Business Details
6 Years
experience
Lettings Remixed
At Portus Lets, we believe residential lettings should be professional without becoming impersonal or unnecessarily complicated. Since establishing our independent agency in 2020, we have worked to offer landlords and tenants a more accessible alternative to traditional corporate letting agencies. Operating from Liverpool's Baltic Triangle, our seven-person team looks after residential accommodation across Liverpool and Wirral. Our portfolio encompasses individual rental properties, family homes, city centre apartments and HMOs. We place considerable importance on honest communication, prompt action and treating tenants with respect. Our commitment to improving property performance is supported by membership of the Property Redress Scheme and Client Money Protect.We offer several services designed around different landlord requirements. Those seeking comprehensive support can entrust us with full property management, allowing us to handle their property interests and tenant needs. For HMO landlords, we combine specialist knowledge of compliance obligations with an approachable management style that recognises the importance of positive relationships with residents. Alternatively, our let-only service assists self-managing landlords with finding suitable tenants, conducting viewings, completing vetting and coordinating move-ins. We also provide guaranteed rent, taking responsibility for management, utilities, maintenance expenses and any refurbishment required under the arrangement. Led by founder Nathan O'Prey, whose background includes managing substantial portfolios and complex refurbishments, our agency received YM Magazine's Rising Residential Agency 2024 award.
Services
Full Management
Let-Only
HMO Management
Guaranteed Rent
Served areas
- Liverpool, Wirral, Liverpool City Centre, Aigburth, Mossley Hill, Kensington, Old Swan, Wavertree, Birkenhead, Wallasey
Details
- Year established: 2020
- Licensed
- Insured
Highlights and features
- Owner-run
- Independent
- Hand-on proactive approach
- Cost-effective
- Customer Orientated
Associations and certifications
- Client Money Protection
- HMO Network
- Property Redress Scheme
Payment methods
- Mobile payments
- Bank transfers
Services
Full Property Management
From marketing properties and conducting accompanied viewings to coordinating move-ins, we manage every stage of the lettings process. We carefully assess prospective tenants, arrange guarantors where required and protect deposits. Our ongoing management covers repairs, rent arrears and regulatory compliance. Landlords also receive access to our dedicated app and portal for convenient property management.
Let-Only and Tenant Find
We manage the tenant-finding process for landlords who prefer to oversee their properties independently. From assessing rental values and marketing properties to conducting viewings, we handle each stage carefully. Our service includes applicant screening, tenancy documentation, deposit collection and inventories. Once tenants have moved in, landlords assume responsibility for ongoing management and maintenance.
People
Nathan O'Prey
Founder
Nathan has a track record of managing large portfolios and complex refurbishment projects. After graduating top of his class in Construction Management, he spent a decade managing commercial property for some of the world’s largest real estate companies.
Reviews (17)
Waleed Alqaisy
Nov 08, 2026
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I have been very pleased with the service from Portus Lets and the team so far.
The communication has been excellent, and I have found the team very responsive, professional and proactive in managing my properties. They keep me regularly updated, follow up with prospective tenants, arrange viewings and referencing, and generally keep things moving without me having to chase.
I particularly appreciate their willingness to deal with practical issues and find solutions, rather than simply passing problems back to the landlord. As someone who is not always in Liverpool, having a management team that communicates clearly and takes ownership is extremely important to me.
The whole team has been helpful and professional, and I feel that they genuinely understand the importance of looking after the landlord’s interests as well as providing a good service to tenants, especially when the landlord is leiving overseas.
So far, I am very happy with Portus Lets and the service they provide. I look forward to continuing to work with the team as my property portfolio grows.
The communication has been excellent, and I have found the team very responsive, professional and proactive in managing my properties. They keep me regularly updated, follow up with prospective tenants, arrange viewings and referencing, and generally keep things moving without me having to chase.
I particularly appreciate their willingness to deal with practical issues and find solutions, rather than simply passing problems back to the landlord. As someone who is not always in Liverpool, having a management team that communicates clearly and takes ownership is extremely important to me.
The whole team has been helpful and professional, and I feel that they genuinely understand the importance of looking after the landlord’s interests as well as providing a good service to tenants, especially when the landlord is leiving overseas.
So far, I am very happy with Portus Lets and the service they provide. I look forward to continuing to work with the team as my property portfolio grows.
Bailey Roberts
Aug 24, 2026
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Truly great experience overall, extremely helpful in every manner from viewing to the final documents, they were very forgiving as well as its my first time moving out and got lost in the process very often, extremely great in all manners and am happy to be a tenant of theirs over any other.
Josane Sujith
Aug 21, 2026
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The process was smooth and Tom helped me out a great deal to move in
Egbobawaye Cyril
Jul 27, 2026
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Excellent property to live in. The accomodation provides cleaners who comes in to clean the property. Overall good place to live in.
Fantastic place. A score of 10/10.
Fantastic place. A score of 10/10.
Francis Githinji
Jul 26, 2026
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I have had one the best experience at portus let's despite the initial glitch, when I was moving in, everything else has been fantastic. Miss Ana has been very kind and responsive to my inquiries and any maintenance requested were attended to. The rooms mates were also very kind and social, and feel through Portus let's made new friendships and memories that I will cherish.
Jasmin N.
Jun 24, 2026
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Really happy in my new home. The communication whilst going through referencing was really good
Pranjal Kumar Srivastava
May 30, 2026
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Very well maintained property with spacious rooms. Easy connectivity to city centre.
Melissa Smith
Apr 26, 2026
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tom is a very lovely property manager, very helpful and gets things done as soon as mentioned, nice guy overall and very communicative throughout my whole experience
Funso Waters
Apr 10, 2026
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I’ve had the best experience as a tenant of one of the properties managed by Portus Lets. The professionalism and attention to details wowed me. While the background check seemed rigorous, it was thorough. I’d rather that than a shabby property management. I’m quite new here but my experience so far especially before moving in has been great, I hope it continues. Ana is a gem and she made my experience 10 times better.
Erin O'Farrell
Mar 06, 2026
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I recently moved into a property in the Liverpool area through Portus Let and had a great experience. Ana made everything very smooth and straightforward and was extremely helpful. She kept us updated at every stage and has continued to be responsive and supportive since moving in.
A really positive experience and great service!
A really positive experience and great service!
A. N.
May 14, 2025
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I’ve rented with Portus for 4 years now in two different places and they’ve always been fab, especially Nathan. Speedy, reliable and would definitely recommend.
Andrew Nabil
May 10, 2025
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My experience was nice. The room I rented was typically as shown in the ad. They also sent me email explaining the tenancy procedure, and everything was professional. I believe that just need to be more swift in terms of replying to emails and picking up the calls.
Ikenna Amaechi
Oct 06, 2024
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I really loved my experience staying at my apartment. Issues were fixed promptly and a clear communication from the agent was helpful in keeping me informed about any repairs whatsoever. I will gladly recommend portus lets to anyone!
Peter Cartwright
Jul 12, 2024
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Portul let's took over when I was mid term on my lease, and what a change it was, they sorted out the problems the previous letting agency ignored and brought cleaners in, to sort out the shared rooms of the house.
I have recently left the property, and I had no problems getting my deposit back and everything was done quickly.
Great service
I have recently left the property, and I had no problems getting my deposit back and everything was done quickly.
Great service
Edward Clifford
Oct 18, 2023
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I've been a landlord in Liverpool for a couple of years now, and I've used three different management companies to handle my HMO properties before discovering Portus Lets. To say that Portus Lets is worlds above the rest is an understatement. Their professionalism, expertise, and attention to detail are unparalleled.
As a HMO managing agent, Portus Lets has been nothing short of exceptional. They have consistently gone above and beyond to ensure that my properties are well-maintained and fully compliant with all regulations. Their communication is excellent, and they always keep me informed about any issues or updates.
I cannot recommend Portus Lets highly enough. If you're looking for a reliable, knowledgeable, and efficient HMO management company in Liverpool, look no further than Portus Lets. They are simply the best
As a HMO managing agent, Portus Lets has been nothing short of exceptional. They have consistently gone above and beyond to ensure that my properties are well-maintained and fully compliant with all regulations. Their communication is excellent, and they always keep me informed about any issues or updates.
I cannot recommend Portus Lets highly enough. If you're looking for a reliable, knowledgeable, and efficient HMO management company in Liverpool, look no further than Portus Lets. They are simply the best
Ryan Durnin
Jun 04, 2023
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Been with Portus for over 1 year and they have been great overall. Reasonable priced rent, good quality facilities and Nathan has been responsive and reactive with any issues.
Darren Green
May 13, 2023
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I've used Nathan and Portus Lets since 2021 for my HMO after they took the property on from a more established agent that was completely negligent.
As a remote investor, I needed an agent that was able to be my eyes and ears at the property and to look after my property and my tenants.
I have multiple agents up in Scotland and yet Portus Lets are hands down the best we have.
They give timely and frequent communication, and get ahead of any potential issues.
Couldn't recommend any more!!!!
As a remote investor, I needed an agent that was able to be my eyes and ears at the property and to look after my property and my tenants.
I have multiple agents up in Scotland and yet Portus Lets are hands down the best we have.
They give timely and frequent communication, and get ahead of any potential issues.
Couldn't recommend any more!!!!