Business Details
30 Years
experience
Your Trusted Property Management Partner in the North West
At Sterling Properties, we have been redefining property management since our inception in 1996. With over 25 years of industry expertise, we have grown into a leading force in managing residential, commercial, industrial, and office spaces across the UK. Our journey began as a small business driven by core values of integrity, growth, transparency, and a tenant-centric focus. We identified a gap in the market between social housing and high-end accommodations, committing ourselves to providing affordable, high-quality housing supported by dedicated management. Our personal approach tailors services to individual tenant needs, earning the trust of over 1,500 tenants.While rooted in residential properties, we have expanded into commercial and industrial sectors, maintaining the same high standards. Our portfolio exceeds 200 million, reflecting our dedication to growth and excellence. We remain committed to delivering superior tenant experiences while actively expanding our reach. At Sterling Properties, we prioritise integrity, performance, and client satisfaction, striving to create a brighter future for all our tenants and partners.
Services
Residential Property Management
Commercial Property Management
Industrial Property Management
Serviced Offices
Tenant Support
Property Maintenance
Property Listings
Rental Payments
Office Space Leasing
Portfolio Management
Details
- Year established: 1996
Highlights and features
- We have over 25 years of experience in property management.
- Our team provides tailored services to meet specific tenant needs.
- We manage a diverse portfolio of over 1,500 properties across the UK.
- Our dedicated maintenance team ensures quick response to property issues.
- We are committed to integrity, growth, and transparency in all operations.
What people say
Award winning team
Dedicated maintenance team
Tailored services
Excellent support
Stress-free experience
Services
Residential Property Management
We specialise in managing residential properties, ensuring high standards of maintenance and tenant satisfaction. Our services include property listings, tenant support, and responsive maintenance solutions tailored to individual needs. With a portfolio spanning the North West, we prioritise safety, compliance, and affordability.
Commercial Property Management
Our commercial property services connect businesses with versatile retail and industrial spaces. We offer flexible leases and multi-use properties to accommodate evolving operational needs. Dedicated support ensures clients receive guidance for long-term growth and success in their chosen sectors.
Industrial Property Management
We provide industrial property solutions with a focus on adaptability and functionality. Our portfolio includes spaces designed for diverse operational requirements, supported by expert management to ensure compliance and efficiency for businesses of all sizes.
Serviced Offices
Premium all-inclusive office spaces across the North West cater to dynamic businesses. Our serviced offices offer modern amenities and flexible terms, ensuring a productive environment for companies seeking hassle-free workspace solutions.
Tenant Support
Our tenant-centric approach includes dedicated support for residential and commercial clients. From initial inquiries to ongoing maintenance, we ensure swift resolution of issues and personalised assistance to enhance the property experience.
Questions
What services does Sterling Properties offer?
We manage residential, commercial, and industrial properties, along with serviced offices and tailored tenant support across the UK.
What areas do you serve?
We operate across the North West and manage properties nationwide for residential, commercial, and industrial clients.
How do I make a rental payment?
Rental payment details are provided during the tenancy setup process. Contact our team for specific payment methods and guidance.
Do you offer 24/7 support for property issues?
Our maintenance team responds promptly to urgent issues, though 24/7 availability is not explicitly guaranteed for all services.
Reviews (5)
Gio C.
Mar 24, 2021
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AVOID AVOID AVOID unless you're a drug dealer of course. Rented an apartment for 1 Yr, numerous issues throughout the tenancy which sterling were extremely reluctant to fix and when they did so it was half a job. When I moved in I requested a deep clean before I moved in as it was in an unacceptable standard yet this was never carried out. On leaving the property I've had to wait 29 days before being told they want to make a deduction for cleaning costs despite me cleaning top to bottom before I left.
When trying to complain about this delay was told there's nothing they can do yet are reluctant to even put in writing so I can dispute it with the deposit protection company. Absolute sham of a company will be reporting to Wigan Council. Though I'm sure all the drug dealers in the block had a great experience with them.
When trying to complain about this delay was told there's nothing they can do yet are reluctant to even put in writing so I can dispute it with the deposit protection company. Absolute sham of a company will be reporting to Wigan Council. Though I'm sure all the drug dealers in the block had a great experience with them.
Selvaganes R.
Nov 27, 2019
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Avoid: Terrible agency. Bury office staffs are not responsible enough to answer phone calls/returning tenant deposit money! Been 46 days since we moved out by handing over keys/final bills/cleaning/chasing. When we made phone calls & emails after their given time frame bury office collection staff and her Manager giving as many as reasons to delay. Initially they said, property was not left in lettable condition, cleaning company has to send invoice, landlord not approved and after making many phone calls they are saying that we have got 800 tenants/2000 tenants etc to deal with so they won't be able to do with in 28 days per their given paper work time frame. The worst part is now they are not giving any timeframe for returning our deposit money back. They hardly respond to emails and so on. Worst agency ever seen!
Ann O.
Oct 04, 2019
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Atrocious customer service - terrible company overall to rent from! Issues with damp, leaks and smells were not rectified. Other smaller repairs were done to a low standard and then never completed. Rent was taken from the account on a date that had not been agreed. The staff who answer the phones take an obnoxious tone when you call to discuss anything. If you are looking to rent from these people - explore your options extensively before you do. From my experience, I would categorically not recommend nor rent another property from this company.
Dave S.
Jul 20, 2019
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What an absolute disgrace of company staff have no manners problem after problem with tenants nothing ever gets resolved and when u ring to complain thay threaten with evection please do not rent of thease thay could not run a bath never mind a block of apartments apartments are in disrepair all the time drains blocked and iv thay have cut corners everywhere my Health has never been so bad
Jake D.
Nov 28, 2018
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Horrible staff, the women there use the power of eviction to talk to you like you are worthless, all the negative reviews cant be wrong and the positive ones on google are from sterling employees you only need to read them to see it, positive reviews based on what the offices are like NOT what sterling is like at conducting its business which is the worst I have come across in all my years
