Business Details
49 Years
experience
Emergency
services
Your Trusted Property Partner in Teesside
Clarke Munro has been a trusted name in property transactions across Teesside since 1977. Our partners, Wendy and Nicola, bring decades of combined experience, offering hands-on leadership and a commitment to traditional customer service. We operate through two strategically located 'super branches,' consolidating over 200 years of collective expertise to streamline property sales and rentals. Our approach prioritises transparency, with regular client communication and proactive updates throughout the process. We invest in modern marketing tools, including virtual walk-throughs and professional photography, to maximise property visibility. Our team of specialists, including dedicated negotiators and valuers, ensures tailored support for buyers, sellers, landlords, and tenants.We maintain membership with The Property Ombudsman and Propertymark Client Protection Scheme, underscoring our commitment to ethical standards. With late-night appointments and a focus on local market dynamics, we adapt to client needs while maintaining operational efficiency. Our track record includes managing complex transactions and long-term property portfolios, supported by a dedicated sales progressor. This combination of experience, innovation, and client-centric service has established us as a leading agency in the region.
Services
Property Sales
Rentals
Student Lets
Property Management
Valuations
Details
- Year established: 1977
Highlights and features
- Over 40 years of local property market expertise
- Dedicated negotiators with 200+ combined years of experience
- Innovative marketing with virtual walk-throughs and professional photography
- Transparent fee structures with client money protection
- 24/7 support for urgent property inquiries
Associations and certifications
- The Property Ombudsman
- Propertymark Client Protection Scheme
What people say
Proactive communication
Efficient property management
Expert local knowledge
Stress-free transactions
Reliable tenant relations
Services
Property Sales
We specialise in residential property sales across Teesside, leveraging 40+ years of local market expertise. Our services include accurate valuations, professional photography, virtual tours, and targeted marketing campaigns. With dedicated negotiators and a sales progressor, we ensure efficient transactions from listing to completion.
Property Management
Our full-service property management covers tenant sourcing, referencing, maintenance coordination, and compliance. We offer flexible options from basic lettings to fully managed portfolios, supported by a dedicated finance team and 24/7 emergency repairs service for landlords across Middlesbrough and surrounding areas.
Student Lets
Specialised student accommodation services include property marketing to university demographics, zero-deposit options, and tailored inventory management. Our team handles tenant referencing, contract administration, and maintenance for both landlords and students in Teesside's university districts.
Valuations
Accurate property valuations combine market analysis with local expertise. We provide free, no-obligation assessments either in-person or through our online valuation tool, supported by comparative sales data and current market trends specific to Teesside's residential areas.
Accompanied Viewings
Professional accompanied viewings ensure comprehensive property inspections. Our negotiators provide detailed insights during visits, addressing buyer queries while maintaining safety protocols. This service operates alongside virtual viewing options for added flexibility in property transactions.
People
Nicola Munro
Partner
With over 40 years in the industry, Nicola brings extensive local market knowledge. She oversees strategic operations and client relations, ensuring the agency maintains its reputation for integrity and expertise in Teesside property transactions.
Wendy Clarke
Partner
Co-founder Wendy has specialist expertise in complex property transactions. She focuses on client satisfaction and service innovation, combining traditional values with modern marketing techniques to enhance property visibility and sales performance.
Stacy Hill
Sale Supervisor
Stacy manages the sales team with 15+ years of experience in Teesside's residential market. She specialises in first-time buyer guidance and new development sales, maintaining a client-focused approach throughout the transaction process.
Amie Cox
Senior Lettings Negotiator
Amie leads the lettings team with expertise in landlord-tenant relations. She manages property portfolios and tenant placements, ensuring compliance with current regulations while maintaining high client retention rates for managed properties.
Janet Manser
Administrator
Janet coordinates administrative operations with 20+ years of experience in property services. She ensures seamless communication between clients and departments, maintaining accurate records and supporting both sales and lettings teams in daily operations.
Questions
What areas do Clarke Munro cover?
We operate across Teesside, including Middlesbrough, Billingham, Stockton-on-Tees, Darlington, and surrounding areas.
What property services do you offer?
We provide property sales, rentals, student lets, full management services, valuations, and accompanied viewings.
Are your fees transparent?
Yes, we provide clear fee structures with no hidden charges, including Propertymark-protected client money handling.
Do you offer virtual property viewings?
Yes, we provide virtual walk-throughs and online property tours for all listed properties.
How quickly can you manage property rentals?
Our average rental placement time is 28 days, supported by extensive tenant databases and marketing networks.
What accreditations do you hold?
We are members of The Property Ombudsman and Propertymark Client Protection Scheme for service assurance.
Reviews (5)
Ian Shakespeare
May 13, 2021
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Thirlwells (Clarke munro) sold our family home after our late Mums death. They were very efficient and through the process kept us informed at all times. Many thanks to Jess and her colleagues. Would be happy to use them again and would recommend them.
Denise Cartmail
May 11, 2021
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All the staff were friendly and supportive through the whole process of selling my home. This agent operates with an extremely high level of professionalism and nothing was too much for them. They were always ready to listen when things got stressful and went the extra mile to keep the sale moving forward. They were brilliant! If you want excellent customer service and expertise then choose Clarke Munro!
James Byun
Oct 30, 2020
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Critical: Professionalism They are worst agent i have seen. I gave my offer for buying and they accepted it. but, They changed their mind. It is not so professional. I lost my time and mortgage fee to cancel.
Jeremy Havardi
Mar 27, 2020
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Communication between the agent and landlord is absolutely terrible from my experience. Calls and emails left unanswered. Very difficult indeed.
Norman Bowstead
Jan 25, 2020
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Advice and support has been excellent throughout the selling process. Friendly, helpful staff. Would highly recommend.
