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Business Details
39 Years
experience
Trusted Property Experts in Cardiff
Established in 1987, Michael Graham Young (MGY) has built a reputation as a trusted independent estate agency and chartered surveyors practice serving Cardiff, South Wales, and surrounding areas. Our team combines over 36 years of local market expertise with a commitment to ethical practices, evidenced by our Royal Institution of Chartered Surveyors (RICS) membership. We specialise in residential sales and lettings, commercial property, land development, and professional surveying services, delivering tailored solutions for buyers, sellers, landlords, and developers. Our approach integrates deep market insight with cutting-edge strategies, ensuring clients achieve optimal outcomes. With seven offices across Cardiff, Penarth, and Barry, we maintain a strong local presence while leveraging industry-leading expertise. Our track record of achieving 98.4% of asking prices and 94% client recommendation rates reflects our dedication to excellence.

As a family-run business, we prioritise personal service, transparency, and community connections, making property transactions seamless and stress-free. Our team's extensive experience, including directors with decades in the industry, ensures clients receive expert guidance at every stage. We invest in innovative marketing techniques and maintain rigorous professional standards through continuous staff development. Whether selling, buying, renting, or developing property, clients benefit from our comprehensive market knowledge and unwavering commitment to client satisfaction.
Services
Residential Sales Property Lettings Commercial Property Land Development RICS Surveying
Details
  • Year established: 1987
Highlights and features
  • 36+ years of local market expertise in Cardiff and South Wales
  • RICS-accredited surveyors ensuring professional standards
  • Proven track record achieving 98.4% of asking prices
  • Comprehensive services covering sales, lettings, and surveying
  • Seven strategically located offices for convenient access
Associations and certifications
  • Royal Institution of Chartered Surveyors (RICS)
What people say
Exceptional service Professional team Accurate valuations Excellent communication Local expertise
Services
Residential Sales
Our residential sales team combines local market expertise with innovative marketing strategies to achieve optimal property valuations. We offer comprehensive services including property valuation, professional photography, and targeted advertising campaigns. Clients benefit from our extensive network of registered buyers and our proven track record of achieving 98.4% of asking prices.
Property Lettings
We provide complete property management solutions for landlords, from tenant sourcing to maintenance coordination. Our lettings team maintains a database of over 12,000 prospective tenants and offers regular property inspections. We ensure compliance with all legal requirements while maximising rental returns for property owners.
Commercial Property
Our commercial property division specialises in office, retail, and industrial space transactions across South Wales. We offer market analysis, property valuation, and negotiation services for both landlords and tenants. The team has particular expertise in Cardiff Bay and city centre developments.
Land Development
We advise on land acquisition and disposal strategies for residential and commercial development projects. Our services include market feasibility studies, planning guidance, and connecting landowners with developers. The team has experience with major developments across the CF postcode area.
RICS Surveying
As RICS-accredited surveyors, we provide professional property valuations and condition reports for residential and commercial properties. Our surveying services include mortgage valuations, building surveys, and development appraisals, ensuring clients make informed property decisions.
People
Mark Iles
Director
Chartered surveyor with extensive commercial property experience across South Wales. Leads valuation department and oversees land development projects. Qualified RICS member since 1996 with specialist knowledge of Cardiff's property market.
Michelle Bishop
Director
Operations director with over 30 years' experience in estate agency management. Specialises in HR and business operations. Provides strategic leadership while maintaining focus on client service standards across all offices.
James Thomas
Director
Marketing-focused director with rugby industry background. Oversees brand strategy and digital marketing initiatives. Progressed through sales roles to leadership position, bringing innovative approach to property promotion.
Oliver Karamouzis
Residential Sales Manager
Sales manager with decade-long tenure, leading teams in Cardiff Bay, Pontcanna, and Penarth. Combines property expertise with passion for client relationships. Coordinates sales strategies across multiple branches.
Nicola Taylor
Residential Lettings Manager
Lettings specialist with 20+ years' experience managing Cardiff's rental market operations. Leads team across seven offices, focusing on landlord relations and tenant management. Maintains deep understanding of local rental demand patterns.
Questions
What areas do you cover for property sales?
We operate across Cardiff, Penarth, Barry, and surrounding areas including the CF postcode district, with seven local offices providing comprehensive coverage.
Are you RICS accredited?
Yes, we are one of the few South Wales estate agents with RICS chartered surveyors on staff, ensuring professional standards in all property valuations.
What property types do you handle?
We specialise in residential sales and lettings, commercial properties, new developments, and land sales across South Wales.
How quickly can you arrange a valuation?
We offer prompt valuation appointments with local experts, typically available within 24-48 hours of initial contact.
Do you provide property management services?
Yes, our lettings team offers comprehensive property management including tenant sourcing, rent collection, and maintenance coordination.
What makes you different from other agents?
Our combination of local expertise, RICS accreditation, and proven track record achieving 98.4% of asking prices sets us apart in the Cardiff market.
Reviews (5)
Bianca Protheroe
Jun 07, 2022 Report
I recently signed a lease on a property for my business and from my first initial viewing to everything that followed after, Cheryl in particular was fantastic. Any questions I had I would get a reply straight away, Cheryl was very supportive, and made the whole process run smoothly and far less stressful than I thought it would be, very happy with MGY!
Bjorn Friedrichs
Jun 03, 2022 Report
We have just went through our second move with MGY and their services have been very, very good. We always get a prompt response to our requests that will either outright address any problem or at least will try to find a good solution. Specifically Jonathan is a fantastic agent.
Kirsten Tierney
Jun 01, 2022 Report
Jonathan has been a great help throughout our tenancy application. From start to finish there was transparency in the communication we received, and everything run so smoothly! Any questions and queries we had were answered with clarity. The welcome brownies after signing were also a lovely surprise, would 100% recommend using MGY to find a property.
Luke Ford
May 08, 2022 Report
MGY have been fantastic and supportive throughout the duration of our sale. Oliver, in particular provided expert advise from the onset. We received a quick valuation and the photographer was here the next day. The process was long and Oliver showed great patience, knowledge and helped unblock some points with the solicitors. 5* Service would highly recommended!
Brendan Hardiman Bren
Apr 15, 2022 Report
Recently sold a property through MGY Cardiff Bay office. Everything was perfect from Oliver and the whole team, from initial survey, arranging photos and EPC survey through to completion with the final sales and aftercare team. Have no hesitation whatsoever in giving a 5* rating, especially compared to the service of various other agents we went through with our purchase