Business Details
16 Years
experience
Emergency
services
Trusted Estate Agents in Crawley
Established by Lee and John, New Move Estate Agents was founded on a commitment to excellence in property sales and real estate services. Our team combines market expertise with entrepreneurial innovation, prioritising aesthetics, design, and intrinsic property value. We offer a bespoke service to simplify property searches, focusing on character-driven sales rather than statistics. With a customer-centric approach, we deliver transparent fees, professional advice, and tailored property solutions across London, Sussex, and Surrey. Our success is defined by client satisfaction, supported by extensive experience in home sales, property management, and valuations. 
Services
Property Sales
Lettings
Valuations
Property Management
Tenant Services
Details
- Year established: 2010
Highlights and features
- We combine market expertise with entrepreneurial innovation.
- Our services prioritise property aesthetics and intrinsic value.
- Transparent fees and professional advice for all clients.
- Experienced team with diverse industry backgrounds.
- Comprehensive compliance with UK property regulations.
Associations and certifications
- Safe Agent
- Property Redress Scheme
- Client Money Protection
What people say
Transparent fees
Professional advice
Responsive support
Accurate valuations
Compliant processes
Services
Property Sales
We specialise in selling residential properties with a focus on aesthetics and market value. Our agents provide accurate valuations, targeted marketing, and negotiation expertise to ensure optimal outcomes. Clients benefit from transparent fees and a streamlined sales process tailored to their needs.
Lettings
Our letting services connect landlords with reliable tenants through thorough referencing and market-driven strategies. We handle property marketing, viewings, and tenancy agreements while ensuring compliance with UK regulations. Landlords receive regular updates and efficient rent collection.
Property Management
We offer full-service property management, including maintenance coordination, emergency repairs, and tenant communication. Our team ensures properties remain in excellent condition with regular inspections and prompt issue resolution, providing landlords peace of mind.
Valuations
Accurate property valuations are provided based on local market trends, recent sales data, and property condition. This service helps clients understand their property's worth for sales or lettings, supported by expert analysis and transparent reporting.
Tenant Services
We ensure tenants receive safe, well-maintained properties with clear documentation and responsive support. Services include deposit protection, inventory management, and a 24-hour emergency line, fostering a secure and positive rental experience.
People
Lee Raymond
Director
Lee co-founded New Move with a vision to prioritise quality in property sales. His expertise in real estate and financial services drives the agency's customer-focused approach.
John Michael
Director
John brings extensive industry experience to New Move, focusing on innovative property solutions. His leadership ensures the agency maintains high standards in sales and lettings.
Daren Cridge
Partner
Daren specialises in property valuations and market analysis. His data-driven insights help clients achieve optimal outcomes in competitive real estate markets.
Gwen Kenmuir
Partner
Gwen oversees tenant services, ensuring compliance and satisfaction. Her background in property management enhances the agency's ability to deliver reliable landlord solutions.
Patrick Woolgar
Mortgage Adviser
Patrick provides expert mortgage guidance to buyers. His financial industry knowledge supports clients in securing favourable financing options for property purchases.
Questions
What areas do New Move cover?
We operate across London, Sussex, Surrey, and Crawley, offering local expertise for property sales and lettings.
How can I get a property valuation?
Request a free valuation via our website or contact us directly to schedule an appointment with our experts.
What fees are involved for tenants?
Fees include a holding deposit, security deposit, and potential renewal or check-out charges as outlined in our fee schedule.
Do you offer 24/7 emergency support?
Yes, we provide a 24-hour emergency line for urgent property issues affecting tenants.
Are your services compliant with UK regulations?
We adhere to Safe Agent, PRS, and CMP standards, ensuring all services meet legal and industry requirements.
Can I manage my tenancy online?
Yes, our online portal allows tenants to report repairs, access documents, and communicate with our team efficiently.
Reviews (5)
Aa Alejo
Jun 27, 2021
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New Move provided an exceptional service. They supported us throughout the entire buying process. John specifically went above and beyond to ensure the buying process went smoothly, with no delays.
Laura Taylor
Jun 19, 2021
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I have used New Move for nearly 10 years with a rental property of mine, I always had great tenants and the property was never empty. All the guys and gals at New Move were always so helpful and supportive and when I came to sell the property they sold it for me within weeks I would always recommended New Move to friends and family thank you for all your support over the years.
Junting Zeng
Jun 02, 2021
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John is the agent of new move, he helped me buying a property in Crawley, he is always patient, responsive and helpful. In the several months of the process, he had show his professional quality and being so nice. I am so happy to cooperate with new move and had such a happy experience.
Ann O'Connor
Apr 21, 2021
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We invited several estate agents before instructing New Move. We chose New Move for their realistic market appraisal and NOT making promises of "the biggest mailing list". It only takes one person to buy. We were pleased with the marketing and calls were always answered. We also knew when prospective buyers were shown the property they were shown by Lee who was familiar with the property. Good recommendation for a solicitor for the conveyancing (thank you). The fees were very good and we would definitely recommend New Move.
Rachel Murray
Apr 17, 2021
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Lee and the team were always very responsive and incredibly helpful during our move. They were accomodating when we wanted to return to the property and nothing ever seemed too much trouble. Thank you so much for everything.
