Business Details
12 Years
experience
Emergency
services
Trusted Property Inventory Services in Taunton & London
Trust Inventory has been delivering high-quality property inventory services since 2014, specialising in streamlining processes for landlords, letting agents, and tenants. Our team of trained professionals, affiliated with APIP and AIIC, utilises advanced technology to provide rapid, accurate reports within three hours of inspections. Operating across the South West of England and London, we offer comprehensive solutions including inventory creation, check-in/check-out procedures, mid-term inspections, and digital documentation management. Our commitment to impartiality, combined with cloud-based archiving and instant report distribution, ensures transparency and efficiency. With over 15 years of collective experience, we prioritise client satisfaction through tailored support, competitive pricing, and a proven track record of resolving disputes through detailed evidence-based reporting.
Services
Inventory Reports
Check-In Services
Mid-Term Inspections
Check-Out Reports
Commercial Inventory
Student Property Inventory
Hotel Inventory
Digital Signatures
Details
- Year established: 2014
- Licensed
- Insured
Highlights and features
- 15 years of experience in property inventory management
- 3-hour report turnaround with instant multi-party distribution
- Cloud-based archive facility for seamless document access
- Trained professionals covering the South West and London
- Impartial, detailed reports to prevent deposit disputes
Associations and certifications
- APIP
- AIIC
Payment methods
- Cash
- Debit cards
- Credit cards
What people say
Completed quickly
High standard
Professional service
Seamless process
Impartial reports
Services
Inventory Reports
Our inventory reports document property conditions with detailed descriptions and high-quality photographs. Conducted before tenancy starts, these reports protect landlords and tenants by recording existing wear and damage. Reports are delivered within three hours via email to all parties, ensuring transparency and reducing deposit disputes through impartial evidence.
Check-In Services
We facilitate seamless tenant move-ins by combining inventory creation with key handover and condition checks. Our clerks meet tenants to test alarms, record meter readings, and obtain digital signatures. This process ensures accurate documentation of property condition at occupancy start, with reports distributed instantly to landlords, agents, and tenants.
Mid-Term Inspections
Mid-term inspections monitor property condition during tenancies. Our clerks identify maintenance issues, unauthorised pets, or subletting while ensuring compliance with agreements. Conducted with minimal disruption, these checks provide landlords assurance their investment remains protected, with findings documented and shared promptly.
Check-Out Reports
Check-out reports compare property condition against initial inventories to assess damage beyond fair wear and tear. We document changes, enabling landlords to justify deposit deductions for repairs. Reports include photographic evidence and digital signatures, streamlining deposit resolution while maintaining impartiality for both parties.
Commercial Inventory
Specialised inventories for commercial properties document fixtures, fittings, and equipment conditions. These reports protect landlords and tenants in retail, office, and industrial leases by establishing clear condition baselines. Digital reports with itemised listings ensure compliance with lease terms and simplify dispute resolution at tenancy end.
People
Sebastian Tiplea
Operations Director
With expertise in technology-driven business development, Sebastian leads Trust Inventory's operations. He ensures rapid report delivery and client satisfaction through innovative digital solutions and a growing team of trained clerks.
Cornelia Tiplea
Managing Director
Cornelia brings extensive property market experience, previously involved in retail development projects. She oversees strategic growth and maintains high service standards across all inventory operations.
Elouisa Warren
National Sales
With a decade in the lettings sector, Ellie specialises in inventory services. Her attention to detail ensures accurate, compliant reports that meet industry standards for residential and commercial properties.
Laura Batrinu
Social Media and Marketing
Laura leverages her business management background to enhance Trust Inventory's digital presence. She drives client engagement through targeted marketing strategies and social media campaigns.
Ben Shaw
Sales Manager
Ben combines six years of estate agency experience with property investment expertise. He focuses on expanding Trust Inventory's client base through tailored solutions for landlords and agents.
Questions
What areas do you cover?
We cover all areas of the South West of England and London, with inventory clerks available for rapid response across these regions.
How quickly are reports delivered?
All inventory reports are completed and emailed within three hours of the inspection, with instant distribution to landlords, agents, and tenants.
Can tenants add comments to reports?
Yes, tenants can digitally sign reports, upload photographs, and add comments online, ensuring all parties have access to the same verified document.
Do you offer discounts for large portfolios?
Yes, we provide significant discounts for letting agents and landlords with multiple properties, helping clients save up to £200 monthly per office.
Are your clerks qualified?
Our inventory clerks are trained to the highest standards by APIP and AIIC, ensuring impartial, detailed reports that comply with industry regulations.
What happens if a tenant disputes deposit deductions?
Our detailed photographic evidence and condition comparisons provide clear documentation to resolve disputes, often preventing arbitration through conclusive reporting.
Videos
Reviews (20)
Eleanor Carroll
Jun 07, 2022
Report
Always really friendly and helpful. They understand that in our business, sometimes things happen last minute, and require flexibility. They are always happy to help if they possibly can
Amy Dodd
May 23, 2022
Report
Ellie and Sebastian who I've dealt with at Trust Inventories are absolutely great. Their customer service standards are fantastic, and they are really personable so you feel assured always of both care and professionalism. Highly recommend.
Phebe Young
May 16, 2022
Report
I have used Trust Inventory's services and Sebastian Tiplea in particular for a few years as a letting agent and have never been let down by them. They have always been quick to respond and have fit us in last minute on many occasions. I have always found them to be very efficient and offer a fully comprehensive report that our landlords and tenants have always been satisfied with. I would highly recommend this company to anyone looking for a friendly and professional inventory service.
Andie Spragg
Sep 15, 2021
Report
Amended: Great experience, speedy response, efficient booking system, I really appreciated being able to comment electronically, although the responses were classed as by 'anonymous' and not by the landlord and tenant. I got a bit confused with all the different names of the companies/websites (Trust Inventory and Inventory Base) but the service was good. I think the only thing that wasn't covered properly was the garden, but probably my fault for not asking for this. (Amendment in response to comments from Trust Inventory, you were made aware that the garden was included).
Since reviewing tenant feedback, whilst there was some confusion over which was the correct meter, once agreed, I expected the correct meter readings to be given in the report but the readings and photos do not correlate and are incorrect on the report). Whilst these are easy mistakes to make, this is the reason for 4 stars. Otherwise, I would recommend this company.
Since reviewing tenant feedback, whilst there was some confusion over which was the correct meter, once agreed, I expected the correct meter readings to be given in the report but the readings and photos do not correlate and are incorrect on the report). Whilst these are easy mistakes to make, this is the reason for 4 stars. Otherwise, I would recommend this company.
Properteekay
Aug 09, 2021
Report
Been using Trust Inventory for years now and the service is always 1st class - from the swift booking of appointments to the timely and comprehensive conduct of the inventory and the electronic delivery and signing of the reports. I recommend Sebastian and his team and I'm happy to continue to use their services.
Levi & The Bean
May 02, 2021
Report
We have used Trust Inventory for many years and are very happy with the inventories provided from Sebastian and the team. There are many great qualities about the company from the detail of the inventories created to the speed and efficiency they are carried out in. Many thanks from us at Gibbins Richards Lettings
Bhim
Apr 05, 2021
Report
Trust Inventory Ltd carried out Check out service on my property couple of days ago upon my tenant's get evicted. Sami Hamid was appointed to carry out Inventory check out service. I am so grateful for his passion, dedication, and professionalism. He left no stone unturned while carrying out check out despite the property is been absolutely been tarnished. I've hired a clerk before for check in and out service but Sami is truly the best out there in business.
Thank you so much! I can't tell you how much I appreciate the amazing work he carried out with precision attention to the details, and subsequently generating the top notch report for the Check-out service he has carried out. Looking forward for him to carry out Inventory Check in service in due course.
Thank you so much! I can't tell you how much I appreciate the amazing work he carried out with precision attention to the details, and subsequently generating the top notch report for the Check-out service he has carried out. Looking forward for him to carry out Inventory Check in service in due course.
A. C.
Feb 13, 2021
Report
I recently purchased a check in and inventory with 'Trust Inventory'. The communication I received from Sebastian was clear and thorough and he was very happy to help with all of my questions. Being a landlord living overseas it can be difficult to organise things like this but Sebastian and his team made it very straightforward. I also like the online system where the tenants and the landlord can check the report and add comments after the initial inventory is done - this is a feature that I haven't seen with other companies that I have used in the past. Thanks for all your help!
Tracey Chedzoy
Jan 19, 2021
Report
I'm very impressed by Sebastian's high quality and efficient inventory service. His report is so detailed and fair, and the turnaround was super quick! I would wholeheartedly recommend him to any landlord looking for a well priced, professional inventory service.
Natalia Szuminska
Dec 19, 2020
Report
On behalf of Lettingaproperty.com - We have used Trust Inventories on many occasions and the service our Landlords receive is first class. Sebastian and his team are great very efficient and always very accommodating to our requirements, even at short notice. Thank you for all your excellent service.
Saikala Sultanova
Dec 11, 2020
Report
This is company is very professional, accommodating and cost effective. Excellent service!! Thank you
Clare Walker
Aug 04, 2020
Report
Sebastian was professional, arrived on time and we were very happy with the inventory and check in. Would definitely recommend.
Hannah K.
Aug 01, 2020
Report
Great Service! Sebastian was able to fit us in when another company let us down. The inventory was thorough and completed quickly. The ability to sign digitally is brilliant and saves money on printing and postage - and means tenants actually have to provide a response in a reasonable timeframe. Thanks!!
Jaikrit B.
Jul 08, 2020
Report
Sebastian is fantastic, easy to communicate and very prompt. As a Landlord, has made all my rental properties a stress free experience. Highly recommended!!!
Sophie Manasseh
Sebastian did a very good and thorough job. He also went out of his way to collect the keys for the inventory as we werent around. As well as agreeing to carry out the inventory on a Sunday. I wouldnt hesitate to recommend Sebastian again. Thank you!
Andy Howat
I have used Trust Inventory Services on many occasions and I cannot fault Sebastian for his professionalism and his flexibility for helping me insure that I have a full inventory in time for when one of my tenants move into a property.
Karl Manning
Very efficient communication. Appointment for our property inventory organised easily and a thorough, high quality job carried out meeting our needs. Many thanks.
Kelly Oliver
Where to start with Sebastian and his team! They are first class! Extremely responsive, reactive and excellent reports that are issued quickly! We would not hesitate to recommend him - what a brilliant service!
Greg Turner
I would highly recommend Trust Inventory. My tenants informed me on Friday afternoon that they needed to move in on Monday. After ringing 3 different inventory companies and getting told they would need at least one weeks notice, I called Trust Inventory and spoke to Sebastian and the following day (Saturday) I met him at the property. I then had a highly detailed, professional report with clear pictures emailed to me an hour after the inspection had finished. Sebastian is a lovely person and great at his job and I look forward to using Trust Inventory in the future for all my rental properties.
Dan Li-Dunford
Sebastian is a highly respected professional in Inventory management. I gave him such a short notice about what we needed to be done. From my phone call till he got the job done on site and issued the report, it was within 24 hours. I appreciated so much that he had to travel far but reached our property on time and did the job with good quality as we expected, and more importantly, just before our tenant moved in. I highly recommend him to other people who have the same needs in Inventory Management as Sebastian is a reliable and trust-worthy professional.