Business Details
43 Years
experience
Emergency
services
Trusted Estate Agents in Royal Wootton Bassett
Established in 1983, Alan Hawkins is a family-run estate agency based in Royal Wootton Bassett, Wiltshire. Our legacy began with Alan Hawkins Senior, whose deep local market expertise and dedication laid the foundation for our continued success. Today, the business is led by Janet Hawkins (Managing Director) and her sons Stephen, Paul, Kevin, and Christopher, who collectively bring decades of experience in property sales and lettings. Our team of dedicated professionals, including Emma, Rachel, and Dawn, ensures clients receive consistent, personalized service without the challenges of staff turnover. We pride ourselves on combining traditional values with modern marketing strategies, including prominent High Street exposure, digital campaigns across major platforms, and innovative property presentation techniques.Our commitment to excellence is reflected in our accreditations with the National Approved Letting Scheme, SAFE AGENT, and the Property Ombudsman. Over 40 years, we have become the town's leading estate agent, serving Royal Wootton Bassett and surrounding areas with integrity and local knowledge. Our new company logo, featuring a poppy, symbolizes our 20-year milestone and enduring connection to the community. Whether selling, buying, or renting, clients benefit from our family ethos, where property transactions are not just a business but a way of life.
Services
Property Sales
Residential Lettings
New Homes
Property Management
Land Developments
Tenant Finding
Market Appraisals
Rental Valuations
Estate Agency
Property Marketing
Details
- Year established: 1983
Highlights and features
- Family-run business with 40 years of local market expertise
- Comprehensive property services from sales to full management
- Transparent fee structure with no hidden costs
- Award-winning marketing across major platforms and social media
- Accredited by leading industry bodies for client protection
Associations and certifications
- National Approved Letting Scheme
- SAFE AGENT
- National Federation of Property Professionals
- National Association of Estate Agents
- Property Ombudsman for Sales and Lettings
What people say
Exceptional support
Professional team
Stress-free process
Local expertise
Dedicated service
Services
Property Sales
Our residential sales department provides comprehensive property marketing solutions. We combine traditional High Street exposure with digital campaigns across Rightmove, Zoopla, and social media platforms. Services include free market appraisals, professional photography, A3 brochures, and enhanced online listings. Our team ensures maximum property visibility through LED-lit window displays and nationwide buyer networks.
Residential Lettings
We offer two tailored lettings solutions: full property management and tenant finding services. Both include legal compliance checks, inventory preparation, and marketing across major platforms. Full management clients benefit from rent collection, maintenance coordination, and 24-hour emergency support. Our local knowledge ensures optimal rental pricing and tenant selection.
New Homes
Specialist division handling new build properties and land developments. Current projects include retirement apartments in Lyneham and character conversions in Chippenham. We provide developer marketing support, plot sales, and investment property advice. Our portfolio features energy-efficient homes with modern specifications in prime Wiltshire locations.
Property Management
Comprehensive management for residential landlords includes rent collection, maintenance coordination, and compliance monitoring. We conduct quarterly inspections, handle tenant communications, and provide financial reporting. Our services ensure legal compliance with gas safety, electrical checks, and EPC requirements while maintaining tenant satisfaction.
Market Appraisals
Free, no-obligation property valuations conducted by experienced agents. We combine local market data with comparative sales analysis to determine accurate pricing. Valuations consider property condition, location factors, and current market trends to ensure competitive positioning while maximising client returns.
People
Janet Hawkins
Managing Director
Leading the business since Alan Senior's passing in 2015, Janet provides strategic direction while maintaining the family ethos. With decades of experience in property management, she ensures operational excellence across sales and lettings departments.
Stephen Hawkins
Company Director
Stephen pioneered the lettings division in 2005 and has grown it into a market-leading service. His background in mortgage underwriting and local knowledge enhances our rental market expertise. He manages property management operations and client relations.
Paul Hawkins
Company Director
Paul oversees residential sales with a CeMap-qualified mortgage background. Joining in 2002, he combines technical expertise with personal service. His client-focused approach has maintained strong repeat business and referrals.
Kevin Hawkins
Company Director
Kevin transitioned from kitchen design to property lettings in 2006. His diverse business experience informs practical property solutions. He manages tenant relations and marketing strategies while maintaining family business values.
Christopher Hawkins
Company Director
The youngest son joined in 2014, completing Alan Senior's vision of four sons working together. Chris brings retail management expertise to sales operations. His personable approach and digital marketing skills enhance client engagement.
Questions
What areas do you cover?
We primarily serve Royal Wootton Bassett, Swindon, Chippenham, and surrounding Wiltshire villages. Our High Street office provides local market expertise across these key locations.
What lettings services do you offer?
We provide full property management and tenant-finding-only services. Both include legal compliance checks, marketing across major platforms, and inventory preparation with photographic records.
How are properties marketed?
Properties receive multi-channel exposure including Rightmove, Zoopla, social media, and our dedicated website. We use professional photography, A3 brochures, and LED-lit window displays for maximum visibility.
Are you industry accredited?
Yes, we're accredited by the National Approved Letting Scheme, SAFE AGENT, and the Property Ombudsman. These memberships ensure client money protection and adherence to strict conduct codes.
What new property developments do you handle?
Our new homes division manages developments like Mermaid Court in Chippenham and Cotswold House retirement apartments. We offer plot sales and investment property advice for Wiltshire developments.
How can I get a property valuation?
Request a free valuation through our website or contact 01793 840222. Our agents will arrange a convenient appointment to assess your property and provide market pricing analysis.
Reviews (5)
Ellie Hargreaves
Jun 14, 2022
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Gary was so fast and efficient with my car. He made me feel so comfortable as I'm so clueless with cars. I will recommend him to my all my family and friends. Thanks Gary
Nol Vincent
May 24, 2022
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Well what can I say? Great Customer service I loved the family owned and run business feel. I felt like a customer rather than a number. I loved the portal that showed both parties progress towards completion. I would definitely use again. Thank you all the team!
Andy Giddings
Jan 24, 2022
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Rented a house in Royal Wootton Bassett from Alan Hawkins - very easy to work with, responsive, professional and flexible. Absolutely no issues during the one year rental - would highly recommend this team
Moni Aa
Jan 09, 2022
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Hi, I am editing my previous comment (spoke too soon). Alan Hawkins eventually proved to be a real professional company. Had my house sold through them recently. Very Satisfied. Thanks
Craig Foster
Sep 03, 2021
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Kevin and the team looked after us as tenants from day one. The team were very professional and really helpful. Loved every second being managed by an agent that treat tenants the same as landlords. So many nowadays treat tenants as second class and landlords as VIP's Not here! If you are looking at RWB to live. Get in touch with them. You won't regret it! Thanks AH Team! :
