Business Details
18 Years
experience
Emergency
services
Your Trusted Partner in Property Sales & Lettings
We are an established estate agency with over 15 years of experience serving Basingstoke, Farnborough, and surrounding areas. Our approach combines local market expertise with a commitment to honesty, attention to detail, and transparent communication. We treat every client like family, offering personalized support throughout the property journey, whether selling, buying, or renting. Our team of professionals prioritises client needs, ensuring seamless transitions from valuation to completion. With a focus on exceptional property marketing, viewer screening, and chain navigation, we provide reliable guidance to achieve successful outcomes.Our dedication to customer care has earned us numerous positive reviews and long-term client relationships. We operate from two offices, offering comprehensive services including mortgages, lettings, and property management. Our emergency maintenance support ensures clients receive assistance beyond standard working hours. By maintaining high standards of professionalism and ethical practice, we aim to make every property transaction stress-free and rewarding for our clients.
Services
Property Valuation
Sales
Lettings
Mortgages
Property Management
Details
- Year established: 2008
Highlights and features
- We offer 15+ years of local property market expertise
- Our team provides personalized support from valuation to completion
- We guarantee transparent communication and no hidden fees
- Emergency maintenance assistance available 24/7
- Award-winning lettings service with exceptional client reviews
Associations and certifications
- Client Money Protection Scheme
What people say
Seamless transitions
Exceptional property marketing
Proactive communication
Professional approach
Excellent support
Services
Property Valuation
Our expert valuations combine local market knowledge with comprehensive analysis to ensure accurate property pricing. We consider recent sales data, property condition, and market trends to provide realistic, achievable valuations. Our transparent approach helps sellers maximise returns while attracting potential buyers.
Property Sales
We manage the complete property sales process from marketing to completion. Our services include professional photography, targeted advertising, viewer screening, and negotiation support. With dedicated sales managers and proven strategies, we ensure smooth transactions while protecting our clients' interests throughout the chain.
Lettings
Our lettings service covers property marketing, tenant vetting, and lease management. We specialise in both AST and short-stay rentals, offering flexible solutions for landlords. With experienced lettings consultants and comprehensive tenant checks, we maximise rental income while minimising void periods and risks.
Mortgages
Explorer Mortgages provides tailored mortgage advice for property purchases. Our FCA-regulated advisors help clients navigate mortgage options, from first-time buyer schemes to investment property financing. We work with multiple lenders to secure competitive rates and suitable terms for individual circumstances.
Property Management
Our property management service includes rent collection, maintenance coordination, and tenant communication. We offer proactive support for landlords, ensuring compliance with regulations and maintaining property value. With dedicated managers and emergency maintenance support, we provide peace of mind for property owners.
People
Richard Low
Managing Director
With 25 years in real estate, Richard leads The Property Explorer's strategic direction. He oversees operations across Basingstoke and Farnborough, ensuring service excellence and client satisfaction. His expertise in property transactions and market trends drives the company's continued success.
Oliver Brooks
Basingstoke Owner Director
Oliver manages Basingstoke operations with a focus on client relationships. He specialises in property valuations and sales, leveraging local knowledge to achieve optimal outcomes. His approachable style and attention to detail have earned numerous client recommendations.
Kevin Cheesman
Sales Manager
Kevin handles complex property transactions with expertise in chain navigation. He provides practical advice to overcome sale challenges, ensuring smooth completions. His proactive communication and problem-solving skills make him a trusted advisor for sellers.
Sienna Bridges
Lettings Consultant
Sienna specialises in residential lettings with expertise in tenant placement. She manages property marketing and viewings while ensuring compliance with rental regulations. Her thorough approach to tenant vetting helps landlords secure reliable tenants.
Chloe Amos
Head of Marketing
Chloe leads digital and traditional marketing strategies for property promotion. She develops targeted campaigns to maximise property exposure. Her creative approach to online listings and social media marketing enhances property visibility and buyer engagement.
Questions
What services do you offer as an estate agency?
We provide property sales, lettings, valuations, mortgage advice, and property management services across Basingstoke, Farnborough, and surrounding areas.
How do your property valuations work?
Our valuations combine local market expertise with comprehensive analysis of recent sales, property condition, and market trends to provide accurate, realistic pricing guidance.
Do you offer emergency maintenance support?
Yes, we provide 24/7 emergency maintenance assistance for urgent property issues outside standard office hours.
What areas do you cover?
We primarily serve Basingstoke, Farnborough, Beggarwood, Chineham, and Highfields areas with dedicated local market knowledge.
How do you handle property viewings?
We schedule viewings at convenient times, screen potential buyers thoroughly, and provide detailed feedback to help sellers make informed decisions.
What makes your agency different from others?
Our client-focused approach, local expertise, and comprehensive support from valuation to completion set us apart, backed by numerous positive client testimonials.
Reviews (6)
Beth Streeter
Jun 16, 2022
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We have used The Property Explorer for all our property sales and their service is exemplary! If you're thinking of selling or purchasing definitely use this agent, they're professional, efficient and a lovely team. Thanks Oliver and all at The Prowprty Explorer
Daniela
Jun 07, 2022
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I would like to highly recommend The Property Explorer. The whole process was very smooth and quick from initial first meeting with Oliver until we successfully exchanged the contracts. I was very pleased with the photos and virtual tour, the quality is exceptional. The house was sold after only one day of viewings. From the day we accepted the offer on our house Kevin was our key person who was helping with everything very quickly and efficiently. He always responded to phone calls and emails. Once again thank you for everything!
H. Michael
Jun 01, 2022
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We used property explorer to sell our 1 bedroom home five years ago, and they also helped us get a private rental property after that. They have always been fair, honest and very hard working. Our contact Wendy Ellis has been superb - so professional, helpful and hard working. We would definitely recommend using Property Explorer.
Rf Mjy
May 24, 2022
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Overall good experience, highly recommended. I used the Property Explorer Basingstoke to sell my house when I moved to another town. As the first buyer pulled out, they quickly helped to get things moving again and my house was sold to another buyer very quickly. They also helped to communicate with the buyer (almost in the daily basis in the last few weeks before the contract exchange). Everything is online nowadays, I couldn't see the difference comparing to other big national network agents. I am glad I made the right choice of choosing the Property Explorer. From A Young man happily living by the beautiful seaside now - Thank you guys!
Alex Cox
May 22, 2022
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Property Explorer are very friendly and professional. They delivered on their assessment of what was achievable in the market for the sale of our house. I would recommend Oliver and his team.
Joanna Davies
Apr 18, 2022
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Property Explorer are amazing! I have been renting with them for 10+ years and cannot fault them. Wendy is always on the ball and helpful and my landlord was brilliant! Wouldn't hesitate to use them again.
