Business Details
23 Years
experience
Award-Winning Estate Agents in Chippenham
Established in 2003, Michael Antony has built a reputation as a trusted family-run estate agency in Chippenham. Our approach combines traditional values with cutting-edge technology to deliver exceptional service for landlords and tenants. We pride ourselves on local market expertise, having facilitated property transactions across Southern Wiltshire for over two decades. Our award-winning team (British Property Awards 2020-2023) utilises state-of-the-art software and extensive marketing networks to ensure optimal property exposure. From professional photography to comprehensive property portals, we provide tailored solutions that maximise rental income and streamline the letting process. Our commitment to client satisfaction is evidenced by our membership of The Property Ombudsman Redress Scheme and numerous client testimonials praising our personal approach. We maintain transparent communication throughout transactions while offering competitive pricing structures for multiple property rentals. Our community involvement through charity initiatives further demonstrates our dedication to local stakeholders.
Services
Property Sales
Property Lettings
Valuation Services
Tenant Find
Fully Managed Lettings
Landlord Insurance
Mortgage Advice
Served areas
- Swindon
Details
- Year established: 2003
Highlights and features
- Award-winning service since 2003 with local market expertise
- Extensive online marketing across major property portals
- Professional photography and virtual property presentations
- Transparent communication with SMS/email progress updates
- Competitive pricing with discounts for multiple property rentals
Associations and certifications
- The Property Ombudsman Redress Scheme
- British Property Awards
What people say
Outstanding customer service
Personal touch appreciated
Excellent photographs
Stress-free process
Prompt communication
Services
Property Lettings
Our lettings service specialises in maximising rental income while securing reliable tenants. We provide accurate valuations, regulatory compliance, and comprehensive tenant referencing. Our three service levels - Fully Managed, Rent Collection, and Tenant Find - offer flexible options for landlords. The service includes property marketing through major portals, professional photography, and QR-coded agency boards for instant property access.
Property Sales
We offer expert property sales services with accurate valuations and proven marketing strategies. Our state-of-the-art software matches properties with potential buyers, while professional photography enhances online listings. The service includes detailed property portals with floorplans, location maps, and local school information. We provide regular progress updates through SMS and email communication channels.
Valuation Services
Our valuation service provides accurate property assessments based on comprehensive market analysis. Using comparable transaction data and current market trends, we determine optimal pricing strategies. The service includes detailed property evaluations considering required renovations and market positioning. We offer free, no-obligation valuations with expert advice on property presentation.
Tenant Find
This service focuses on identifying suitable tenants for rental properties. We conduct thorough referencing checks and provide holding deposit management. The process includes property marketing, applicant screening, and offer negotiation. We ensure compliance with all relevant regulations including the Tenant Fees Act 2019 requirements for permitted payments.
Fully Managed Lettings
Our comprehensive management service covers all aspects of property letting. From tenant acquisition to maintenance coordination, we handle day-to-day operations. The service includes rent collection, deposit protection, and regulatory compliance management. We provide regular property inspections and maintain communication between landlords and tenants throughout the tenancy period.
Questions
What areas do you cover?
We primarily operate in Chippenham and surrounding areas of Southern Wiltshire, with extensive local market knowledge since 2003.
What lettings services do you offer?
We provide three service levels: Fully Managed, Rent Collection Service, and Tenant Find only, with competitive pricing options.
Are you members of any redress schemes?
Yes, we are members of The Property Ombudsman Redress Scheme and adhere to their standards for dispute resolution.
How do you market properties?
Properties are advertised on major portals like Rightmove, with professional photography, virtual tours, and QR-coded agency boards for instant access.
What fees do you charge tenants?
We comply with the Tenant Fees Act 2019, charging only permitted payments including holding deposits and security deposits within legal limits.
Reviews (14)
Samantha Mayo
May 15, 2022
Report
Absolutely fab! Helped me find rented accommodation and it was super easy having them manage the property, always happy to help with any problems or queries I came across!
Victoria Holbrook
Jun 23, 2021
Report
First class service from Michael Antony for the last few years managing both the letting and then sale of my property. I never had to worry about a thing as the team at Michael Antony always had it covered. Responsive, friendly and professional. Highly recommended!
Chinwag
Jun 04, 2021
Report
Critical: Quality I would exercise extreme caution when using Michael Anthony; poor communication and poor service costing me money, stress as a Landlord.
Lindsay Monnery
May 18, 2021
Report
They were always friendly and polite on the phone and in person, they listened to our requests and needs. When we found a property we loved and wanted to sell ours quickly they advised us and helped us come up with a plan to sell our property within a few days so we would purchase our next home. Thanks to the team!
Michele Firth
Mar 18, 2021
Report
We sold our house in November and selected the solicitors recommended by the team, We were happy to use them as we had used them in the purchase 15 years previously. The purchaser had to change their solicitor during the purchase and this delayed the process by a few months. The team at Michael Anthony kept us upto date throughout and chased the solicitors of the purchaser constantly owing to the fact that they were not communicating efficiently with any parties.
We eventually completed last week and I can honestly say had it not been for the hard work and effort put in by Michael Anthony and the recommended solicitor we would still be waiting. Great team of girls from start to finish. They know there stuff and would definitely use them again.
We eventually completed last week and I can honestly say had it not been for the hard work and effort put in by Michael Anthony and the recommended solicitor we would still be waiting. Great team of girls from start to finish. They know there stuff and would definitely use them again.
Pauline Erickson
Mar 14, 2021
Report
Very happy with our experience Times have been busy for eatate agents but every query was dealt with efficiently and pleasantly Thanks to all the girls who were always happy to help
Peter Darby
Dec 12, 2020
Report
Lettings Review: We have recently needed to get our landlord to fix a number of things that have been outstanding for some time. Our interactions with Michelle have been such a pleasant relief; finally somebody who is on our side and can get things to happen! She has arranged visits, chased workman who were late and always had time to listen. I really appreciate the effort she puts in.
Flower Power
Oct 24, 2020
Report
*** You've been warned *** Only interested in how much money they can make out of you. They misrepresented my offer which ment that it cost me more money. They will try to push you into business with a solicitor to get their commission. Staff are in desperate need need of training as their knowledge of the industry is lacking which will leads to a break down in communication - the staff are unaware of simple processes.
Lauren
Jun 10, 2019
Report
Best Estate Agent around by far! We tried 3 others who were very unrealistic with the price. After Paula told us the correct price from the start we wish we hadn't of wasted 6 months with another agent telling us what we wanted to hear. Thanks again for your honesty and amazing service.
David Kay
Mar 02, 2019
Report
We just wanted to thank you and your fantastic team for all the hard work and negotiating skills used on the sale of our property. From the initial contact when you valued the house all the way through to completion your team have been excellent, nothing was too much trouble and everyone was knowledgeable and helpfull making the whole process easier and less stressful. We came to Michael Antony hoping for a more friendly approach with local knowledge of the market and that's is exactly what we got.
I am confident we would not have received such a high level of experience, expertise or service had we gone with any other agent. We were also happy that you were able to secure us a property to let after our sale completed. A pleasure start to finish. I will recommend you to everyone and thank you again for your professional service
I am confident we would not have received such a high level of experience, expertise or service had we gone with any other agent. We were also happy that you were able to secure us a property to let after our sale completed. A pleasure start to finish. I will recommend you to everyone and thank you again for your professional service
Elizabeth Lloyd
Jan 05, 2019
Report
I have just completed my sale through Michael Antony and could not have asked for a more professional and helpful service. My sale was particularly difficult and I do not think that it would have completed without their constant help and updates. Thank you in particular to Sherry and Paula who were lovely to deal with and kept me calm when things got particularly stressful. Will definitely recommend Michael Antony to my family and friends.
Gwen Ward
Dec 19, 2018
Report
Absolutely thrilled with the service we received from Michael Antony. Sold our house in just over 2weeks. Thank you all very much, such lovely people to do business with, couldn't be happier. Would highly recommend them to anyone looking to sell or buy.
Gary Saunders
We were going to sell with Purple bricks... Good job we found these guys instead .. A friendly personal service, where people actually guide you through every stage of the sale process.
Katrina Mastrandrea-Dean
I purchased my house through Michael Antony and have since rented it out through their lettings department for 3 years. I cannot fault the service I have received and would highly recommend them.