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Great agency Dealt with any problems we had in the our flat Promptly No matter what was wrong they were always very helpful. Jayson Russell have been a great agent to work with. The communal areas of the property where maintained and cleaned regularly. They where always ready to answer and act upon any concerns raised.
Reviews (12)
Luca Piras
Jun 14, 2022
Danny Schultz
Apr 16, 2021
Mariam Dar
Mar 08, 2021
Really happy with the service I received from this agency. Quick and simple in finding me my flat and getting everything sorted in comparison to other agencies in the area. Vish was particularly helpful in doing so, even after I had moved in, he was always available if I had any problems. Thank you JR!
Sk
Feb 26, 2021
Aaron Harry
Jan 17, 2021
Lydia Byron
Jan 01, 2021
I really can't recommend Jayson Russell highly enough. They were professional and helpful all throughout my student tenancy, when that's a group easily side-lined by housing companies. They were very quick with sending round repairmen when we needed it. When people came round to view the house I was renting at the time, the estate agent Dan (who is great Btw) encouraged the viewers to ask me about the cost of bills and my experience with the property, rather than just charging through or being evasive about the more negative aspects. Whilst some reviews have complained about needing a guarantor owning property in the UK, this is not a practise exclusive to Jayson Russell and I've seen other companies do this.
After renting in London I can say an attitude of 'that's how it is, it definitely makes it harder for people' is one that is true and was met with genuine sensitivity. They've been my best Landlords in London.
After renting in London I can say an attitude of 'that's how it is, it definitely makes it harder for people' is one that is true and was met with genuine sensitivity. They've been my best Landlords in London.
Jack Chambers
Nov 24, 2020
Georgi Simeonov
Nov 02, 2020
Hanna H.
Oct 04, 2020
Kevin Reid
Sep 06, 2020
Been a very happy client of Jayson Russell for the past three years as they manage some of the family's portfolio in North West London. Both Dan and Russell are extremely professional, very reliable and always on hand to take care of our tenancies and are a pleasure to work with. In fact, we only deal exclusively with them now on our lettings because of the good service thus far.
L. Panourgia
Mar 01, 2018
We have been looked after by Jayson Russell estate agency for couple of years. Renting houses for almost a decade, from various agencies in London, myself and my husband can swear this to be the most friendly, helpful and effecient agency we have dealt with so far! All team in there are outstanding characters with limitless patience and coherent solutions! We both would recomment them highly. Exceptional thank you to Russell and Maria!
Terri Parkinson
Apr 01, 2017
I don't even want to write 1 star because the whole experience concluded to not be very good whatsoever. I cannot fault the properties they showed us as the properties they were showing us were in good condition and just what we were looking. It was the agents themselves that were the problem. They were aggressive, dismissive and most definitely were trying to con us out of as MUCH money as possible.
I understand living in London is not easy but this was an approach that we have received from NO other agencies. Not only the admin fee and standard deposit, but two months rent, an overly large deposit, this fee that fee, and guarantor was expected to OWN a property in the UK. With many customers in North London being students and most people's parents/families not owning properties in the UK it was the first I had been interrogated about this. Having a reliable working guarantor is no longer enough?
What are they going to do take people's homes away from them now? One of the younger agents from an ethnic background was dismissive and seemed uninterested. He only cared about giving us figures and bumping up the prices. The Caucasian agent was aggressive when telling us 'how-it-is'. There was no customer care involved whatsoever! Money making agents, I do not recommend.
I understand living in London is not easy but this was an approach that we have received from NO other agencies. Not only the admin fee and standard deposit, but two months rent, an overly large deposit, this fee that fee, and guarantor was expected to OWN a property in the UK. With many customers in North London being students and most people's parents/families not owning properties in the UK it was the first I had been interrogated about this. Having a reliable working guarantor is no longer enough?
What are they going to do take people's homes away from them now? One of the younger agents from an ethnic background was dismissive and seemed uninterested. He only cared about giving us figures and bumping up the prices. The Caucasian agent was aggressive when telling us 'how-it-is'. There was no customer care involved whatsoever! Money making agents, I do not recommend.