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Business Details
Trusted Real Estate Agents in Haverfordwest & Milford Haven
Established in 1789, R K Lucas & Son is one of Wales' oldest and most respected firms of estate agents, valuers, and auctioneers. Our heritage spans centuries, with roots tracing back to the 15th and 16th centuries, and we have contributed significantly to Welsh social history through the 'Lucas Manuscripts' housed at the National Library of Wales. Operating from historic premises in Haverfordwest and Milford Haven, we combine traditional expertise with modern practices to serve Pembrokeshire's diverse property market.

Our team of qualified professionals offers comprehensive services, including residential and commercial sales, valuations, energy performance certificates, and schedules of dilapidations. We pride ourselves on our deep local knowledge, covering urban centres, coastal areas, and rural landscapes, while maintaining a commitment to innovation and client satisfaction. With a legacy of trust and professionalism, we continue to provide tailored solutions for buyers, sellers, landlords, and tenants across the region.
Services
Residential Sales Commercial Valuations Energy Performance Certificates Schedules of Dilapidations Auction Services Matrimonial Valuations Insurance Valuations Agricultural Land Valuations Fair Rent Assessments Mortgage Valuations
Highlights and features
  • We offer 235+ years of continuous property expertise in Pembrokeshire
  • Our team includes RICS-qualified valuers and accredited energy assessors
  • We provide comprehensive property solutions from historic, centrally-located offices
  • We maintain the Lucas Manuscripts archive for Welsh property history research
  • Our local knowledge spans coastal, rural and urban markets across West Wales
Associations and certifications
  • CMP Certificate
  • Property Ombudsman Certificate
  • Professional Indemnity
Services
Residential Sales
We specialise in residential property transactions across Pembrokeshire, from terraced homes to country estates. Our local experts provide accurate valuations, targeted marketing, and professional negotiation services. With centuries of combined experience, we ensure smooth transactions for both buyers and sellers in all market conditions.
Energy Performance Certificates
Our accredited assessors produce domestic and commercial EPCs using government-approved methodologies. We provide detailed energy efficiency analysis, carbon emission ratings, and cost-saving recommendations. Our reports help property owners comply with regulations while identifying practical energy improvements for residential and commercial buildings.
Schedules of Dilapidations
We prepare detailed condition assessments for commercial leases, including photographic evidence and Scott Schedules. Our services help tenants limit liability and assist landlords with dilapidation claims. We provide expert negotiation support to resolve end-of-tenancy disputes efficiently and fairly.
Commercial Valuations
Our RICS-qualified valuers assess commercial properties for acquisitions, disposals, and tax purposes. We handle diverse property types including retail units, offices, and industrial premises. Our reports incorporate market analysis, rental valuations, and investment appraisals to support informed business decisions.
Auction Services
We conduct regular property auctions featuring residential and commercial lots across West Wales. Our auctioneers provide pre-sale valuations, marketing, and auction day management. We offer competitive entry terms and attract both local and national buyers through our established auction platform.
People
Mr Paul Lucas
Director
BEM JP award recipient with decades of experience in property services and charitable work. Leads our team with expertise in valuations and estate agency operations while maintaining active community involvement.
Questions
How can I book a property valuation?
Contact our Haverfordwest office on 01437 762538 to arrange a social distancing valuation appointment with our professional team.
Do you handle commercial property transactions?
Yes, we specialise in commercial sales, leases, and valuations including business rates appeals and dilapidations assessments.
Are your valuers qualified?
Our team includes RICS-qualified valuers and accredited energy performance assessors for all property types.
What areas do you cover?
We serve the entire Pembrokeshire region including Haverfordwest, Milford Haven, and surrounding coastal and rural communities.
Can you help with auction property sales?
Yes, we conduct regular property auctions and provide full auction preparation and marketing services across West Wales.
Do you offer property management services?
While our primary focus is sales and valuations, we can assist with letting services and landlord representation through our network.
Videos
Reviews (7)
Caitlin Ruby Williams
Nov 03, 2021 Report
Just sat outside for a house viewing for 1pm, absolutely pissed off is an understatement. No one turned up, and had to ring to ask what was going on. Apparently viewing cancelled yesterday but I wasn't told. They state I should have received an email but didn't. Now told property viewing cancelled as its under offer! As a nurse with odd shifts who has been waiting around for 2 weeks to view this house I cannot believe the lack of customer service
Cara Huggins
Jul 18, 2021 Report
Rk Lucas were extremely professional and in constant contact as a seller of a property and also a buyer. Great service, great response to queries and advice when asked for. Highly recommended.
Art Matrix
Jul 15, 2021 Report
We bought a bungalow in Haverfordwest through RK Lucas and they were helpful all the way through the process from the initial viewing to the completion day. I always found the sales staff friendly and available when needed or quick to call back if they were out. I would use them again and come highly recommended.
Cheryl Evans
Apr 15, 2021 Report
We came across RK Lucas when we were looking for our forever home in Pembrokeshire. We asked to view a bungalow in Hook. When we arrived to view it we were met by the very helpful Poppy. Through her we were able to negotiate an offer which was accepted. Sometimes estate agents play mind games with you but Poppy was straight forward throughout the whole process. It felt that both vendors and buyers were equally important during the whole process. Poppy was excellent at negotiating and sorting out any issues that cropped up on the way.

She even recommended a builder who has turned out to be a gem! Thank you RK Lucas your service has been excellent. If I ever want to sell a house it's you I will use as my estate agent. You have a clear understanding of house prices, have great negotiation skills, and know the area of Pembrokeshire very well. Thanks again!
Alan Hunter
Dec 29, 2020 Report
All staff very polite and helpful. Very thoughtful when faced with difficulties, none of their making.
Billy Smith
Mar 19, 2020 Report
Excellent communication from Milford Haven office, dealt with Suzanne, kept me Informed at all times with my property purchase. 10/10
Lola Donovan
Aug 31, 2018 Report
You could telephone sellers to let them know when a viewing is cancelled - as a full cleaning job after a week at work is no fun - to find an email at 10pm to say viewers cancelled at 1pm that day - a telephone call would have saved us a whole evening and allowed us family time. unbelievable is a very mild word. no consideration.