James Dean

Our property sales service offers expert guidance through every stage of selling your home. With local market knowledge dating back to 1995, we provide accurate valuations and targeted marketing strategies. Our team ensures smooth transactions from initial listing to completion, supported by professional photography and dedicated client communication.

We specialise in connecting landlords with quality tenants through comprehensive lettings services. Our process includes property marketing, tenant vetting, and lease management. With transparent fee structures and membership in client protection schemes, we ensure secure and compliant rental arrangements for both landlords and tenants across Surrey.

Our property management solutions provide landlords with complete oversight of their rental investments. Services include maintenance coordination, tenant communication, and compliance management. With dedicated support teams in Horley and Reigate, we ensure timely resolution of issues while maintaining legal and regulatory standards.

We offer accurate property valuations conducted by experienced local experts. Our valuers combine market analysis with comparable sales data to determine realistic pricing strategies. The service includes detailed market reports and is available through convenient online requests or in-person appointments at our Surrey offices.

Our tenant support service provides comprehensive assistance throughout the rental process. From property searches to maintenance reporting, we offer dedicated communication channels and prompt issue resolution. Tenants benefit from clear fee structures and access to professional support teams during and after tenancy periods.

Co-founder with over 25 years' experience in Surrey property market. Actively oversees daily operations and maintains client relationships. Combines strategic vision with hands-on management approach to ensure service excellence.

Co-founder instrumental in developing the agency's innovative approach. Manages branch operations and team development. Brings extensive local market knowledge and client service expertise to daily business activities.

Experienced sales professional praised for professionalism and communication skills. Specialises in residential property transactions in Horley area. Recognised for stress-free client experiences through expert guidance and timely updates.

Dedicated lettings professional with expertise in tenant management. Acknowledged for meticulous documentation and problem-solving abilities. Ensures compliance and protects landlord interests through proactive property management practices.

Senior agent with reputation for exceptional client support. Handles complex property transactions with sensitivity and professionalism. Recognised for going beyond standard requirements to meet client needs in challenging situations.

We operate in Horley, Reigate, Redhill, and surrounding Surrey villages with local market expertise dating back to 1995.

Our letting fees include a holding deposit (1 week's rent), security deposit (5 weeks' rent), and transparent charges for agreement changes (£50 including VAT).

You can request a valuation through our website or contact our Horley or Reigate offices directly for a professional assessment.

We are members of Client Money Protect for client fund security and The Property Ombudsman for dispute resolution.

Our family-run approach combines local expertise with innovative service methods, offering personalized support and active founder involvement in daily operations.

While our offices operate Monday-Saturday, we offer appointment availability outside standard hours and prompt communication during working hours.

Renters beware! - Take pictures of everything when you move out! Or better yet, don't pay your last months rent! As all of the other reviews have mentioned, JamesDean will try to take at least half of your deposit for nothing. We've had to spend hours providing pictures of the house looking spotless because they've tried to charge for everything left, right, and centre. It seems like it's quite a common thing - so get everything you need to prepare for a fight.

Might be okay for landlords but treat tenants awfully when compared to the likes of Foxtons. Allow landlords to claim completely inappropriate 'wear and tear' costs from tenants (even when they've used the cleaning company they recommend ). Tenants, who unless they agree, do not receive what's left of their deposit. I just hope I'm never in the position to have to use them again and, given my extremely poor experience, will never use them to sell/ buy a property.

No wonder the rental property agent market has such a poor reputation when tenants are treated as I am being treated by James Dean. I feel for tenants who have no option but to use this type of company for a roof over their head. Having given the required 2 months notice, used the specialist end of tenancy cleaning company (they recommended!) and having done nothing negative to the flat I rented for 12 months they are trying to claim that the property is not clean (it's cleaner than when I arrived!), has been painted shoddily (it has always been painted shoddily - I haven't touched it with paint!) and that the sofa (the sofa I purchased) is part of the inventory in order not to return my deposit. Rude, inaccurate emails are 'topped and tailed' with meaningless pleasantries by individuals who quite obviously are being trained not to provide customer service but do everything they can not to return significant deposits (as well as rent not applicable) paid in advance and good faith. The service is a world away from the service I received from Foxtons when I rented for 2 years in London. I will never use James Dean again.

Highly recommend James Dean, had purchased a property with the help of Dean, I received honest, professional help which gave me the reassurance and trust to then buy further properties and let there very capable team manage the renting. Again would highly recommend, best in there field.