Business Details
16 Years
experience
Emergency
services
Trusted Real Estate Agents in Swansea
Established in 2010, Swansea Property Agents is an independent sales and lettings agency dedicated to delivering expert, professional service to all clients. Our team comprises experienced professionals with extensive property backgrounds, including roles as landlords and property developers. We specialise in residential and commercial property sales, lettings, and management, with a particular focus on student accommodation in Swansea. Our commitment to quality is reinforced through memberships with The Property Ombudsman and Client Money Protect, alongside professional indemnity insurance. We prioritise transparency, client satisfaction, and tailored solutions to meet the diverse needs of landlords and tenants. Our local expertise ensures we understand the unique demands of the Swansea property market, enabling us to provide informed guidance and efficient service. With a wealth of industry experience, we combine practical knowledge with a client-centric approach to deliver reliable, trustworthy support across all property transactions.
Services
Property Lettings
Sales
Student Property Management
Investment Properties
Commercial Properties
Served areas
- Swansea
Details
- Year established: 2010
Highlights and features
- We have over 12 years of experience in the Swansea property market.
- Our team comprises landlords and property developers with industry expertise.
- We are members of The Property Ombudsman for dispute resolution.
- We offer 24/7 emergency maintenance support for tenants.
- Specialist student property services tailored to Swansea's academic community.
Associations and certifications
- Rent Smart Wales
- The Property Ombudsman
- Client Money Protect
- Professional Indemnity Insurance
Services
Property Lettings
We manage residential and commercial property lettings with comprehensive tenant vetting and contract administration. Our local expertise ensures competitive rental pricing and swift tenant placement. Services include inventory management, deposit protection, and compliance with Welsh housing regulations.
Sales
Our sales team specialises in residential and commercial property transactions. We offer valuation services, marketing strategies, and legal compliance support. With a focus on Swansea's market dynamics, we ensure transparent, efficient sales processes for vendors and buyers.
Student Property Management
Tailored management for student accommodations, including lease agreements, maintenance, and compliance with university area regulations. We provide dedicated support for landlords and tenants in Swansea's academic districts, ensuring hassle-free tenancies.
Investment Properties
We advise on investment opportunities in Swansea's property market, offering portfolio management and yield optimisation. Services include market analysis, acquisition support, and long-term asset management for residential and commercial investments.
Commercial Properties
Specialist commercial property services covering sales, leases, and management. We cater to businesses and investors with premises in Swansea, providing market insights, negotiation support, and compliance guidance for retail, office, and industrial spaces.
Questions
What services do Swansea Property Agents offer?
We provide property sales, lettings, and management services for residential and commercial properties, including student accommodations and investment properties.
Are there emergency maintenance options for tenants?
Yes, we offer out-of-hours emergency maintenance support for urgent issues like gas leaks or power failures.
What fees apply to landlords?
Fees include tenant setup charges, monthly management fees, and additional services like tenancy renewals or administrative tasks.
How are tenant fees regulated?
We comply with the Renting Homes (Fees Etc.) (Wales) Act 2019, prohibiting non-permitted charges like check-in/check-out fees.
What accreditations do you hold?
We are members of The Property Ombudsman and Client Money Protect, with professional indemnity insurance and Rent Smart Wales licensing.
Reviews (8)
Hollie Phillips
May 26, 2022
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I've been renting from Swansea Property Agents for about 5 years, from student to young professional. I can honestly say, I am sad to be moving on from them. What a lovely group of people, especially Hayley Williams. They been massively helpful and supportive throughout both my tenancies, and especially during Covid. I will always recommend this agency. Thank you so much.
Shinhay
Apr 23, 2022
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Best letting agents I have used. Super helpful, understanding and kind. I had to move property during my rent for personal reasons and they made the process stress free and offered me support during this time. I can't thank them enough and recommend them to anyone. Lovely people and a great company.
Neil Rogers
Mar 01, 2021
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As a landlord and having used other property management agents locally before, I have found Swansea Property Agents to be the best, for many reasons. They are extremely honest, dedicated and hard working. They have a lot of business and accordingly are very busy, but always find time to answer queries. The staff there are polite, courteous, and responsive. The role of management agents isnt an easy one, and it is clear they often find themselves as a 'go between' between landlord and tenant, sometimes in difficult circumstances, but Hayley, the office manager is very professional and extremely diplomatic in the methods she handles difficult situations, and is always fair, to both tenant and landlord, and above all else, she is honest and will 'say it as it is'.
She is fully conversant with lettings Law which is a huge bonus. All the staff do their best to accommodate both tenant and landlord, and in a very professional manner. I have had my multiple properties with them for a few years now, and I can relax, knowing my properties are in good hands, and the tenants are looked after.
She is fully conversant with lettings Law which is a huge bonus. All the staff do their best to accommodate both tenant and landlord, and in a very professional manner. I have had my multiple properties with them for a few years now, and I can relax, knowing my properties are in good hands, and the tenants are looked after.
John Maughan
Dec 20, 2020
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As a landlord and having used other lettings agents, I am very impressed with the Service provided by Swansea Property Agents. They only have a small team, but for me that means that they value there clients more. Have helped us with refurbishment as well as managing our properties and even during Covid restrictions have provided a great service. Would recommend.
Amirreza Ramezani
Oct 25, 2020
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I saw one of this agency propertys yesterday in person, I liked the flat and I asked the agent to proceed the process to rent the property. Than, the agent said that he is going to send me forms to be filled and send them back to them. They never sent me any forms and after 30 min they called me saying that the property has been taken. I drove from far away to come and have a look at the property.
You have ruined my day. I can not allow you would take such action to others. People value their time. So who ever read this know that, this agency doesnt care. This lack of service could happen again at any stage of working with this agency
You have ruined my day. I can not allow you would take such action to others. People value their time. So who ever read this know that, this agency doesnt care. This lack of service could happen again at any stage of working with this agency
Ezreal X.
Feb 22, 2019
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Student at Swansea University here. This is the worst agency I've let with. Wouldn't recommend it to anyone. The staff may seem friendly before you let with them but then they are rude. Got a maintenance problem? Well too bad- it'll never be fixed. Got an issue? Gotta live with it. Wifi problems? I complained over 10 times via email and personally talking to them. They never resolved it. I ended up getting mobile data.
They sometimes visit properties with no previous notice even though the contract says that they have to give a 24 hours notice. They'll definitely try to charge you once you leave the property. High agency fee which you have to pay before moving in.
They sometimes visit properties with no previous notice even though the contract says that they have to give a 24 hours notice. They'll definitely try to charge you once you leave the property. High agency fee which you have to pay before moving in.
Lesley
Dec 02, 2018
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5 stars I honestly can't rate this company highly enough! Andy, Hayley and the staff have always been very informative, trustworthy and helpful from day 1. We've only ever had a couple of minor problems in the house over the last two years, but a quick phone call to the office and everything is generally resolved very quickly (normally with Andy assessing the situation first). Just last Friday there was a problem with one of the radiators and on the very same day that the call was made, Andy visited the house and resolved the problem so that there was heating available over the weekend.
Quality service! We also had a blockage with the new shower that was fitted last year, but we needn't have worried, it was sorted within 24 hours. SPA are extremely approachable and very thorough. I have no complaints, but I'm sure if I did, a call to the office would be all that was needed. Keep up the great service SPA
Quality service! We also had a blockage with the new shower that was fitted last year, but we needn't have worried, it was sorted within 24 hours. SPA are extremely approachable and very thorough. I have no complaints, but I'm sure if I did, a call to the office would be all that was needed. Keep up the great service SPA
Nicky Saunter
Swansea Property Agents has provided an excellent service and dealing with Andy the director, has honestly been a pleasure. Andy kept me informed of everything, as and when it was happening which was so important. Andy also provided a professional and personal service that went above and beyond anything I could have hoped or asked for. He has proven himself to be reliable, honest, open and flexible and totally dependable. I am so impressed with his new approach to being an Estate Agent, that I would like to highly recommend Swansea Property Agents. You will not be disappointed!