Business Details
48 Years
experience
Award-Winning Estate Agents in Craven
Established in 1978, we are one of the leading estate agencies in the Craven area and surrounding regions. Our team combines decades of local expertise with a commitment to innovation, offering comprehensive residential sales, lettings, property management, and renovation services. Owned by Joe and Tracy Matthews since 2010, our business leverages extensive knowledge of the local property market gained through years of hands-on experience in property development and management. With three independently operated offices in Cross Hills, Silsden, and Grassington, we serve North Yorkshire, West Yorkshire, and Lancashire, managing over 400 rental properties while maintaining a strong focus on personalized service. Our Property Services division provides in-house support for renovations, roofing, and maintenance, ensuring seamless solutions for landlords and homeowners.Recognized with the Gold Award at the British Property Awards 2023-2024, we combine traditional values with modern practices to deliver exceptional results. Our team's deep-rooted connections in the community enable us to offer tailored advice and market insights that truly reflect local needs. From accurate rental valuations to property dressing services, we strive to make every transaction as smooth and stress-free as possible. With a proven track record in handling complex property chains and urgent rental requirements, we remain dedicated to maintaining our position as the area's trusted property experts.
Services
Residential Sales
Lettings
Property Management
Property Services
Property Dressing
Details
- Year established: 1978
Highlights and features
- We have over 45 years of combined property market experience in Craven
- Our team manages 400+ rental properties with dedicated local offices
- We offer in-house property renovation and maintenance services
- Award-winning lettings service recognized by British Property Awards
- We provide accurate rental valuations and property dressing solutions
Associations and certifications
- British Property Awards 2023-2024 Gold
What people say
Brilliant service
Seamless process
Efficient and fast
Excellent communication
Highly recommended
Services
Residential Sales
We provide comprehensive estate agency services for residential property sales. Our team offers accurate valuations, professional marketing strategies, and dedicated support throughout the entire sales process. With local market expertise and a database of potential buyers, we ensure smooth transactions for homeowners across Craven and surrounding areas.
Lettings
Our lettings service covers tenant find and fully managed options. We handle property marketing, tenant referencing, tenancy agreements, and ongoing management. With 400+ properties under management and award-winning service, we provide reliable rental solutions for landlords in North and West Yorkshire.
Property Management
We offer comprehensive property management services including rent collection, maintenance coordination, and tenant communication. Our team handles emergency repairs, regular inspections, and compliance requirements, ensuring hassle-free management for landlords across our service areas.
Property Services
Our in-house Property Services division handles renovations, roofing, and general maintenance. We provide reliable tradesmen for both rental and sales properties, ensuring quality workmanship for repairs, upgrades, and property preparation to maximize value.
Property Dressing
We offer professional property dressing services to enhance presentation. Our expert team furnishes properties to create appealing spaces that attract buyers and tenants, helping achieve faster sales and premium rental returns through effective visual marketing.
People
Joe Matthews
Owner
Co-owner with Tracy Matthews since 2010, Joe brings extensive property development experience. He manages Property Services and leverages his background in construction to oversee renovations and maintenance operations.
Tracy Matthews
Owner
Co-owner since 2010, Tracy manages the estate agency side. With experience since 1998, she oversees lettings and sales operations, applying her deep local market knowledge to deliver tailored property solutions.
Karen
Lettings Manager
Joined in 2012 to manage lettings, Karen oversees the growth from 20 to 400+ managed properties. She coordinates rental valuations and tenant relations while maintaining high service standards across the portfolio.
Charlotte
Lettings Coordinator
Key contact for landlord communications, Charlotte ensures smooth tenant transitions and property management. She maintains regular updates and coordinates viewings while providing professional support throughout tenancies.
Emma G
Sales Negotiator
Provides dedicated buyer support with property chain management. She maintains regular communication, addresses client queries promptly, and coordinates viewings to facilitate successful property transactions for buyers and sellers.
Questions
What property services do you offer?
We provide residential sales, lettings, property management, renovations, and property dressing services across Craven and surrounding areas.
Which areas do you cover?
We operate across North Yorkshire, West Yorkshire, and Lancashire including Cross Hills, Silsden, Grassington, Skipton, and surrounding villages.
How can you help landlords?
We offer lettings services, property management, rental valuations, and maintenance support with 400+ managed properties and award-winning service.
What makes you different from other agents?
With 45+ years' experience, local ownership, in-house property services, and 2023-2024 British Property Awards Gold, we combine expertise with personalized service.
How quickly can you find tenants?
Our efficient lettings team secured tenants within a week for recent properties, leveraging our database of registered applicants and effective marketing.
Can you help with property renovations?
Our Property Services division handles renovations, roofing, and maintenance with qualified tradesmen to prepare properties for sale or rental.
Reviews (2)
Rachel Davis
Feb 07, 2021
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We bought a property for sale through Wilman and Lodge. Like so many, it wasn't always plain sailing, but, even though we weren't her clients, Rachel Stephenson, was nothing but amazing! Incredibly helpful, extremely knowledgeable, 100% on the ball, kept us informed throughout in a timely and professional manner, simply superb. I can't not mention Sonia too, on move day, completion went to the wire, but Sonia was super helpful, kept me calm and most importantly.gave me my new keys ! They are the best Estate Agents in town!
Wayne Govender
Nov 04, 2020
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Emailed to reschedule viewing a property on the day, still awaiting for a reply. When I did call the office the day before.my booking could not be found.
