Business Details
Trusted Estate Agents in London
Established as a progressive and forward-thinking estate agency network in East London, First Contact Property Services delivers comprehensive property solutions including sales, lettings, and property management. Our independent, privately-owned business combines market-leading IT systems with award-winning marketing strategies to serve clients across London. With a focus on professionalism and client satisfaction, we offer tailored services for landlords, vendors, and tenants while maintaining strict adherence to ethical practices and regulatory standards. Our team of qualified professionals provides expert advice on property presentation, marketing, and statutory requirements, ensuring a seamless experience for buyers, sellers, and renters alike. We differentiate ourselves through transparent communication, commitment to timely service delivery, and a unique approach that prioritises client needs over transactional metrics.
Services
Sales
Lettings
Property Management
Landlord Services
Valuation
Highlights and features
- We provide honest market appraisals with evidence-based valuations
- Our qualified team adheres to professional codes of ethics and practice
- We offer free advertising on property portals for all listings
- We guarantee weekly progress reports during property transactions
- We maintain strict data protection and professional conduct standards
Associations and certifications
- CMP Membership Certificate
- PRS Membership Certificate
What people say
Professional service
Local market expertise
Timely communication
Transparent processes
Competent staff
Services
Property Sales
We provide comprehensive property sales services including market appraisals, professional photography, and targeted marketing. Our team handles viewings, negotiations, and transaction management while ensuring compliance with all legal requirements. Clients benefit from our extensive buyer database and weekly progress reporting.
Property Lettings
Our lettings service includes property valuation, tenant vetting, and contract management. We conduct affordability checks, reference verifications, and handle key handovers. Landlords receive regular rental statements and benefit from our three-month property inspections to maintain property condition.
Property Management
We offer full property management including rent collection, maintenance coordination, and tenant communication. Our service includes quarterly inspections, statutory compliance checks, and emergency repair arrangements. Overseas landlords receive dedicated support for property oversight and regulatory compliance.
Questions
What areas do you cover?
We operate across East London including Barking, Ilford, Dagenham, Forest Gate, and Seven Kings.
Do you offer free valuations?
Yes, we provide free property valuations with no obligation for both sales and rental properties.
What services do you offer landlords?
We offer tenant vetting, property management, rent collection, and compliance services including EPC and gas safety certificates.
How do you market properties?
Properties receive free portal advertising, professional photography, and targeted marketing to registered buyers.
Reviews (7)
Grace Jacobs
Feb 09, 2022
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Thank you so much to Mijanur for always doing a fantastic Job. He is very efficient, very professional with good common sense. Thanks to First Contact for such great staff.
Pardis Hafeez
Sep 14, 2020
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We got our contarct via them. They are very profissional and friendly. I recommend thier services to all who need to rent a place. Mohammad Hanif was one of the best property dealer I came across with in UK.
Khadija Fredericks
Aug 26, 2020
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I have been a tenant for over 3 years and never had any issues with first contact property services, all my issues are resolved within a reasonable time frame they are always there to help. friendly staff good communication very happy they are my agency. thank you!
Mouctar Diallo
Jun 09, 2020
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First Contact Property is highly unprofessional. They will neglet any Health and Safety issues during your tenancy putting your life at risk. They have a poor lack of response via the telephone or email in dealing with enquiries effectively and very rude. They will also not repay your deposit in full after your tenancy ends and will look for any dubious reasons to extort you with no justification. They do not follow the law and use dodgy ways to cover there tracks. Avoid, Avoid, Avoid at all costs.
Hk
Jun 03, 2019
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Came into their office for an enquiry about a property, very helpful and highly experienced staff, who assisted me throughout the process. Definitely recommend.
Rabia Nasir
Jan 06, 2019
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They have been managing my properties for several years now, the service has been of top quality, whenever I put in a request the helpful staff are quick to respond. I highly recommend First Contact as there service lives up to what they describe it to be.
Shahab Khan
Oct 28, 2017
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A friendly and experienced company having extensive knowledge of the property market. I highly recommended their excellent service!