Business Details
19 Years
experience
Award-Winning Eastbourne Estate Agents
Home Sweet Home is a dedicated estate agency with over 15 years of experience serving East Sussex and surrounding areas. Our team of professionals specialises in property sales, lettings, and comprehensive property management services. We pride ourselves on offering tailored solutions, including fixed-fee selling packages and transparent letting services, while maintaining membership in trusted schemes like The Property Ombudsman and Client Money Protect.Our local expertise, combined with a commitment to customer satisfaction, ensures a seamless experience for both buyers and landlords. We provide energy performance certificates, financial advice, and access to trusted local tradespeople, reinforcing our position as a one-stop property solutions provider. Our award-winning approach focuses on transparency, no hidden fees, and a deep understanding of local market dynamics.
Services
Property Sales
Lettings
Property Management
EPC Services
Financial Advice
Details
- Year established: 2007
Highlights and features
- Award-winning service since 2007
- Transparent fixed-fee selling packages
- Comprehensive property management services
- Local market expertise in East Sussex
- Member of Client Money Protect scheme
Associations and certifications
- The Property Ombudsman
- Client Money Protect
- MyDeposits
Services
Property Sales
Our property sales service offers traditional estate agency and fixed-fee packages. We provide high-quality marketing materials, video tours, and nationwide exposure through major property portals. With no upfront contracts and payment only upon completion, we ensure flexibility and cost-effectiveness for homeowners. Our local knowledge helps maximise property value.
Lettings
We offer comprehensive letting services including tenant finding, rent collection, and full property management. Our packages cater to different landlord needs while maintaining compliance with all legal requirements. We handle referencing, contracts, and maintenance, ensuring a stress-free experience for property owners seeking reliable rental income.
Property Management
Our full management service covers every aspect of property maintenance and tenant relations. This includes routine inspections, rent collection, and emergency repairs. We provide regular financial statements and ensure all legal obligations are met, giving landlords complete peace of mind for their investment properties.
EPC Services
We organise Energy Performance Certificates for both sales and rental properties at competitive rates. Our EPCs meet legal requirements and remain valid for 10 years. The certificate forms part of our marketing materials, helping property owners comply with regulations while informing potential buyers or tenants about energy efficiency.
Financial Advice
Our independent financial advice service helps clients navigate mortgage options and property investments. We provide impartial guidance on borrowing potential and available mortgage products. This service connects clients with expert mortgage advisors who can help secure the best possible financing solutions for property purchases.
People
Stephen Davies
Director
With extensive experience in the property sector, Stephen oversees strategic operations and ensures service excellence across all business areas.
Matthew Thompson
Director
Managing day-to-day operations, Matthew brings years of property market expertise to ensure client satisfaction and business growth.
Emma-Louise Brown
Senior Property Negotiator
Handling property transactions with professionalism, Emma provides expert guidance to clients throughout the buying and selling process.
Paul Healy
Cavendish Financial Solutions
Specialising in mortgage advice, Paul helps clients secure appropriate financing solutions for their property investments and purchases.
Melissa Blandford
Administration Assistant
Supporting the team with operational efficiency, Melissa ensures smooth administrative processes across property transactions and client communications.
Questions
What selling service options do you offer?
We provide traditional estate agency with commission-based fees and fixed-fee packages starting at £1,200, including marketing and full sales progression.
How much do your letting services cost?
Letting fees start from 10.8% of collected rent for rent collection only, with full management at 14.4%. We also offer introduction-only services.
Are you part of any protection schemes?
Yes, we're members of The Property Ombudsman, Client Money Protect, and MyDeposits, ensuring client money and deposit protection.
Do you provide EPC services?
Yes, we organise Energy Performance Certificates for £110, valid for 10 years, meeting legal requirements for property marketing.
What areas do you cover?
We operate across East Sussex postcodes BN20-BN27, including Eastbourne, St Leonards-on-sea, and surrounding coastal communities.
Can you help with property maintenance?
We recommend trusted local tradespeople for maintenance and improvements, leveraging our extensive network developed through managing hundreds of properties.
Reviews (5)
Ken Howard
Jun 07, 2022
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HSH have managed a flat for me for 12 years. It has always been let to good tenants and well managed in all that time. I have been very pleased with their service and would recommend them.
Paul Wiltshire
May 17, 2022
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HSH and Steve Davies acted for us on the sale of 4 flats. They provided a professional efficient service. Prior to instructing Steve we employed numerous other agents. It was Steve that gave solid practical advice to achieve swift sales. Would not hestiate in recommending Home Sweet Home
Kris Sinclair
Mar 15, 2022
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We have used Home Sweet Home twice now, both when we bought our flat then again when we decided to sell. Steve has been absolutely brilliant both times, very professional and personable. We wouldn't hesitate to recommend Steve and Home Sweet Home.
Billy Hines
Dec 04, 2021
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I have brought through Home Sweet Home, now sold and will soon be renting with then too! Fantastic service and honest friendly advice. Throughly recommended them.
Ginny Walton
Nov 03, 2021
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Firstly, after fourteen years of renting and being part of Home Sweet Home, i'm sad to be leaving and saying goodbye. Steve, Matt and Emma, you have all been absolutely amazing, throughout my time with you. Always being so kind, helpful, professional, caring and understanding and so approachable.! And I thank each and everyone of you for that. Megan and I have so many happy memories to take with us. Finally I wish you all luck in the future of Home Sweet Home. Take care and thankyou again. Ginny Walton.
