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Business Details
50+ Years
experience
Your Trusted Estate Agent in Loughborough
Established in 1919, Freckeltons is a family-run estate agency rooted in Loughborough, combining traditional values with modern technology to deliver exceptional property services. Our expertise spans residential and commercial sales, lettings, and property management, supported by a dedicated team with decades of collective experience. We prioritise client satisfaction through free valuations, transparent communication, and adherence to professional standards, ensuring a seamless experience from initial consultation to transaction completion.

As members of The Property Ombudsman, National Association of Estate Agents, and Propertymark, we uphold industry best practices while maintaining our position as a trusted local authority in property services.
Services
Residential Sales Residential Lettings Commercial Sales Commercial Lettings Block Management Professional Services Free Valuations
Details
  • Year established: 1919
Highlights and features
  • We have over 100 years of experience in property services since 1919.
  • Our family-run business combines traditional values with modern technology.
  • We offer free, no-obligation property valuations.
  • Our team provides expert support for residential and commercial property needs.
  • We are members of leading industry bodies ensuring professional standards.
Associations and certifications
  • The Property Ombudsman
  • National Association of Estate Agents
  • The Tenancy Deposit Scheme
  • Propertymark
Services
Residential Sales
Our experienced residential sales team facilitates smooth property transactions from valuation to completion. We leverage local market knowledge and professional networks to connect buyers and sellers efficiently. Clients benefit from tailored marketing strategies and transparent guidance throughout the sales process.
Residential Lettings
We offer fully managed residential lettings services for landlords, including tenant sourcing, property management, and compliance support. Our approach ensures rental properties are maintained to high standards while maximising returns for property owners.
Commercial Lettings
Specialising in commercial property rentals for shops, offices, factories, and warehouses. Our team provides market analysis, lease negotiations, and ongoing management to meet business tenants' evolving needs and landlords' investment goals.
Block Management
Professional block management services ensure residential complexes are maintained to the highest standards. We coordinate maintenance, handle tenant communications, and implement cost-effective solutions for property owners' associations.
Professional Services
We provide accurate property valuations and advisory services for residential and commercial properties. Our expertise includes market analysis, pricing strategies, and tailored recommendations to support informed property decisions.
People
Michael Massey
Director
With extensive industry experience, Michael oversees strategic operations and client relations. He ensures Freckeltons maintains its reputation for professional service while adapting to modern property market demands.
Sarah Massey
Director
Sarah contributes leadership expertise in property transactions and business development. Her focus on client satisfaction reinforces Freckeltons' commitment to delivering exceptional estate agency services.
Shannon Bassett
Property Manager
Shannon manages residential lettings operations, ensuring landlords receive comprehensive support. Her attention to detail and tenant relations expertise contribute to successful property management outcomes.
Camilla Favini
Office Manager
Camilla coordinates office operations and client communications. Her organisational skills ensure efficient service delivery across Freckeltons' property management and sales functions.
Cris Genco
Trainee Property Manager
Cris supports property management activities while developing expertise in residential and commercial lettings. His proactive approach enhances Freckeltons' capacity to deliver quality client service.
Questions
What services does Freckeltons offer?
We provide residential and commercial sales, lettings, block management, and property valuations. Our services cater to both individual and business clients across Leicestershire.
How long has Freckeltons been in business?
Established in 1919, we are a family-run estate agency with over 100 years of experience serving Loughborough and surrounding areas.
Which areas do you cover?
We operate in Loughborough and nearby towns including Barrow Upon Soar, Coalville, Shepshed, and Wymeswold for residential and commercial property services.
Do you offer free property valuations?
Yes, we provide free, no-obligation valuations to help property owners understand their asset's current market value.
Are you part of professional property organisations?
We are members of The Property Ombudsman, National Association of Estate Agents, and Propertymark, ensuring adherence to industry standards.
Reviews (7)
Lynn Allured
May 04, 2022 Report
My daughter was high on the list for a property, they never told her that viewings had started, when she rang she was told that it had been given to someone else and they would get someone to ring her Friday but there was no point as it had already been taken, they told her when she applied she would be one of the first to be informed yet she heard nothing, there was no board outside to inform.othets of the property just seems unfair that they never told her, she and her partner both work and have a baby so would have been perfect but now they have to stay in a property they do not want to be In, they have only been at there house as they were waiting for the above property to come available! I thin k thisco.pany need to sort out priority andbemore on the ball with clients!
Ray Baldey
Dec 23, 2021 Report
Update: Dec 2021 After 2 years of renting with Freckletons I have no complaints. Super friendly staff and no hesitation to recommend their services. A really good experience. Great team and very customer focused. Everything raised has been dealt with in a friendly, efficient and quick responsive manner.
Lesley Johnson
Nov 27, 2021 Report
Critical: Professionalism Not good estate agent practice, do not give buyers a chance to counter offer. Left in the dark after submitting a genuine offer. Unprofessional.
Leonardo Camelo
Jun 01, 2021 Report
As a tenant, could not be happier with their service! From day one they showed themselves to be thorough and transparent in the information provided about the property. During my tenancy, they again proved themselves responsive and trustworthy whenever attention was needed. This attitude was carried through to the end of the tenancy, when the process of leaving the property had no unpleasant surprises. Highly recommended as an agent to use in Loughborough!
Nick Atkins
Jun 01, 2021 Report
Sold my house with them and it went great! Sold quickly within a week and the team dealt with all the enquiries and paperwork quickly and efficiently. Nice and friendly, professional service.
Katherine Stevenson-Wheeler
May 11, 2021 Report
Michael and the team at Freckeltons have always provided great service and advice where our rentals are concerned. Michael assisted us with getting our first rental on the market, successfully let and managed. He has since given us help with purchasing another property, renovating it with combined profit and letting in mind. Would highly recommend.
Tony Bennett
Mar 11, 2021 Report
I have dealt with Freckeltons for many years in all aspects of property, purchase, sale and renting out. In all dealings with them I have all ways been more than pleased with the service offered. They have all ways found me good tenants.