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Business Details
27 Years
experience
Your Trusted Local Estate Agent in Horwich
Established in 1999, Lancasters is an independent, family-run estate agency based in Horwich, Bolton. Our reputation for honest advice and exceptional customer service has earned us a place among the top 5% of estate agents nationally. We combine modern technology with traditional values, offering professional photography, detailed floor plans, and comprehensive marketing through Rightmove, Zoopla, and Prime Location. Our team provides tailored support throughout the property transaction process, ensuring clients feel valued at every stage. As members of The Guild of Property Professionals, we maintain the highest standards of professionalism and integrity.

Our local expertise extends across Horwich, Bolton, and surrounding areas, including Adlington, North Bolton, and Haigh & Aspull. We prioritise clear communication, regular updates, and a commitment to exceeding client expectations, as evidenced by our numerous positive testimonials. Our services include accompanied viewings, social media advertising, and realistic property valuations. With over two decades of experience, we remain dedicated to delivering a personal, client-focused service that reflects our deep understanding of the local property market.
Services
Property Sales Valuations Marketing Solutions Accompanied Viewings Social Media Advertising
Details
  • Year established: 1999
Highlights and features
  • We offer professional photography and floor plans for every property listing.
  • Our team provides accompanied viewings to ensure a seamless property experience.
  • We market properties through Rightmove, Zoopla, and Prime Location as standard.
  • Our social media advertising reaches thousands of potential buyers daily.
  • Recognised in The Best Estate Agent Guide as top 5% nationally.
Associations and certifications
  • The Guild of Property Professionals
What people say
Fantastic experience Excellent customer service Go above and beyond Kept fully updated Professional to a T
Services
Property Sales
We specialise in residential property sales, guiding clients through every step from valuation to completion. Our team provides realistic pricing strategies, professional photography, and targeted marketing to ensure properties sell quickly. With local expertise in Horwich and surrounding areas, we offer accompanied viewings and regular progress updates to maintain transparency and client confidence.
Valuations
Our free property valuation service combines market knowledge with data-driven analysis to provide accurate pricing recommendations. We consider location, property condition, and recent sales trends to help clients set competitive prices. This service is delivered by experienced negotiators who understand the importance of first impressions in achieving optimal sale outcomes.
Marketing Solutions
We create comprehensive marketing campaigns using professional photography, detailed floor plans, and digital advertising. Properties are listed on Rightmove, Zoopla, and Prime Location, with additional exposure through social media channels. Our approach ensures maximum visibility to potential buyers while maintaining a professional presentation that highlights each property's unique features.
People
Ben Washington
Director
With over 25 years in the property industry, Ben leads Lancasters with a commitment to integrity and client satisfaction. He oversees all operations, ensuring the highest standards of service and market expertise.
Katy Washington
Director
Katy brings extensive property market knowledge to Lancasters, focusing on client relationships and business development. Her approach combines professionalism with a personal touch to deliver exceptional service outcomes.
Helen Guest
Sales Negotiator
Helen specialises in property transactions, providing expert guidance throughout the buying and selling process. Her attention to detail and communication skills ensure smooth completions for clients.
Emma Moore
Sales Progression Coordinator
Emma manages the progression of property sales, ensuring timely communication between all parties. Her organisational skills and market knowledge help streamline the transaction process for clients.
Jason Beales
Sales Negotiator
Jason combines local market expertise with negotiation skills to achieve optimal outcomes for clients. He provides clear advice and support throughout the property transaction journey.
Questions
What areas do you cover?
We operate in Horwich, Bolton, and surrounding areas including Adlington, North Bolton, Haigh, Aspull, and Blackrod.
What services do you offer?
We provide property sales, valuations, marketing solutions, accompanied viewings, and social media advertising.
Are you part of any professional organisations?
Yes, we are members of The Guild of Property Professionals and featured in The Best Estate Agent Guide.
What makes Lancasters different?
We combine family-run values with modern marketing, offering honest advice and exceptional customer service since 1999.
Reviews (4)
James Perrett
Dec 16, 2021 Report
Fantastic service from these guys, kept us in the loop through the purchase process. All the staff that we spoke to were really polite and helpful, any queries that we had were responded to efficiently. Danielle was the team member that we had most contact with and she provided superb assistance. We would definitely recommend them
Barbara Dibbits
Nov 28, 2021 Report
We recently sold my parents Bungalow within 6 weeks from start to finish. Lancasters extremely professional and communication was excellent. I would have no hesitation in recommending them.
Les Heath
Nov 26, 2021 Report
I have this week just completed the sale of my Mothers house and would like to thank all of the team at Lancasters for the friendly efficient and professional way they handled the sale. From the initial valuation, right through to the eventual sale, the various people handling the matters at hand were all a pleasure to deal with and I have no hesitation in recommending Lancasters to anybody wishing to buy or sell a property.
Maciej Augustynowicz
Nov 15, 2021 Report
We recently bought a house through Lancaster's and it was a pleasure to deal with them. From the first visit to collecting the keys they were always very good at communicating and Danielle was exceptional when it came to finilising the deal and chasing for information from agents/solicitors. Would happily recommend them.