Business Details
50+ Years
experience
Emergency
services
Trusted Property Rental Services
Established in 1973, Stockton Flats has built a reputation as a trusted property rental specialist serving the North-East of England and Blackpool. As a family-run business, we combine decades of local market expertise with a commitment to maintaining high standards in property management and tenant satisfaction. Our team works closely with regulatory agencies to ensure compliance and transparency, offering a professional service that prioritises both landlords' investment protection and tenants' comfort. Accredited by SafeAgent, Property Redress, and the National Residential Landlords Association, we provide a comprehensive range of rental solutions including family houses, apartments, and studio flats.With over 40 years of experience, we maintain strong relationships with both tenants and landlords, delivering tailored property services that reflect our deep understanding of regional housing needs. Our membership in PLuSS and registration with the Tenancy Deposit Scheme further demonstrate our dedication to industry best practices. Whether you're seeking a new home or property management solutions, Stockton Flats combines traditional values with modern professionalism to create positive rental experiences.
Services
Property Rentals
Property Management
Tenant Placement
Maintenance Services
Landlord Representation
Details
- Year established: 1973
Highlights and features
- We have over 40 years of experience in property rental services
- Our family business approach ensures personal attention to all clients
- We maintain multiple industry accreditations including SafeAgent
- We offer comprehensive property management solutions for landlords
- Our service covers both North-East England and Blackpool regions
Associations and certifications
- Stockton-on-Tees Council
- SafeAgent
- Property Redress
- Tenancy Deposit Scheme (TDS)
- National Residential Landlords Association (NRLA)
Services
Property Rentals
We offer a comprehensive property rental service covering various property types across the North-East and Blackpool. Our portfolio includes family houses, apartments, and studio flats to suit different needs. With over 40 years' experience, we match tenants with suitable properties while maintaining professional standards for landlords.
Property Management
Our property management service ensures landlords' investments are protected through professional maintenance and tenant relations. We handle day-to-day operations while maintaining compliance with industry regulations. Our local expertise helps maximise rental returns while preserving property value over time.
Tenant Placement
We specialise in matching qualified tenants with suitable rental properties across our service areas. Our thorough vetting process ensures reliable tenancies while considering tenants' specific requirements. This service helps landlords achieve consistent occupancy with appropriate rental agreements.
Maintenance Services
We provide prompt repair services to maintain property condition and tenant satisfaction. Our emergency out-of-hours service addresses urgent issues while regular maintenance preserves property value. This comprehensive approach ensures properties remain in optimal condition throughout tenancies.
Landlord Representation
Our dedicated landlord services include property marketing, rent collection, and legal compliance support. We act as professional intermediaries between landlords and tenants while ensuring regulatory adherence. This service helps property owners maximise returns with minimal direct involvement.
Questions
What areas do you cover for property rentals?
We cover the North-East of England and Blackpool, providing rental properties and management services across these regions.
What types of properties do you manage?
We manage family houses, 1-2 bedroom apartments, studio flats, and some bedsits for both tenants and landlords.
How long have you been in business?
We've been operating since 1973, initially as Stockton Flats before becoming Let2, giving us over 40 years' experience.
What accreditations do you hold?
We're accredited by SafeAgent, Property Redress, and the National Residential Landlords Association, with registration in multiple regulatory schemes.
Do you offer emergency repair services?
Yes, we provide out-of-hours emergency repairs through our dedicated contact number for urgent property issues.
What makes you different from other agencies?
As a family business with decades of experience, we combine personal service with professional standards and industry accreditations.
Reviews (5)
XFile
Jun 15, 2022
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Used them to rent a property in Hartlepool for 3yrs. never a problem and always really helpful. Would definitely recommend
Trevor Hatton
Jun 15, 2022
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Waited 4 months for a new oven still currently waiting for it. had a neighbor/friend had to put up with nightmare neighbors for months who constantly disrupted the building once by setting off fireworks inside the building. Currently the building my friend lives in also Stockton flats, has 11 bedsits sharing one shower and two toilets in the whole building unacceptable hygiene conditions until recently
Mjt Reviews
Jun 09, 2022
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Im utter shocked and discrased my landlord is selling the house i live in and i have to move asap but when i rang up they had a nasy attitude wouldent let me speak and was very quick to say sorry we cannot help then put phone down! Discusting
David Anderson
May 18, 2021
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These guys continually let the adjoining property out to noisy tennants. The latest incarnation has a penchant for slamming doors at 6am and three dogs that bark and howl all night. Previous tenants were similar with the added bonus of constant discos and fights. When you complain to Stockton Flats about the quality of their tennants they do nothing. In one instance they even said "there's nothing we can do", seriously? Nothing you can do about your tennants? You might as well give them the deeds to the house then in this case!
Allison Telford
Dec 01, 2019
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Due to a series of horrible events we needed a house asap phoned them up spoke to very nice people arranged to see a house a week later had the keys to a lovely house and am pleased to say am happy you dont get pestered by the landlord as long as you look after the house they will look after you
