Business Details
50+ Years
experience
Your Trusted Estate Agents in Steyning
Osborn Frankling Estate Agents has been a trusted name in property marketing since 1968, serving Steyning, Upper Beeding, Henfield, Worthing, Lancing, Shoreham, and surrounding coastal areas. Founded as Osborn Humphreys, the business was rebranded in 2019 under Benjamin Frankling, who brought decades of local expertise and modernised its approach. In 2025, the agency merged with Mansell McTaggart Steyning, combining independent local knowledge with a robust regional network.Our team prioritises transparent communication, leveraging both face-to-face interactions and digital innovation to ensure properties receive maximum exposure. Client testimonials highlight our proactive support, swift sales progression, and empathetic handling of emotionally sensitive transactions. With a focus on community roots and professional integrity, we deliver tailored services for property buyers, sellers, and investors.
Services
Property Sales
Free Valuations
EPC Assessments
Mortgage Advice
Property Viewings
Sales Progression
Online Marketing
Chain Management
Details
- Year established: 1968
Highlights and features
- We offer 50+ years of combined local property expertise
- Our team provides 24/7 client communication via PropertyFile
- We guarantee EPC assessments within 24 hours of visits
- Our office maintains face-to-face service availability
- We implement targeted social media marketing campaigns
What people say
Excellent communication
Fantastic experience
5 star service
Stress free process
Proactive support
Services
Property Sales
Our property sales service combines local market expertise with targeted marketing strategies. We offer professional photography, virtual tours, and nationwide buyer network access. Our negotiators provide regular progress updates and handle chain complexities efficiently.
Free Valuations
We provide accurate property valuations based on current market trends and recent sales data. Our local experts visit properties to assess value factors and offer realistic pricing guidance. This service includes market condition analysis and selling strategy recommendations.
EPC Assessments
Our accredited assessors conduct EPC surveys within 24 hours of booking. The assessment evaluates energy efficiency and provides improvement recommendations. Reports are lodged on the national register and available for property marketing purposes.
Mortgage Advice
We connect clients with qualified mortgage advisors who offer tailored financing solutions. Services include first-time buyer mortgages, remortgaging, buy-to-let options, and equity release schemes. Advisors explain processes clearly and support documentation preparation.
Property Viewings
We coordinate viewings at mutually convenient times, including evenings and weekends. Our team provides property information packs and follows up with buyer feedback. Virtual viewings are available for out-of-area prospects.
People
Benjamin Frankling
Proprietor
Benjamin Frankling has over 15 years' experience in Sussex estate agencies. He took over Osborn Frankling in 2019 and merged it with Mansell McTaggart in 2025. A Steyning resident since childhood, he specialises in local property marketing strategies.
Janet Hammond
Sales Manager
Janet Hammond has worked in estate agency since 2003 and joined Osborn Frankling in 2006. She manages sales operations and client communications, combining local knowledge with practical transaction expertise. She resides in Steyning and understands regional property markets.
Oliver Wiltshire
Energy Assessor
Oliver Wiltshire provides EPC assessments across Sussex. A qualified Domestic Energy Assessor, he delivers reports within 24 hours of property visits. His local knowledge spans Upper Beeding, Shoreham, and South Downs areas, ensuring accurate energy efficiency evaluations.
Sarah Funnell
Mortgage Adviser
Sarah Funnell has 27 years' experience in financial services. She offers mortgage advice covering residential purchases, buy-to-let investments, and equity release schemes. Her approach focuses on explaining complex financial products clearly to property buyers.
Questions
How quickly can you arrange property viewings?
We typically schedule viewings within 24-48 hours of request, including evening and weekend appointments.
Do you offer virtual property tours?
Yes, we provide virtual tours for out-of-area buyers using professional photography and video walkthroughs.
What areas do you cover for property sales?
We operate across Steyning, Upper Beeding, Henfield, Worthing, Lancing, Shoreham, and surrounding South Downs areas.
How long does the average sale take?
Our average transaction completes in 8-10 weeks, with some properties selling within 3 days of listing.
Can you help with mortgage arrangements?
We connect clients with qualified mortgage advisors who handle all aspects of residential and investment financing.
What marketing methods do you use?
Our strategy combines professional photography, social media campaigns, national portals, and local networking events.
Reviews (5)
Bryony Brooks
Jun 22, 2021
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This is the best estate agents that I have ever come across. Ben and his team are excellent in every possible way. They were always helpful and couldn't do enough for you. I would really recommend them.
Rikki Hope
May 01, 2021
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We used Osborn Franklin Estate Agents to sell our home and purchase our new one. From start to finish we experienced a consistent, excellent service. Ben and his team called us regularly with updates as well as to guide us on the next steps that we needed to take. As far as support goes this agency has put its heart and soul into making our experience as easy and as efficient as a house sale/ purchase can be.
They are proactive, understanding, informative and keen to get the job done. Ben has assisted us in areas that an agent doesn't really need to help with but showing us he would go the extra mile. We would 100% recommend them.
They are proactive, understanding, informative and keen to get the job done. Ben has assisted us in areas that an agent doesn't really need to help with but showing us he would go the extra mile. We would 100% recommend them.
Sue Bennett
Jun 01, 2017
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We're moving in two days and the process has run really smoothly. Osborn Humphreys really do understand the property market in this part of the world and their photos of our property were really good. The team are very friendly and we found them to be efficient and easy to do business with. We used the solicitors in Hove that were recommended by Osborn Humphreys and that service was also excellent.
Adam Farrell
May 15, 2017
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I have just bought and sold through Osborn Humphreys and they are excellent agents. Actually sell properties by knowing their buyers and sellers and by picking up the phone! Always friendy and happy to help even when they are really busy. Highly recommend.
Victoria Oliver
Sep 23, 2016
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I'm so happy I chose Osborn Humphreys to sell my house They were so professional, helpful and friendly. I was amazed at how easy they made it for me to sell my property and took away any worries and concerns that came up I will definitely use Osborn Humphreys again and recommend them very highly Thank you! A great team:)))
