Business Details
22 Years
experience
Trusted Real Estate Agents in London
1st Avenue has built a strong reputation for integrity and professional ethics in the property sector. With over 20 years of experience and 1 billion of property under management, we specialise in sales, lettings, and property management across London and internationally. Our entrepreneurial spirit ensures the highest standards of service, combining local expertise with global reach. We are members of ARLA and Property Mark, adhering to strict codes of conduct and client money protection schemes.Our team provides transparent, client-focused solutions tailored to individual needs, whether buying, selling, renting, or managing property investments. We operate from strategic locations including Greenwich, Docklands, Croydon, and Singapore, supporting clients with market insights and dedicated support throughout their property journey.
Services
Property Sales
Lettings
Property Management
Block Management
Free Valuations
Details
- Year established: 2004
Highlights and features
- 20+ years of experience in London's property market
- ARLA and Property Mark accredited professionals
- Personalised service tailored to client needs
- International reach with local market expertise
- Transparent processes with client money protection
Associations and certifications
- ARLA
- Property Mark
Services
Property Sales
We specialise in residential and investment property sales across London. Our local experts provide accurate valuations, targeted marketing strategies, and transaction support. With deep market knowledge in Greenwich, Docklands, and Croydon, we help vendors achieve optimal prices and buyers find suitable properties. Our team handles legal processes and negotiations to ensure smooth completions.
Lettings
Our lettings service connects landlords with quality tenants while minimising void periods. We offer rental valuations, tenant referencing, and compliance management. Properties in high-demand areas like North Greenwich and Royal Arsenal Riverside benefit from our extensive marketing reach and rigorous tenant selection process to ensure reliable tenancies.
Property Management
We provide comprehensive property management covering maintenance, rent collection, and tenant communication. Our service includes regular inspections, compliance documentation, and financial reporting. With dedicated teams in multiple London boroughs, we ensure properties remain well-maintained and investments protected while delivering exceptional tenant experiences.
Block Management
Our block management service oversees residential developments including communal areas, service charges, and contractor coordination. We maintain compliance with health and safety regulations, manage budgets, and facilitate communication between leaseholders and freeholders. This service covers apartment blocks and converted properties across South East London.
Free Valuations
We offer accurate property valuations for sales and rental purposes. Our local experts analyse market trends, recent transactions, and property condition to provide realistic pricing guidance. This service includes both physical inspections and digital valuation options for residential and investment properties across London.
Questions
What areas do you cover?
We operate across London including Greenwich, Docklands, Croydon, Southwark, and Lambeth. We also provide international property services for clients based in Singapore, Hong Kong, and Malaysia.
Are you accredited by professional bodies?
Yes, we are members of ARLA and Property Mark, adhering to their strict codes of conduct and client money protection schemes.
Do you offer online property valuations?
Yes, we provide both instant online valuations and detailed physical inspections for accurate property pricing guidance.
What property management services do you offer?
Our management services include rent collection, maintenance coordination, tenant communication, compliance documentation, and financial reporting for residential and investment properties.
How do you handle maintenance requests?
We prioritise urgent repairs affecting safety or daily living. Tenants can submit requests through our online portal with 24/7 access to report issues promptly.
Reviews (7)
Alan Pengelly
Apr 04, 2022
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If I could give Stephanie more than a five star i would, responds quickly to emails and has dealt with any issues that have happened super fast! Very professional and friendly would highly recommend renting a property through 1stavenue!
Gen Conlan Gennykins
Mar 31, 2022
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Excellent company! Highly recommend! I own a couple of properties in the UK it is very hard for me to manage them from oversees. Since being with 1st Avenue I haven't had to lift a finger and they do all the work I need to do as a Landlord without me being there which makes my life so much easier! Great and profession service!
Becky Lee
Jan 01, 2022
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Had the worst experience when renting with 1st Avenue. Did not give the details of the Landlord (which, by law, is required). Wouldn't let me end the tenancy early, so had to keep paying rent in a property I didn't live in for a whole year. Overall very unresponsive, unprofessional and just a terrible service and company all round. Also didn't receive my full deposit back, still battling this.
Jay Attaman
Aug 13, 2021
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I was doing a bit of rent shopping like 2 weeks ago - I had a gentleman called Lucas I believe? at the Bromley branch. Excellent customer services, super friendly with a big smile on he's face. Gave me a variety of options given what I require. 100 percent coming back to 1st Avenue. Keep up the work!
Myles Blair
Aug 09, 2021
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Five stars really isn't enough with Lucas Oliveira and the property management team. If I could I would give them six! Extremely helpful, professional and helped me with any issues I've had with my property. Excellent service and would definitely recommend to speak to Lucas to handle any property queries you have!
Geoffrey Chiu
Aug 04, 2021
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Agent was responsive but was lacking in professionalism and expertise. She made a lot of mistakes while showing us around the flats, made several typos and mistakes in the contract agreement, gave us the wrong bank account information and needed several reminders that these problems needed to be fixed. All in all, it didn't feel like 1st Avenue did anything to help us facilitate the communication with the landlord and the lettings platform (Goodlord).
Thomas George Anthony Miles
Mar 22, 2021
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This is the second time I have received a poor service from 1st Avenue. The team do not respond to emails for weeks on end and also charge for services which they do not carry out. It has taken over 6 weeks to get a deposit back from them (still not received) and when I previously rented a property I was charged for the removal of furniture which is still in the property 4 years later. If you have the ability to use another estate agent I would recommend doing this and not using 1st Avenue's service.
