Business Details
Emergency
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Trusted Estate Agents in Newport & Shifnal Since 1806
Established in 1806, we are one of the UK's longest-standing estate agencies, combining over 210 years of experience with deep local expertise. Our family-run business delivers comprehensive services in residential and commercial property sales, lettings, and property management, prioritising client needs while maintaining traditional values. With offices in Newport and Shifnal, our team provides tailored advice, leveraging unparalleled knowledge of Shropshire's property market to ensure seamless transactions.We specialise in residential sales, commercial property, proactive property management, and valuations, serving clients across Newport, Shifnal, and surrounding areas. Our commitment to excellence is reflected in our long-standing reputation and the trust placed in us by generations of clients.
Services
Residential Sales
Commercial Lettings
Property Management
Valuations
Student Accommodation
Highlights and features
- We offer over 210 years of combined property market expertise
- Our team provides in-depth local knowledge of Shropshire areas
- Family business values ensure personalised client service
- We manage full property lifecycle from valuation to completion
- Proactive property management with 24/7 emergency support
Associations and certifications
- CMP Certificate
What people say
Professional and prompt service
Excellent local market knowledge
Efficient property management
Proactive communication
Stress-free transactions
Services
Residential Property Sales
We specialise in residential property sales across Shropshire, offering expert valuations, targeted marketing, and transaction management. Our team ensures smooth processes from initial appraisal to completion, leveraging 210 years of local market insight. Clients benefit from our established network and dedicated support throughout the selling journey.
Commercial Property Lettings
Our commercial lettings service covers office spaces, retail units, and industrial properties in Shropshire. We provide comprehensive tenant sourcing, lease agreements, and property management solutions tailored to business needs. With deep market understanding, we match commercial spaces to suitable tenants efficiently and effectively.
Property Management
We offer proactive property management for residential and commercial landlords, including maintenance coordination, rent collection, and tenant relations. Our full-service approach ensures property preservation and tenant satisfaction, supported by 24/7 emergency response for urgent issues.
Valuations
Our valuation service provides accurate property assessments for sales, probate, and investment purposes. Utilising extensive local expertise, we deliver independent valuations across Shropshire and the West Midlands, ensuring clients receive realistic market insights and pricing strategies.
Student Accommodation
We manage student accommodation solutions near Harper Adams and Wolverhampton Universities, offering shared houses, flats, and studios. Our service includes property inspections, tenancy agreements, and ongoing support for students and landlords throughout the academic year.
People
Caroline Cross
Principal / Residential Lettings
Leading the firm since 2010, Caroline brings decades of property experience to residential lettings. With expertise in tenant relations and market trends, she ensures high standards in property management and client service.
Michelle Roberts
Sales Valuer
Michelle specialises in property valuations and sales, combining local knowledge with market analysis. Her client-focused approach ensures accurate pricing strategies and successful transactions across Shropshire's competitive property market.
Erika Sadler
Property Manager
Erika oversees property management operations, handling maintenance requests and tenant communications. Her proactive management style ensures property owners receive reliable oversight and tenants enjoy responsive support.
Sophie Shaw
Sales and Lettings Negotiator
As a qualified negotiator, Sophie manages property transactions and client relations. Her expertise in both sales and lettings provides comprehensive support to buyers, sellers, landlords, and tenants across Newport and Shifnal areas.
Debbie Lloyd
Sales and Lettings Coordinator
Debbie coordinates property transactions, ensuring smooth processes for clients. Her organisational skills support efficient viewings, documentation, and communication between parties throughout the buying or renting journey.
Questions
What areas do you cover for property services?
We operate across Shropshire, including Newport, Shifnal, Telford, and Stafford. Our local expertise extends to both residential and commercial properties in these key market towns.
How quickly can you arrange property viewings?
Viewings are typically arranged within 24-48 hours of request. Our team accompanies all viewings to provide detailed property insights and address potential buyers' questions promptly.
Do you offer online property valuation tools?
We provide free in-person valuations by experienced agents. While we don't offer online tools, our face-to-face assessments ensure more accurate market insights tailored to specific property characteristics.
What emergency maintenance services do you provide?
We offer 24/7 emergency response for urgent issues like heating failures or water leaks. Our property management team ensures rapid resolution through trusted contractor networks.
How do you handle tenant referencing and agreements?
We conduct comprehensive tenant referencing checks and prepare legally compliant Assured Shorthold Tenancy agreements. Our process includes deposit collection and registration with approved protection schemes.
What sets you apart from other estate agents?
With 210 years of continuous operation, we combine traditional values with modern expertise. Our family business approach ensures personalised service, while our local market knowledge delivers superior transaction outcomes.
Reviews (4)
Barbara Pike
Jun 26, 2021
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I am pleased to say that I had an extremely good experience from my first visit to the office to completion Thank you Caroline and staff for a brilliant service
John Russell
Jun 17, 2021
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The only local company that actually helped a friend and sorted her rental out. Suggest other agents could learn from them. Thank you Caroline and team
Matt Hart
Feb 28, 2020
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I don't understand the good reviews. They are the worst estate agent i have ever used. If you are thinking of renting a place i'd strongly suggest not to. Let themselves in without permission, Upon handing in my notice they were showing people around without my consent. I literally can't think of any good points. Avoid.
Laura Sutton
May 11, 2019
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Currently renting through DWP and have been for over a year now. They're really helpful and easy to get hold of. Whenever we've had a problem they've been around straight away to sort it out. They even installed new carpets and redecorated before we moved in, highly recommend.
