Business Details
21 Years
experience
Your Trusted Lincolnshire Property Experts
Established in 2005, Crofts Estate Agents has become North East Lincolnshire's leading independent estate agency, operating across Lincolnshire with offices in Cleethorpes, Immingham, and Louth. Our team combines over 50 years of collective experience with cutting-edge technology to deliver exceptional property services. As the area's top-selling agent (Rightmove data), we maintain a vast buyer database and prioritise customer satisfaction through transparent practices and 7-day-a-week availability.Our commitment to professional standards is evidenced by membership in the National Association of Estate Agents and registration with The Property Ombudsman. We specialise in residential sales, lettings, commercial property, and financial services, supported by a dedicated team of NFOPP-qualified professionals.
Services
Residential Sales
Property Lettings
Commercial Property
Mortgage Advice
Property Management
Auction Services
Tenant Payments
Franchise Opportunities
Financial Services
Valuation Services
Details
- Year established: 2005
Highlights and features
- Award-winning estate agency with 18+ years' local expertise
- Largest buyer database in North East Lincolnshire
- 7-day-a-week availability including evening viewings
- Comprehensive property management with regular inspections
- Innovative marketing including 3D virtual tours
Associations and certifications
- The Property Ombudsman
- The Property Redress Scheme
- National Association of Estate Agents (NAEA)
What people say
Excellent service
Knowledgeable staff
Prompt communication
Effective marketing
Professional approach
Services
Residential Sales
Our NFOPP-qualified valuers provide accurate property assessments and tailored marketing strategies. We utilise professional photography, 3D virtual tours, and national portal exposure to maximise buyer reach. With 7-day availability and interactive touchscreen displays in all branches, we ensure properties receive maximum visibility and prompt viewings.
Property Lettings
From rental valuations to tenant management, our ARLA-registered team offers comprehensive lettings solutions. We conduct thorough tenant referencing, prepare legally compliant agreements, and provide regular property inspections. Our digital inventory system with photographic evidence ensures transparent condition records throughout the tenancy period.
Property Management
Our full management service includes rent collection, maintenance coordination, and compliance management. We handle gas safety checks, electrical testing, and deposit protection while providing landlords with online account access and regular property condition reports for complete transparency and peace of mind.
Commercial Property
Specialist commercial property services covering sales, leases, and portfolio management. Our team combines local market knowledge with national network connections to secure optimal commercial space solutions for businesses of all sizes, supported by detailed market analysis and negotiation expertise.
Mortgage Advice
FCA-regulated mortgage advisory service offering impartial guidance on residential and buy-to-let mortgages. Our qualified advisors help clients navigate various lending options, including first-time buyer schemes and investment property financing, with access to exclusive market deals and protection products.
People
Gary Croft
Director/Valuer
Founder with 20+ years' property experience, NFOPP Technical Award holder, and pioneer of innovative sales strategies. Established Crofts in 2006, transforming it into Lincolnshire's leading agency through technological advancements and customer-focused service.
Garry Abel
Director/Valuer
25+ years' local estate agency experience with NFOPP qualification. Champions exceptional customer service standards while managing sales operations. Instills professional values across the team to maintain market leadership position.
George Herd
Director/Valuer
Combines 15 years' retail management with 9 years' estate agency experience. Recognised for client-first approach after being headhunted from competitor agency in 2015. Focuses on delivering value-driven property solutions through personalised service.
Frazer Downes
Louth Branch Manager
18 years' valuation experience plus retail management background. Brings passion for customer service to Louth branch leadership role. Implements high professional standards aligned with company values of transparency and client prioritisation.
Hannah Downes
Cleethorpes Branch Manager
University-educated with comprehensive estate agency expertise. NFOPP-qualified professional dedicated to achieving optimal property outcomes. Specialises in guiding first-time buyers and investment clients through complex transactions.
Questions
How can I get a property valuation?
Contact your nearest branch or complete our online valuation request form. A qualified valuer will visit at your convenience to provide market analysis and pricing recommendations.
What fees do you charge landlords?
Our fully managed service starts at 14.4% inc VAT, covering marketing, tenant management, and property maintenance. Detailed fee schedules are available upon request.
Do you offer virtual property viewings?
Yes, we provide 3D virtual tours and live online viewings via Facebook for properties, with interactive Q&A sessions during scheduled broadcasts.
How quickly do properties sell through Crofts?
As North East Lincolnshire's fastest-selling agent (Rightmove data), our average sale duration is 8-10 weeks depending on market conditions.
What tenant referencing checks are performed?
We conduct comprehensive Rightmove-led referencing including credit checks, employment verification, and previous landlord references. Guarantors may be required for higher-risk applications.
Are your offices open weekends?
Cleethorpes branch operates 7 days a week, while Immingham and Louth offices are open 6 days a week with flexible viewing arrangements available.
Videos
Reviews (5)
Clearina Charles
Jun 21, 2022
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Great team, pleasnt staff. Willing to assist in anyway possible. Responds to email or calls at appropriate times. No hesitation when it comes to fixing maintenance issues. Highly recommend! Love the house currently renting, such a quiet area and comfortable. Also, I was really impressed with the office. Amazingly beautiful and well kept.
Daz Burrows
May 08, 2022
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My son has just purchased a property through Crofts and I have mostly dealt with the sale whilst he's been away. We had a 5 experience with them and would definitely recommend them. A special mention goes to Hannah, who dealt with us through the process. She was always bubbly, polite and informative, keeping us up to date regularly. Thanks to all concerned
Angela Formby
Mar 12, 2022
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Amazing service for my son and partner on renting their new home. Bekki dealt with everything from start to finish, keeping in contact with us with any queries and updating us regularly. Actually was moved in within ten days, also Lindsay the viewing agent gave great advice to them with it being there first rental and was knowledgeable and helpful, fantastic service made so easy nothing was too much trouble
Lyn
Feb 24, 2022
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We recently moved home and Crofts Estate Agents dealt with both the selling and buying of our properties. All done professionally with ease of correspondence making the procedures very simple and easy to aid the move. A special mention must be made to Michelle who dealt with the purchase of our new build home. Her attention was beyond expectation, most helpful on the multiple enquiries we had and being very proactive and professional throughout the whole process. Our thanks go to all the staff who assisted us at this time and we have no hesitation in recommending this company.
Natalie H.
Feb 14, 2022
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I recently sold my property using Crofts. The service I received, from start to finish, was nothing but professional. From the staff who completed the initial valuation, through to the person taking the photos, the staff who accompanied buyers on visits, office staff and the branch manager, there were no exceptions in the service received. There were twists and turns in my sale, and it took a little longer to get to completion than desired (not at the fault of Crofts). However, Hannah, the branch manager navigated this with the most friendly manner and approach, liaising with all stakeholders and keeping me informed every step of the way. Thank you for the great service you provided. I'm glad I chose Crofts.
