Business Details
50+ Years
experience
Trusted Property Management in Bexhill & East Sussex
Established in Bexhill in 1973, Godfrey John & Partners is an independent family-run business specialising in residential block management. With over 45 years of local expertise, we transitioned from estate agency to focus on managing properties ranging from two units to eighty-unit blocks across Bexhill, Hastings, Eastbourne, and the South East of England. Our portfolio includes properties under management for over 30 years, reflecting our commitment to long-term client relationships. As principal of the firm since 2010, Graeme John leads with IRPM accreditation, ensuring compliance with evolving leasehold legislation and best practices.We maintain rigorous standards through RICS Residential Management Code adherence, regular property inspections, and a network of vetted contractors with public liability insurance. Our services encompass service charge accounting, major works supervision, S20 consultation processes, and proactive lessee arrears management via specialist debt collection agencies. Client testimonials consistently highlight our professionalism, responsiveness, and ability to navigate complex regulatory requirements while maintaining property value and resident satisfaction.
Services
Block Management
Service Charges & Accounting
Lessee Arrears
Legislation & Compliance
Approved Contractors
Residents Management Companies
Maintenance
Surveys & Reports
Major Works
S20 Consultation
Details
- Year established: 1973
Highlights and features
- We have over 45 years of local property management experience
- Our principal holds IRPM accreditation for professional standards
- We implement robust lessee arrears management with specialist agencies
- We adhere strictly to RICS Residential Management Code of Practice
- Our vetted contractor network ensures quality maintenance services
Associations and certifications
- Institute of Residential Property Managers (IRPM)
What people say
Professionalism, Responsiveness
Knowledgeable and thorough
Proactive, knowledgeable and friendly
Efficient and professional
Excellent value and personal touch
Services
Block Management
Specialist residential block management covering lease interpretation, statutory compliance, and day-to-day operations. Our expertise ensures properties remain well-maintained while meeting legal requirements. We act as intermediary between freeholders, residents' associations, and contractors to ensure smooth property management.
Service Charges & Accounting
Comprehensive service charge budgeting, collection, and reporting. We manage ground rents and reserve funds with transparent accounting practices. Regular income/expenditure analysis ensures financial clarity for property owners while maintaining compliance with statutory regulations through detailed documentation.
Major Works
Planned maintenance and improvement programmes including external redecoration and structural repairs. Projects are supervised by qualified surveyors to ensure quality standards. We manage tender processes, contractor selection, and budget control for large-scale property works while maintaining resident communication throughout.
Legislation & Compliance
Expert navigation of leasehold legislation and statutory requirements. We ensure RICS Code compliance and manage S20 consultation processes for major expenditures. Regular updates on regulatory changes help clients avoid penalties while maintaining legal compliance for their properties.
Residents Management Companies
Specialist support for residents' management companies including director guidance and legal obligation advice. We provide operational frameworks for RTM companies while maintaining transparent communication between stakeholders. Our services help management committees meet governance requirements effectively.
People
Graeme John
Principal
Leading the firm since 2010, Graeme John brings extensive property management expertise. IRPM-accredited, he specialises in leasehold legislation compliance and has overseen major property works. With deep local knowledge, he maintains the family business' reputation for professional service since its 1973 founding.
Questions
What areas do you cover for property management?
We manage properties in Bexhill, Hastings, St Leonards, Eastbourne, and surrounding areas of East Sussex, plus selected locations in South West London.
How do you handle service charge arrears?
We employ a robust approach using specialist debt collection agencies when necessary, while maintaining professional communication with leaseholders to resolve payment issues promptly.
What qualifications do your team hold?
Our principal holds Associate membership of the Institute of Residential Property Managers (IRPM), demonstrating professional standards and ongoing development in property management practices.
Can you assist with major property works?
Yes, we manage complete project lifecycles including planning, contractor selection, budget control, and quality assurance for major maintenance and improvement works.
How do you ensure regulatory compliance?
We strictly follow RICS Residential Management Code of Practice and maintain current knowledge of leasehold legislation changes to ensure full compliance for all managed properties.
What services are included in your management fees?
Basic fees cover service charge budgeting, collection, credit control, and compliance reporting. Additional services like major works project management are charged separately with prior agreement.
Reviews (5)
Trevor Birdie
Jun 07, 2022
Report
Useless service from Mr G John of Godfrey John and Partners. Does not answer letters or messages and ignores complaints. You can never rely on this individual and I have proof on file and from other residents at Wilton Court.
Melinda Griffiths
Jan 03, 2022
Report
My experience with Godfrey John and partner has been very positive. I've been feeling very unwell and still not well currently and Godfrey John and partner expressed empathy and understanding towards my situation during these years. Godfreys John and Partners have great communication with their clients and they respond quickly to any of my past queries. I would highly recommend Godfreys John and Partner. Fantastic experience and service.
Janice De Gruchy
Dec 05, 2021
Report
We have known Godfrey John & Partners for 11 years and have found them to be a friendly family run business. Recently we had need to secure an important document relating to our property which Graeme John and his staff were able to find. We wish Graeme and Godfrey John & Partners our very best wishes for the future and would have no hesitation in recommending their very friendly and professional services.
Larry Taylor
Sep 10, 2021
Report
West Hill Property Management engaged Godfrey John & Partners over a year ago. Graeme and his team have done their best given the difficulties the pandemic has wrought on everyone. These have been challenging times and will no doubt continue for awhile yet. Graeme, Gail and Isobel have always returned our calls and dealt with our requests and concerns in a calm and professional manner.
James Broad
Aug 08, 2021
Report
Led by Graeme John, this property management firm in Sussex delivers excellent value and a personal touch in responsiveness. Having moved from managing agents that were terrible value for money, Graeme listened to us from the very beginning of our transition to new agents. He has the priorities of leaseholders and residents at the very heart of every single decision he makes. His team are second to none and the departments operate seamlessly with on time demands for service charges and regular update letters. I thoroughly recommend Godfrey John and Partners and can testify to their thoroughness and professionalism.
