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Business Details
48 Years
experience
Your Trusted Estate Agents in Cardiff
Established in 1978, Kelvin Francis has grown into one of South Wales' most respected Chartered Surveyor estate agencies. As official spokespersons for the Royal Institution of Chartered Surveyors (RICS) in Wales, we combine decades of expertise with regular contributions to national media platforms. Our commitment to excellence was recognised in 2021 when we were awarded the 5 Star Best Single Office Estate Agency in Wales by the UK and International Property Awards. While embracing technological advancements to streamline property transactions, we maintain our founding principle of providing personalised client support.

With over 43 years of continuous service, our reputation for trustworthiness remains unchallenged, evidenced by generations of returning clients. We prioritise transparent communication, ensuring clients receive regular updates throughout the property journey. Our team's deep understanding of local market dynamics in Cardiff and surrounding areas enables us to deliver tailored property solutions that consistently exceed expectations.
Services
Property Sales Rental Management Mortgage Advice Property Valuations Landlord Services
Details
  • Year established: 1978
Highlights and features
  • We have over 46 years of continuous property expertise in South Wales
  • Our RICS-accredited team provides industry-leading professional standards
  • We guarantee transparent communication with regular transaction updates
  • We combine traditional values with cutting-edge property technology
  • Award-winning agency with 2021 UK & International Property Awards recognition
Associations and certifications
  • Royal Institution of Chartered Surveyors (RICS)
Services
Property Sales
Our property sales service combines market-leading expertise with innovative marketing strategies to maximise your property's exposure. We provide accurate valuations, professional photography, and targeted advertising across multiple platforms. Our RICS-accredited team ensures smooth transactions from initial valuation to legal completion, maintaining transparent communication throughout the process.
Rental Management
Our comprehensive rental management service offers landlords complete peace of mind. We handle property marketing, tenant vetting, lease agreements, and ongoing maintenance coordination. With dedicated property managers and regular progress updates, we ensure optimal returns while maintaining compliance with all current landlord regulations and tenant protection schemes.
Mortgage Advice
Our FCA-regulated mortgage advisory service provides tailored financial solutions for all property transactions. With access to the whole market, we help first-time buyers, investors, and remortgagers secure competitive rates. Our Chartered Insurance Institute member advisor offers impartial guidance, ensuring clients understand all financial implications and select the most suitable mortgage products.
Property Valuations
We offer free, no-obligation property valuations conducted by experienced local experts. Our comprehensive assessments consider current market conditions, comparable sales data, and property-specific features to provide accurate pricing recommendations. The service includes professional advice on presentation improvements to maximise sale value.
Landlord Services
Our dedicated landlord services provide comprehensive property management solutions. We handle tenant relations, rent collection, maintenance coordination, and regulatory compliance. Our proactive approach ensures minimal void periods and maximum returns, supported by regular property inspections and detailed financial reporting for all managed properties.
People
Jo Vijay
Mortgage Advisor
Jo Vijay is our FCA-regulated mortgage advisor with over a decade of financial services experience. Specialising in wealth management and mortgage solutions, she helps clients navigate property financing with clarity and confidence. Her RICS connections and local market knowledge make her a valuable asset to our team.
Questions
What areas do you cover for property sales?
We primarily serve Cardiff and surrounding areas including Cyncoed, Lisvane, Penylan, and Pontprennau.
Do you offer free property valuations?
Yes, we provide free, no-obligation property valuations with expert pricing recommendations and presentation advice.
Are your mortgage advisors qualified?
Our mortgage advisor is FCA-regulated and a member of the Chartered Insurance Institute with 10+ years' experience.
What rental services do you provide?
We offer full-service rental management including tenant vetting, lease agreements, maintenance coordination, and compliance support.
What makes Kelvin Francis different?
We combine 46 years' local expertise with RICS accreditation and innovative technology while maintaining personal service standards.
Reviews (5)
Debbie Elias
Dec 09, 2021 Report
Can't thank kelvin Francis cyncoed branch enough. Matt for selling our property so quickly & Barbara for following thro our sale. Both could not do enough for us. Excellent service. Always took my calls and sold our property well over the asking price and within 12 weeks. I would certainly recommend this estate agent to everyone. Nothing was to much trouble. Thankyou again
Gareth Samuel
Aug 30, 2021 Report
Though I never thought I would write these words about a lettings agency from 10 years of experience, I have had a fantastic experience finding and getting my tenancy started with Kelvin Francis. Steve G has been responsive, explained the process and not left me wondering what to do next. I hugely appreciated their inventory check list where with images they have spelled out the condition of the house I'm renting transparently, responded within day turnarounds and have had a personable approach.

We're really excited to be living here and are maybe a year or two off buying our first property, you can guess who we will be checking in with first. Thanks Steve G and the team, you're crushing the competition. Gareth
Leanne Donovan
Jun 12, 2021 Report
As a first time buyer, we found Kelvin Francis to be very supportive, helpful and professional. They kept us informed through every step and were a pleasure to deal with.
Tina Lingua
Jun 11, 2021 Report
A friendly real estate agent that has been prompt but not pushy in dealing with our house purchase. Would highly recommend and happily work with them again.
James Fennell
Mar 24, 2021 Report
A brilliant estate agency, always happy to help, friendly and approachable! Matt and Barbara were great in regards to our house purchase even through all the delays. Matt helped us out so much and always provided updates when asked. They also provided a welcome hamper which was a nice touch.