rented a cosy flat that fully satisfied my requirements. Good job.
Shinji Makomi
Apr 19, 2021 Report
I corresponded with Japan Letting Agency back in 2020 an Alex who was working there at the time responded but was very abrupt and quite rude, not at all what i expect from a company that would be handling my properties very unprofessional i would recommend finding a different agency especially if your intending to have your portfolio administered while you're aboard.