Jayson Russell

Business Details

Expert Residential Property Services in Hendon

Jayson Russell is a trusted property consultancy firm established as a market leader in North West London. With over 40 years of combined experience in residential sales, lettings, and property management, our team delivers honest, personalised, and professional services to vendors, purchasers, landlords, and tenants. Utilising innovative marketing methods and advanced technology, we provide comprehensive local expertise on property values across our service areas. Our directors are actively involved in all transactions, ensuring clients deal directly with principals who prioritise transparency and accessibility.

We offer traditional estate agency services enhanced by modern approaches, including prompt resolution of property issues, regular maintenance of communal areas, and clear communication of building-related information. Our premises on Parson Street, Hendon, provide a relaxed yet efficient environment for discussing property requirements. Client money protection is provided through Safe Agent, and we are independently redressed by The Property Ombudsman, reinforcing our commitment to ethical standards and client satisfaction.

Services

Residential Sales Property Lettings Property Management Tenant Representation Landlord Services

Highlights and features

We have over 40 years of combined experience in North West London property markets.
Our directors are actively involved in every transaction for direct client engagement.
We utilise advanced technology for immediate access to property databases.
Client money protection is guaranteed through Safe Agent membership.
We provide prompt resolution of property issues with high-standard repairs.

Associations and certifications

The Property Ombudsman
Safe Agent

What people say

Great agency Very knowledgeable Promptly dealt with problems Highly recommend Fast responses

Website

Update Listing

Services

Residential Sales

We specialise in residential property sales across North West London, leveraging local market expertise and innovative marketing to achieve optimal prices. Our experienced negotiators provide transparent guidance throughout the transaction process, ensuring smooth completions for vendors and buyers alike. With over four decades of combined industry knowledge, we prioritise client satisfaction through honest, professional service delivery.

Property Lettings

Our lettings service connects landlords with quality tenants while offering renters access to well-maintained properties. We handle all aspects from valuation to tenancy agreements, adhering to updated fee structures with no hidden charges. Properties in NW4, NW11, and surrounding areas benefit from our proactive management approach and responsive support for tenancy issues.

Property Management

We provide comprehensive property management solutions including maintenance coordination, rent collection, and compliance oversight. Our team ensures communal areas remain well-maintained while promptly addressing repair requests. Regular communication keeps landlords informed about safety checks and property performance, supported by our 14-day rent payment protocols and transparent fee structures.

Tenant Representation

Tenants receive tailored support in securing suitable properties with clear guidance on deposit requirements and contractual obligations. We facilitate holding deposits equivalent to one week's rent and manage five-to-six-week security deposits based on annual rent thresholds. Our team assists with contract amendments and early termination negotiations while maintaining fair interest rate policies for late payments.

Landlord Services

Landlords benefit from strategic property marketing, rigorous tenant referencing, and proactive maintenance management. We implement contract amendment fees for term adjustments and charge for lost security item replacements. Our early termination fee calculations protect against financial losses, while 14-day rent payment terms ensure cash flow stability for property investors across North West London.

People

Russell Fraser

Director

With extensive experience in North West London property markets, Russell Fraser leads a team of negotiators committed to delivering professional estate agency services while maintaining active involvement in client transactions.

Questions

What fees do you charge tenants?

We charge no referencing or administration fees. Contract amendments cost £50 inc VAT, with early termination fees calculated based on landlord financial loss.

How much deposit is required for rentals?

Deposits equal five weeks' rent for properties under £50,000 annual rent, or six weeks' rent for higher-value properties.

What payment methods do you accept?

We accept bank transfers without additional fees, but do not process credit or debit card payments.

How quickly do you respond to property issues?

Our team promptly addresses problems, with maintenance requests typically resolved within 24-48 hours as evidenced by tenant reviews.

Which areas do you cover?

We specialise in North West London, particularly Hendon (NW4), NW11, and surrounding postcodes with comprehensive local market knowledge.

Reviews (7)

Write a Review

Luca Piras

Jun 14, 2022 Report

Very good estate agents, very kind, helpful and that support you in all the aspects of finding a new home in particular Daniel, which supported us more directly, but also the other colleagues thank you very much

Danny Schultz

Apr 16, 2021 Report

Anyone in need to secure tenants Dan Robinson is your man! It has been a pleasure dealing with him and his enthusiastic approach was refreshing to see compared to other agents in Hendon. I will would highly recommend Dan and Jayson Russell to anyone needing a reliable and knowledgeable local agent

Mariam Dar

Mar 08, 2021 Report

Really happy with the service I received from this agency. Quick and simple in finding me my flat and getting everything sorted in comparison to other agencies in the area. Vish was particularly helpful in doing so, even after I had moved in, he was always available if I had any problems. Thank you JR!

Feb 26, 2021 Report

A Great service all round from Daniel and the team at Jayson Russell. Daniel knew exactly what I wanted and found me a tenant within weeks! I would have no hesitation in recommending him to anyone family or friends top Job! I swear Thanks very much Daniel

Aaron Harry

Jan 17, 2021 Report

Very kind and helpful! Everything was handle professionally by Daniel. Also Russel. Would recommend to others.

Lydia Byron

Jan 01, 2021 Report

I really can't recommend Jayson Russell highly enough. They were professional and helpful all throughout my student tenancy, when that's a group easily side-lined by housing companies. They were very quick with sending round repairmen when we needed it. When people came round to view the house I was renting at the time, the estate agent Dan (who is great Btw) encouraged the viewers to ask me about the cost of bills and my experience with the property, rather than just charging through or being evasive about the more negative aspects. Whilst some reviews have complained about needing a guarantor owning property in the UK, this is not a practise exclusive to Jayson Russell and I've seen other companies do this.

After renting in London I can say an attitude of 'that's how it is, it definitely makes it harder for people' is one that is true and was met with genuine sensitivity. They've been my best Landlords in London.

Jack Chambers

Nov 24, 2020 Report

Fantastic local agent, providing excellent customer service. I've been a client of Jayson Russell for the last few years and have regularly worked with Daniel who has been informative, personable and consistently goes the extra mile to find me reliable tenants.