Austerberry Estate Agents

We specialise in residential property sales across North Staffordshire. Our team provides accurate valuations, targeted marketing, and expert negotiation to ensure smooth transactions. With local market knowledge and a database of active buyers, we maximise property exposure and achieve competitive prices. Our process includes professional photography, virtual tours, and regular client updates.

Our lettings service connects landlords with reliable tenants. We handle property marketing, tenant vetting, and lease agreements while ensuring compliance with current regulations. Regular property inspections and rent collection services provide landlords with peace of mind. We maintain a database of pre-approved tenants to expedite rental placements in Stoke-on-Trent and surrounding areas.

We offer free, no-obligation property valuations conducted by experienced professionals. Our assessments consider current market trends, comparable sales, and property condition to provide realistic pricing guidance. Whether preparing to sell or assessing investment potential, our valuations help clients make informed decisions about their property assets in North Staffordshire.

Our auction expertise helps clients sell properties quickly through competitive bidding. We provide pre-auction advice, legal pack preparation, and marketing to attract potential buyers. With knowledge of auction dynamics, we guide vendors through the process from entry to completion, ensuring transparency and maximising returns for properties in Stoke-on-Trent and surrounding areas.

We support tenants throughout their rental journey, offering property searches, application assistance, and ongoing support. Our services include arranging viewings, explaining lease terms, and addressing maintenance issues. By maintaining clear communication between landlords and tenants, we ensure a positive rental experience for all parties involved in North Staffordshire properties.

Clive Austerberry Estate Agents Estate Agents, fourth-generation estate agent and director, leads the team with over 30 years of local property market expertise. His commitment to traditional values combined with modern practices ensures clients receive exceptional service tailored to their needs.

Tom Austerberry Estate Agents Estate Agents manages the lettings department with specialist knowledge of rental market trends. His proactive approach to property management and tenant relations ensures landlords achieve optimal returns while maintaining compliance with current legislation.

Luke Ellis oversees sales operations and property valuations, bringing extensive experience in North Staffordshire's residential market. His analytical approach to pricing strategies and client communication helps vendors achieve successful transaction outcomes.

Contact us via phone or our website to schedule a free, no-obligation valuation with one of our experienced team members.

We primarily serve Stoke-on-Trent, North Staffordshire, and surrounding areas including Longton, Burslem, and Penkhull.

Yes, our website features high-definition photos, detailed descriptions, and bespoke video tours for all listed properties.

With our active buyer database and effective marketing, properties often sell within weeks of listing.

Yes, we provide auction support for vendors seeking quick sales through competitive bidding processes.

Really easy key collection and always happy to help. Initially when requesting a viewing for the house we have now purchased the viewing appointments were either a week away or the middle of the day which doesn't always work but the staff were happy to accommodate our situation after speaking to the vendor. Very helpful and informative for the amount of time we needed to speak to them as buyers. Would highly recommend for a stress free service and would probably use them if we ever came to sell again! (Although I'm hoping we don't sell anytime soon lol)

Critical: Professionalism Waited a week to be contacted from the lettings department and nothing, then a rude lady informed me I wouldn't meet their standards as a tenant. I am actually accredited Stoke Land lord and very disappointed to find out that their stress tests for renting is the same as buying. Poor service and bad staff take your business else where!

Great estate agents, they always updated me and kept me in the loop throughout the whole process. Tom was always on hand if I ever had queries and was a fantastic help. Would highly recommend!

Excellent service. Couldn't recommend Luke and the team enough. They did everything possible to make the property shine, leading to a smooth sale. Any issues were resolved straight away and we felt very at ease throughout what can be an extremely stressful process. We will definitely be using the service again when needed. Thank you.

Avoid if possible, unusual way of handling offers from the buyers is something that I have never experience in my property investments over 20 years with many properties I have acquired with the UK other Estate Agents, I offered highest on a property waiting over 7 days to get an answer from this Estate Agent, been the highest offer all the way(according to them) but finally they said that the Vendor decided to give an opportunity to first time buyer with a lower offer.

The whole episode is very suspicious and they may select the people who they need to give the properties by convincing the Vendors or what! Therefore, you may stay away from them and Laura who was on this matter need some energy I think as she has no interest to talk or return the calls or email back but Vicky and Sarah are good and helpful. But, I am unable to trust them anyway after this issue or they select only selected people according to their background no matter how suitable you are to do an investment! however, they may have their own story about this but it was a rouge deal when comparing other agents in the UK.

Absolutely appalling service of an elderly couple trying to downsize in their later years. Homeless for 2.5 months, took 9 months to process through due to the unprofessionalism of the staff member dealing with it due to nepotism. A formal complaint is going to be made.