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Business Details
24 Years
experience
Your Trusted Estate Agent in Chester
Established in 2002 by three experienced professionals, Changing Home has built its reputation on personal service, transparency, and deep local knowledge of Chester. Our agency prioritises honesty and straightforward communication, ensuring clients receive accurate valuations and tailored property solutions. With over two decades of experience, we specialise in connecting sellers, buyers, landlords, and tenants through a dedicated focus on the Chester market. Our team combines modern systems with traditional values, offering professional photography, extensive online exposure, and community-driven expertise.

Recognised for ethical practices and a track record of successful transactions, we maintain a commitment to client satisfaction without pushy sales tactics. Our independence allows us to prioritise client needs above all else, fostering trust through consistent, reliable service. By concentrating solely on Chester, we deliver unparalleled market insight and a personalised approach that larger agencies cannot match. Our repeat business and word-of-mouth referrals underscore our dedication to excellence in property services.
Services
Property Valuation Buy With Us Sell With Us Lettings Tenant Registration
Details
  • Year established: 2002
Highlights and features
  • Specialise exclusively in Chester properties for tailored local expertise
  • Transparent valuations based on rigorous local market analysis
  • Award-winning marketing with professional photography and top platform listings
  • 20+ years of proven success in Chester property transactions
  • Dedicated team prioritising client needs over sales targets
What people say
Effortless process Professional and prompt Market knowledge Stress-free experience Exceptional support
Services
Property Valuation
Our expert valuations combine local market knowledge with comparative analysis to determine accurate property worth. Sellers receive realistic pricing guidance to maximise returns while avoiding over-inflation. The service includes market trend insights and presentation advice to enhance property appeal.
Sales Representation
From marketing to completion, we manage property sales with transparency and efficiency. Professional photography, targeted advertising, and proactive buyer communication ensure swift transactions. Our team handles legal coordination and negotiation while keeping sellers informed throughout the process.
Lettings Management
We provide comprehensive lettings solutions including tenant vetting, contract administration, and property maintenance oversight. Landlords benefit from regular updates and prompt issue resolution, ensuring hassle-free property management and sustained rental income.
Buyer Support
Our buyer services guide clients through property selection, survey interpretation, and negotiation. We offer market insights to identify value opportunities and coordinate with legal professionals to streamline the purchasing process from valuation to completion.
Market Analysis
Detailed Chester-specific market reports help clients understand pricing trends and investment potential. We provide data-driven recommendations for optimal timing and positioning in the local property market, leveraging our 20+ years of regional expertise.
People
Oliver
Office Manager
With over 15 years in Chester property market, Oliver specialises in seamless transaction management. He coordinates valuations, marketing, and client communications while maintaining hands-on involvement in complex sales processes.
Jeremy
Valuation Expert
Jeremy brings 18 years of local surveying experience to accurate property assessments. His market knowledge helps sellers achieve optimal pricing while advising buyers on investment potential across Chester's diverse neighbourhoods.
Mollie Baker
Sales Progression Specialist
As a qualified conveyancing specialist, Mollie streamlines legal processes for smooth transactions. She manages documentation, coordinates with solicitors, and ensures timely completions while maintaining clear client communication.
Questions
What areas do Changing Home cover?
We specialise exclusively in Chester and surrounding areas including Saltney, Hoole, Broughton, and Blacon. Our local focus ensures unparalleled market knowledge.
How quickly do properties sell through Changing Home?
Our average sales time is 6 days, significantly faster than the national average. This results from targeted marketing and our established network of Chester buyers.
What valuation methods do you use?
We combine comparative market analysis with local trend data, considering property condition, location specifics, and recent sales of similar Chester properties.
Do you offer online property management tools?
Yes, our clients access secure portals for real-time updates on viewings, offers, and documentation. We also provide digital communication channels for urgent queries.
What makes Changing Home different from other agents?
Our Chester-only focus, transparent pricing, and team continuity set us apart. Unlike franchises, we're independently owned with decision-makers always available locally.
Can you help with both buying and selling?
Yes, we specialise in simultaneous transactions. Our team coordinates both sides to minimise chain complications and provide strategic advice for concurrent purchases and sales.
Videos
Reviews (7)
Trudy Rutt
May 13, 2022 Report
Tim and his team have been looking after our properties for years. He is a thoughtful and responsive manager, keeping both owner and tenant very happy. Thank you.
Sean Barrett
Apr 22, 2022 Report
Hannah & Changing Home helped me secure a lovely property. Hannah was absolutely brilliant and helped me from start to finish. Nothing was too much trouble - fantastic - thank you!
Dana O. Donnell
Feb 19, 2022 Report
Changing home was professional friendly and very helpful throughout our process of buying and selling. I can only recommend it. Thanks again for your great support
Peter Carver
Jul 03, 2021 Report
We recently bought a property through Changing Homes and from the initial viewing to completion they were perfect agents. They kept us informed along the way, did multiple visits to the property, even after our offer was accepted and commutated well with the seller and solicitors on our behalf. We managed to move in 12 weeks from submitting the offer, which is incredible right now and this would not have been possible without the assistance of Changing Homes and our Solicitors.

We will 100% recommend these to family & Friends and also use them in the future when we move again. We dealt with Oliver in the main, who was professional and knowledgeable about the house and the area. Thanks again Changing Homes.
Andy Lea
May 24, 2021 Report
Everything you could hope for in an Estate Agents. An absolute pleasure to deal with from start to finish - sold our property quickly and efficiently at very reasonable cost. Can't recommend them highly enough.
Paul Dance
Mar 23, 2021 Report
Changing Home are amazing. Couldn't recommend them more. Friendly, professional, quality service and they really go the extra mile to help. We have just sold our house with them - they helped every step of the way and even after. Great values. Thanks very much.
Daniel Riley
Dec 10, 2020 Report
I can't recommend Changing Home highly enough. They did an amazing job of promoting the sale of our house as well as working closely with us on the purchase of our new house. They're super friendly, kept us well informed and there was always someone available on the phone to answer our questions and give us advice.