Business Details
22 Years
experience
Your Trusted Partner for Property Rental Solutions
Mitchell Property Management has been specialising in rental property management since 2004. Taken over by the Storey Family, we remain fully focused on the priorities of landlords and tenants, with no divided loyalties from property sales or mortgage services. Our reputation ranks us among the top agents in Co. Antrim, managing over 700 properties and administering client funds exceeding 4 million annually. Led by Louise Wylie with 16 years' experience and deputy Melissa Mawhinney, we deliver a first-class service while adhering to strict professional standards.As members of The Property Ombudsman and the Federation of Small Businesses, we ensure transparency and client protection through schemes like the Client Money Protection Scheme. Our dedicated team provides tailored support for landlords seeking tenants and tenants seeking homes, combining local expertise with comprehensive property management solutions.
Services
Property Management
Tenant Screening
Rental Valuations
Deposit Protection
Gas Safety Compliance
Details
- Year established: 2004
Highlights and features
- We have over 20 years of specialist rental property experience
- Our team manages 700+ properties with 4M+ annual administration
- Transparent processes protected by the Client Money Protection Scheme
- Led by industry professionals with 16+ years' local expertise
- Recognised membership with The Property Ombudsman and FSB
Associations and certifications
- The Property Ombudsman
- Federation of Small Businesses
Services
Property Management
We provide comprehensive property management for landlords, including tenant sourcing, contract administration, and maintenance coordination. Our services ensure compliance with legal requirements while maximising rental returns. With dedicated inspections and financial reporting, we protect your investment while maintaining tenant satisfaction.
Tenant Screening
Our thorough tenant screening process includes credit checks, landlord references, and guarantor verification. This ensures reliable tenancies while protecting property owners' interests. We maintain strict compliance with data protection regulations throughout the application process.
Rental Valuations
We offer free property valuations to determine competitive rental pricing. Our local market expertise helps landlords achieve optimal returns while maintaining occupancy rates. Valuations consider property condition, location, and current market trends.
Deposit Protection
We administer tenancy deposits through approved protection schemes. This includes both custodial and insurance-based options, ensuring legal compliance and financial security for both landlords and tenants throughout the rental period.
Gas Safety Compliance
We arrange annual gas safety inspections by certified engineers, including boiler servicing and CO2 alarm installation. Our compliance services help landlords meet legal requirements while ensuring tenant safety in rental properties.
People
Louise Wylie
Property Manager
With 16 years' experience in property management, Louise oversees all rental operations. Her expertise ensures efficient tenant-landlord relations and compliance with current regulations.
Melissa Mawhinney
Deputy Manager
Melissa supports property management operations with extensive industry experience. She assists in maintaining high service standards and client satisfaction across the portfolio.
Questions
What services do you offer for landlords?
We provide full property management, tenant screening, rental valuations, deposit protection, and gas safety compliance services for landlords.
How much do your management services cost?
Our Let Only Service costs £495 + VAT, while the Managed Service is 10% + VAT of collected rent.
Do you handle property viewings?
Yes, we arrange viewings at convenient times and provide property marketing through multiple online platforms.
What about energy performance certificates?
We can arrange EPCs for rental properties, which are legally required for all advertised properties.
How do you protect tenant deposits?
Deposits are protected through approved schemes, either custodial or insurance-based, as required by law.
What gas safety services do you provide?
We arrange annual boiler servicing and gas safety certificates through certified engineers for rental properties.
Reviews (7)
Lorraine Montgomery
Mar 08, 2022
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I have had trouble with one of your tenants I have reported it several times to us and you have done nothing about it I will NOW be going to the landlord myself should be ashamed of yourself
Richard Collett
Nov 20, 2021
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I've reported a few issues and they have sorted them in good time. The staff who I've dealt with have been friendly and helpful. The guys who have come to fix the problems have also been friendly.
Cc Baxter
Oct 29, 2021
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Critical: Professionalism, Quality, Responsiveness, Value Truly terrible company. Avoid. Avoid avoid.
Ben Francey
Sep 24, 2021
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Do not trust these people with your money! Not only will you be asked to pay 2 months rent as deposit plus ANOTHER 1 upfront! You won't get your money back when you're supposed to and they will do whatever they can to deduct from the amount! 40 for "cleaning" even though the flat was left in better condition than when I moved in!. Now I'm guessing that deep cleans are probably essential in these times before a new tenant moves in but don't worry YOU will foot the bill for this. Save yourself the hassle and go elsewhere, I had a much more pleasant experience with Reeds Rains.
Carl Duke
Jun 10, 2021
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Honestly couldn't find a nicer bunch of people to rent a property from. All very professional and couldn't be more helpful if they tried.
Stephen Boyd
Aug 25, 2020
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Some of the families placed with the previous letting agents have been great and I'm still in regular contact with them however Alex just seems to care about getting the property let no matter who rents the property. I've now got 8+ people from multiple families living next door in my home that I've lived in for over 25 years and the noise is unbearable but Mitchell Property Maintenance don't want to know. Avoid if you want a hassle free letting!
Amra Sehi
Jan 09, 2020
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Very professional and kind staff. Owner is the best agent I ever met. I would reccomend them to everyone. Very thankful for everything what they did for us.
