Business Details
23 Years
experience
Your Trusted Estate Agents in Rustington
Established in 2003, Hawke & Metcalfe is an independent estate and letting agency serving Rustington, East Preston, Angmering, Littlehampton, and surrounding areas. Our team combines over 25 years of local market expertise with a commitment to professional service, having expanded in 2017 through the acquisition of Holmes & Co to enhance our capabilities. We prioritise seamless client experiences, offering tailored solutions for property sales, lettings, and management while maintaining strong community connections. Our staff, many with over a decade of tenure, provide consistent, knowledgeable support, ensuring clients benefit from both institutional stability and personal attention. As members of the National Federation of Property Professionals and regulated by the Property Ombudsman, we uphold rigorous standards of integrity and accountability.Our partners, Nick Hawke and Greg Metcalfe, remain actively involved in daily operations, leveraging their deep understanding of local housing dynamics to deliver results-driven services. Client testimonials highlight our proactive approach, transparent communication, and dedication to resolving challenges efficiently, whether in property transactions or ongoing management. From free valuations to comprehensive property marketing, we strive to exceed expectations through innovation and a client-centric ethos. Our long-standing relationships with landlords, tenants, and local tradespeople underscore our reputation as a trusted partner in real estate. By integrating modern technology with traditional values, we ensure every client interaction reflects our commitment to excellence and community-focused service.
Services
Property Sales
Lettings
Property Management
Free Valuations
Probate Valuations
Details
- Year established: 2003
Highlights and features
- We offer free property valuations with no obligation.
- Our team includes two resident partners with decades of local market knowledge.
- We provide accompanied viewings for enhanced security and transparency.
- We feature extensive online property listings across major platforms.
- Our staff have over 10 years' tenure, ensuring consistent service quality.
Associations and certifications
- National Association of Estate Agents
- Association of Residential Letting Agents
- Property Ombudsman
What people say
Professional service
Proactive communication
Exceptional support
Transparent fees
Long-term reliability
Services
Property Sales
Our property sales service combines local market expertise with nationwide marketing reach. We offer free valuations, accompanied viewings, and transparent fee structures to ensure smooth transactions. With two resident partners overseeing every sale, clients benefit from personalised guidance through the entire process, from listing to completion. Our 15-year track record in Rustington demonstrates our ability to match properties with qualified buyers efficiently.
Lettings
Our lettings service provides comprehensive tenant management solutions. From thorough referencing to deposit protection and regular inspections, we ensure compliance with all legal requirements. Our dedicated lettings manager maintains strong relationships between landlords and tenants, while our extensive online presence maximises property visibility. Clients appreciate our proactive communication and problem-solving approach.
Property Management
Our property management service offers flexible options including full management, rent collection, or let-only packages. We handle maintenance coordination, safety certifications, and financial reporting while maintaining open communication with all parties. Our bespoke approach allows landlords to choose the level of involvement that suits their needs, supported by our experienced team and established local contacts.
Free Valuations
We provide free, no-obligation property valuations conducted by experienced professionals. Our valuations consider current market conditions, comparable sales, and property-specific factors to deliver accurate pricing guidance. Clients can choose between in-person appointments or instant online valuations, ensuring convenient access to expert advice for both sales and rental assessments.
Probate Valuations
Our probate valuation service offers specialist support for estate administration. We provide accurate property assessments required for inheritance tax purposes, delivered with sensitivity and professionalism. Our team understands the complexities of probate sales and works closely with executors and solicitors to ensure compliant, timely valuations that meet legal requirements.
People
Nick Hawke
Partner
With 25 years' experience in Sussex real estate, Nick specialises in sales and client relations. A qualified junior cricket coach and marathon runner, he focuses on transactional expertise and client support.
Greg Metcalfe
Partner
Greg brings nearly 30 years of local market knowledge to the partnership. Actively involved in community scouting, he oversees operational strategy and long-term client relationships from Rustington village.
Emma Bicknell
Lettings Manager
As Lettings Manager, Emma oversees property management and tenant relations. With over 6 years' experience from her time at Holmes & Co, she implements efficient lettings systems and maintains client connections.
Kelly Finneran
Office Manager
Kelly manages administrative operations with over 20 years' institutional knowledge. Her client recall and organisational skills ensure smooth office functioning and continuity of service.
Julie Williams
Property Inspector
Julie conducts property viewings and inspections with 15 years' experience. Known for her cheerful approach, she ensures thorough property assessments and tenant communication.
Questions
What areas do you cover?
We operate in Rustington, East Preston, Angmering, Littlehampton, and surrounding West Sussex areas.
Do you offer free property valuations?
Yes, we provide free, no-obligation valuations with experienced professionals either in-person or online.
What lettings services do you provide?
We offer full management, rent collection, and let-only packages with flexible options for landlords.
Are you regulated by industry bodies?
Yes, we're members of NAEA/ARLA and regulated by the Property Ombudsman for client protection.
How do you market properties?
Properties feature on major platforms including Rightmove, Zoopla, and our own website with professional photography.
What makes you different from other agents?
Our local expertise, resident partners, and long-serving team provide consistent, personalised service with proven results.
Reviews (1)
Brian Wood
May 25, 2021
Report
The best estate agent in Rustington. We have purchased and rented out property through them and they always deliver an unbeatable and friendly service. Would not go anywhere else!
