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12 Years
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Your Trusted Real Estate Partner in London
Established in 2014, Carlton Gate Marketing has become a trusted name in London's residential property market. Our expertise lies in managing, selling, and letting high-quality apartments within the prestigious Carlton Gate development. We pride ourselves on offering a comprehensive service that includes 24-hour security, meticulously maintained communal gardens, and exclusive access to the Harbour Leisure Club's amenities. Our property management team ensures landlords' investments are protected through proactive maintenance, tenant relations, and financial accountability. With deep local knowledge and longstanding relationships with buyers and investors, we deliver tailored solutions for both residential and corporate clients.

Our on-site presence allows us to respond swiftly to property needs while maintaining rigorous quality control. We adhere to strict professional standards, evidenced by our Client Money Protection certification, ensuring client funds are safeguarded. Our strategic location near London's West End combines urban convenience with premium lifestyle offerings, making us a preferred partner for property transactions in this sought-after area. Through our proven track record and commitment to excellence, we continue to build trust with property owners and tenants alike.
Services
Property Sales Property Lettings Property Management Client Money Protection Leisure Club Membership
Details
  • Year established: 2014
Highlights and features
  • We offer 24/7 property security and maintenance services
  • Our tenants enjoy exclusive access to Harbour Leisure Club facilities
  • We provide transparent financial management with monthly statements
  • Our on-site presence ensures rapid response to property needs
  • Established in 2014 with deep local market expertise
Associations and certifications
  • Client Money Protection Certificate
Services
Property Sales
Our expert team specialises in marketing Carlton Gate properties to achieve optimal sale prices. With exclusive access to local investors and agents, we often secure offers before properties reach the open market. Our streamlined process includes EPC organisation, document preparation, and direct coordination with legal professionals to ensure smooth transactions.
Property Lettings
We manage premium rental properties with professional tenant screening and competitive pricing strategies. Our services include inventory management, rent collection, and maintenance coordination. With corporate tenant expertise, we ensure long-term occupancy and property preservation through rigorous management standards.
Property Management
Our comprehensive management covers day-to-day operations, emergency repairs, and financial administration. We maintain properties through vetted contractors, handle insurance claims, and conduct regular inspections. Monthly statements track income/expenses while our key-holding service ensures prompt access for maintenance needs.
Harbour Leisure Club
Residents gain exclusive access to premium amenities including a fully equipped gym, swimming pool, spa, and sports facilities. The club also features a restaurant, beauty salon, and retail outlet. These exclusive benefits enhance property value and tenant satisfaction through comprehensive lifestyle offerings.
Client Money Protection
We safeguard client funds through the Client Money Protection scheme, ensuring financial accountability and security. This certification guarantees proper handling of deposits, rent collections, and maintenance funds while maintaining transparent financial records for property owners.
Questions
What property types are available at Carlton Gate?
We offer studio to 3-bedroom apartments with prices ranging from £400,000 to £1,100,000, and rental properties from £2,100 to £4,200 PCM.
What amenities does the development offer?
Residents enjoy 24-hour security, landscaped gardens, and exclusive access to Harbour Leisure Club's gym, pool, spa, restaurant, and retail facilities.
How does the property management service work?
We handle maintenance, tenant relations, financial accounting, and insurance claims while providing monthly statements and maintaining a contingency fund for urgent repairs.
What areas does Carlton Gate serve?
Our development provides excellent access to London's West End, Little Venice, St John's Wood, and Notting Hill with convenient transport links to Paddington and Heathrow.
Is there a client protection scheme?
We participate in the Client Money Protection scheme to safeguard tenant deposits and landlord funds with transparent financial management practices.
Reviews (5)
Loren M.
Apr 26, 2022 Report
If we had more agents like Stefanie the world would be a better place. She is absolutely fantastic. Great person to deal with from start to finish.
Paul O'Callaghan
May 25, 2020 Report
Sanity in the middle of the mayhem of London. A quiet village setting with a canal side park and water fountain reading gardens.
Pashon Percushon
Nov 14, 2019 Report
I rented from here a long time ago, 2000-2002 and it was a very nice place, quiet, solitary living and very memorable. I couldn't believe how the time had passed when it was time to go and since now. The pictures still look the same and well kept still. I only give three stars because i had a vehicle and they hadn't given me a parking pass for it yet. So i parked in my designated parking spot and they clamped me.

They refuse to open the clamp without paying so i had to pay 70 quid in my own parking spot. I still have the 35mm pictures of the clamping and the bloke removing it and was surely crossed with that, right when cameras started going digital. When i was there the complex was packed with residence, not sure if its the same now because it was very expensive even still for today's rent prices.
Mirel Baila
Jan 22, 2018 Report
Stefanie is a great agent. We rented a flat with her help and she was really understanding and answered all of our queries. If you're searching for a place to rent/buy in Carlton Gate, this is the place to go.
Chris Nicolou
Dec 15, 2015 Report
I had used Carlton Gate for a few years since i purchased the property off them in 2012 and decided to use them to let my flat out while i moved to manchester. The agent is on a site and deal with a number of flats. The service they give is ok to tenants but the service they provide to landlords is terrible. A number of things that happened while i was away include: Spending money when something has gone wrong without permission, deeming a broken dishwasher as being an emergency repair, letting the property on a 12 month AST with 3 months rent in advance but no reference checks.

When the tenant did not pay the rent, I had to deal with the eviction process. The judge even commented why there was no reference checks carried out by the landlord agent, the agent advice because they had paid 3 months in advance. If you want to buy to rent a property then use them, otherwise stay well clear.