Business Details
Trusted Property Management in Chepstow
Kingsmark Properties, established by Tracy Wilcox, brings over three decades of expertise in property sales, lettings, and management across Chepstow and South Monmouthshire. Our approach combines professionalism with a personal touch, ensuring landlords and tenants receive tailored support while adhering to evolving regulations. We offer comprehensive services including property valuation, tenant referencing, maintenance coordination, and compliance management, supported by extensive marketing through online platforms and high-street visibility. Our commitment to transparency and client education ensures all parties remain informed and compliant, fostering trust and long-term partnerships. With flexible service options and a deep understanding of local market dynamics, we prioritise client satisfaction and operational excellence.
Services
Property Management
Tenant Find
Sales
Rental Services
Compliance Checks
Maintenance Coordination
Property Advertising
Tenant Referencing
Rent Collection
Inventory Management
Served areas
- Newport & Chepstow
Highlights and features
- Over 30 years of local property market expertise
- Comprehensive compliance and regulatory support
- Dedicated tenant and landlord advisory services
- Extensive property marketing across digital platforms
- Personalised management with 7-day availability
Associations and certifications
- Property Redress Scheme
- National Trading Standards for Estate Agents
Services
Property Management
Our full property management service handles every aspect of letting, from valuation and tenant referencing to maintenance and rent collection. We ensure compliance with health and safety regulations, conduct regular inspections, and manage tenant check-outs, providing landlords with a stress-free solution backed by 30 years of local expertise.
Tenant Find
We identify qualified tenants through targeted advertising and rigorous referencing. This service includes property valuation, marketing, viewings, and contract preparation, ensuring landlords secure reliable tenants efficiently. Our local market knowledge in Chepstow streamlines the process while maintaining regulatory compliance.
Sales
Specialising in residential sales, we offer valuation, marketing, and transaction support. Our services include property photography, online listings, and liaison with solicitors, ensuring a smooth selling process. With a focus on Chepstow's market dynamics, we maximise property exposure to potential buyers.
Rental Services
We provide end-to-end rental solutions, including property advertising, tenant screening, and contract management. Our services ensure landlords meet legal obligations while tenants receive support in finding suitable accommodation. Regular compliance checks and maintenance coordination safeguard both parties' interests.
Compliance Checks
We ensure properties meet all legal standards, including gas safety, electrical certifications, and energy performance. Our team advises on the Renting Homes Act and other regulations, helping landlords avoid penalties. Regular updates and documentation guarantee ongoing compliance with evolving legislation.
People
Tracy Wilcox
Owner
With over 30 years of experience in Chepstow's property market, Tracy Wilcox founded Kingsmark Properties to deliver professional, compliant, and personable real estate services. Her expertise spans sales, lettings, and regulatory compliance, ensuring clients receive tailored support and market insights.
Questions
What services does Kingsmark Properties offer?
We provide property management, tenant sourcing, sales, rental services, compliance checks, and maintenance coordination for landlords and tenants in Chepstow.
How does the property management fee work?
Our full management service charges 10% monthly of collected rent, covering valuation, tenant referencing, maintenance, and compliance management.
Which areas do you cover?
We operate in Chepstow and surrounding areas of South Monmouthshire, offering local market expertise for property sales and rentals.
How do you ensure regulatory compliance?
We conduct gas safety checks, electrical certifications, and advise on the Renting Homes Act, ensuring landlords meet legal obligations and avoid penalties.
Can tenants find properties outside office hours?
Our online portal allows property searches 24/7, though viewings and administrative support are available during our opening hours (9am-6pm Mon-Fri).
Reviews (8)
Sue M.
Jan 23, 2017
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Tracy has rented 2 of my properties for the past 8 years. Always helpful, professional, deals with any problems with ease and no hassle for us. Rent always paid promptly. Good communication.
Rachel W.
Feb 09, 2016
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Just wanted to say thank you Tracy for looking after my property for the past 7 years and advising me to buy another to let. Best advice i ever had. You have always provided an excellent service, always polite, friendly and professional. I had a few problems with a previous Agent that i wont mention but since you took over it has been an absolute pleasure and stress free experience.
Mark C.
Feb 09, 2016
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1st class service Tracy, professional and caring agent with lots of experience. Tracy has been my Letting Agent for 5 years and has continued to find me excellent Tenants. Always gives excellent advice and update of new regulations. Tracy takes care of everything so i dont ever have to worry.
Nick Mancey
For the past eight years Tracy has looked after our affairs. Her industry knowledge coupled with her first class communication has made renting our property hassle free. Tracy is friendly, reliable and thoroughly professional. I like to think that we are good Landlords, but this is made so much easier with Tracy. We have absolutely no hesitation in recommending Tracy to anyone thinking of looking for a 1st Class Landlord Agent service.
Jennifer Bruce
I couldn't have asked for better service and any little problem I have questions about is dealt with a soon as is possible. Great personal service. Would recommend Kingsmark Properties to everyone.
James Watson
Tracy is always very professional & understanding of your needs as a landlord. She is very efficient, polite & outstanding at her job. Would recommend to anyone.
5 star treatment!
5 star treatment!
Chris Manners
I have worked with Tracey for a number of years and always found her to be helpful.prompt with payments and good with the tenants as she has been able to maintain their confidence to keep her and ultimately myself advised of any issues as they arise. This has not been the case with other agents that I have used. I would recommend her services to both those with experience in Buy to let and especially those just starting to let property as her advice and support has made the path a lot smoother on a number of occasions.
Marsha Andrews
Tracy is an absolute pleasure to deal with. She is not only very professional but kind, courteous & very organised. I would not hesitate in using her every time for my needs as a landlord. Also as I no longer live in the country she deals with all my needs over email & I never have to worry about anything. It is all taken care of ASAP & in a professional manner. She explains everything in ways you can understand when previously purchasing a house to renting & selling it on. Keep up the good work Trace.
5 STARS :-)
5 STARS :-)