Business Details
22 Years
experience
Trusted Real Estate Services in Gateshead
Established in 2004, Suzanne Graham has built a reputation as a trusted independent real estate agency serving the Gateshead area. Our founder, Suzanne Graham, envisioned a business that prioritises personal service while delivering professional expertise in property sales, rentals, and management. Over two decades, we've expanded our operations while maintaining our commitment to exceptional client care. Our team comprises experienced professionals personally selected for their industry knowledge and dedication to customer satisfaction. We understand market fluctuations and have successfully navigated various economic conditions to deliver consistent results for our clients.Our growth reflects our ability to adapt to changing market demands while preserving our core values of integrity and personalised service. We invest in continuous professional development to ensure our team remains at the forefront of industry best practices. Our local market expertise enables us to provide tailored advice that maximises property value for sellers and landlords. We maintain transparent communication throughout all transactions, ensuring clients remain fully informed at every stage. Our comprehensive service portfolio covers residential sales, lettings, property management, and specialist financial advice through trusted partners.
Services
Property Sales
Lettings Service
Property Management
Home Surveys
Financial Services
Details
- Year established: 2004
Highlights and features
- Established in 2004 with extensive local market knowledge
- Personalised approach to property transactions and management
- Dedicated team with combined decades of property sector experience
- Financial partnerships offering specialist mortgage and loan advice
- Proven track record in navigating challenging market conditions
Associations and certifications
- The Property Ombudsman
Services
Property Sales
Our property sales service offers comprehensive support for homeowners seeking to sell residential properties. We provide professional valuations, targeted marketing strategies, and expert negotiation to achieve optimal sale prices. Our local market knowledge ensures accurate pricing guidance and swift transaction completion.
Lettings Service
Our lettings service supports landlords through every stage of property rental. We handle tenant sourcing, referencing, lease agreements, and ongoing property management. Regular inspections and timely rent collection ensure hassle-free property investment while maintaining tenant satisfaction and property standards.
Property Management
Our property management service provides comprehensive oversight for residential rental properties. We coordinate maintenance, handle tenant communications, and ensure regulatory compliance. Regular financial reporting and proactive issue resolution help landlords maximise returns while maintaining property value.
Home Surveys
We offer professional home survey services to assess property condition before purchase. Our surveys identify structural issues, maintenance requirements, and potential costs. Detailed reports help buyers make informed decisions while highlighting necessary repairs or improvements.
Financial Services
Through trusted financial partners, we provide specialist mortgage and loan advice for property transactions. Our partners offer tailored financing solutions for home buyers and investors. We connect clients with experts who can explain mortgage options and assist with application processes.
People
Suzanne Graham
Director
With over 20 years' experience in the property sector, Suzanne founded the agency in 2004 to deliver exceptional estate services. Her leadership focuses on maintaining personal service standards while expanding the business's capabilities. She oversees strategic direction and ensures consistent service quality across all operations.
Questions
What property services do you offer?
We provide residential sales, lettings, property management, home surveys, and financial advice through specialist partners across Gateshead and surrounding areas.
How can you help sellers achieve better prices?
Our local market expertise ensures accurate pricing guidance, while targeted marketing strategies and professional negotiation skills help maximise property sale values.
What support do landlords receive?
Landlords benefit from tenant sourcing, lease management, regular inspections, and timely rent collection through our comprehensive lettings and property management services.
How do you handle property complaints?
Clients should initially contact their assigned branch. If unresolved, complaints can be escalated to Director Suzanne Graham or referred to The Property Ombudsman.
Do you offer mortgage assistance?
Yes, we connect clients with specialist financial partners who provide tailored mortgage and loan advice for property transactions.
What areas do you cover?
We operate primarily in Gateshead, Low Fell, Whickham, and Newcastle upon Tyne, with extensive local knowledge of these property markets.
Reviews (6)
Discreetz Eatz
Mar 10, 2022
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Lee and the team have been managing my rental property for 8 months now and I really can not fault their friendly, personal yet professional service - Already had a 50 increase in my monthly rental income. Keep up the great work guys.
Cheryl Burn
Nov 18, 2021
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From the initial valuation of my property to the sale reaching completion, the service I received from Suzanne Graham Estate Agents was first class. A big shout out to Lisa who went the extra mile on many occasions and kept me updated on progress of the sale. I highly recommend Suzanne Graham and can't thank them enough for their professionalism and customer service.
David Carter
Oct 21, 2021
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Recently dealt with Suzanne and team who were all fantastic. Even though we had some legal challenges at the opposite end of chain, I was well informed and felt they were always in control of situation. Would absolutely recommend the company and repeat business.
Gill Alderson
Aug 02, 2021
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We are very pleased with the service we have received from all the staff involved in our sale and purchase. Everyone has been helpful and supportive with any queries or information we required. The service they have provided has also been very professional I would recommend this team to anyone looking to sell or buy property
Darren Clark
Jun 24, 2021
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Brilliant. The good honest friendly advice made it easy from start to finish. I would highly recommend Suzanne Graham estate agents to anyone thinking of selling their property.
Courtney P.
May 30, 2021
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Lisa and the team have been amazing from the outset, I am a first time buyer so I always had multiple questions to ask, they were always more than happy to help and kept me updated throughout the whole process making myself feel at ease. Thanks very much really appreciate it.
