Business Details
26 Years
experience
Making Your Property Stand Out
Founded in September 2000 by Darren Greenaway, our estate agency brings nearly three decades of industry expertise to residential property sales, lettings, and management. Our philosophy centres on prioritising client needs and delivering exceptional marketing to achieve optimal property outcomes. We recruit team members with integrity, professionalism, and a strong work ethic, ensuring ongoing training to maintain high service standards. Specialising in West Sussex, Surrey, and Kent, we serve Crawley, East Grinstead, and surrounding areas, offering additional support through mortgage advice, conveyancing, and financial services. As members of The Property Ombudsman, we provide clients with peace of mind and a commitment to ethical practices. Our approach combines personalised service with modern efficiency, ensuring stress-free transactions whether buying, selling, or renting property.
Services
Residential Sales
Property Letting
Property Management
Mortgage Services
Conveyancing
Property Valuation
Landlord Services
Rental Properties
Estate Agency
Financial Services
Served areas
- Crawley, Horley & East Grinstead
Details
- Year established: 2000
- Employees: 15
Highlights and features
- We have over 20 years of experience in residential property services.
- Our team provides excellent communication and a highly professional approach.
- We offer a stress-free process for buying, selling, and renting properties.
- We are members of The Property Ombudsman for added trust and accountability.
- We provide comprehensive services including mortgages and conveyancing.
Associations and certifications
- The Property Ombudsman
Payment methods
- Cash, Checks, Debit cards, Credit cards, Bank transfers
What people say
Supportive nature
Excellent communication
Highly professional
Stress-free process
Absolute superstar
Services
Residential Property Sales
We specialise in residential property sales across West Sussex, Surrey, and Kent. Our expert marketing strategies ensure maximum exposure to achieve the best possible prices. With over 20 years of experience, we provide tailored guidance through every stage of the selling process.
Property Letting
Our property letting service connects landlords with quality tenants efficiently. We manage the entire process from valuation to tenancy agreements, ensuring compliance with current regulations. Regular market analysis helps optimise rental returns for property owners.
Property Management
Comprehensive property management services cover maintenance, tenant relations, and rent collection. We provide proactive solutions to protect property investments while minimising landlord responsibilities. Regular reporting ensures complete transparency for property owners.
Property Valuation
Accurate property valuations combine local market knowledge with current sales data. Our instant online valuation tool provides initial estimates, while in-person assessments offer detailed insights. This service helps clients make informed decisions about buying, selling, or renting.
Conveyancing Services
We facilitate smooth property transactions through professional conveyancing services. Our team coordinates legal documentation, property searches, and contract exchanges. This streamlined process reduces delays and ensures compliance with all regulatory requirements.
People
Darren Greenaway
Founder
With nearly 30 years of estate agency experience, Darren established Greenaway Residential in 2000. He prioritises client needs and ethical practices, fostering a team culture focused on integrity and professional excellence across all property services.
Ross
Sales Consultant
Ross provides exceptional client support during property transactions, demonstrating expertise in international property sales. His attentive service ensures smooth processes for overseas vendors, maintaining clear communication throughout complex selling situations.
Questions
What areas do you cover?
We operate in West Sussex, Surrey, and Kent, serving Crawley, East Grinstead, Horley, Haywards Heath, Burgess Hill, Crowborough, Uckfield, and surrounding areas.
How can I get a property valuation?
Request an instant online valuation through our website or contact our Crawley or East Grinstead offices for a detailed in-person assessment.
What services do you offer?
We provide residential sales, property lettings, management services, mortgage advice, conveyancing, and financial services for property transactions.
Are you a certified agency?
Yes, we are members of The Property Ombudsman, ensuring adherence to strict professional standards and dispute resolution processes.
How do you support overseas clients?
Our team offers tailored communication and logistical support for international property transactions, managing requirements remotely when clients cannot be physically present.
Videos
Reviews (31)
Olie F.
Jun 12, 2022
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Simon, Ross and the team at Greenaway were great when selling our property. They were helpful throughout the sale and were extremely knowledgeable. We were really happy with the service that they offered, the marketing and photos were fantastic and the sale was smooth. We would highly recommend.
Phil Bevan
Jun 07, 2022
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Very quick and easy, really friendly agents would recommend using to anyone and will be using again in the future
Anne-Marie Davies
Apr 19, 2022
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I have just used this company to sell a house I inherited from my late Father and they were very helpful and friendly indeed. My Father's house was sold quickly and they treated a sensitive situation with respect and empathy. I would most certainly recommend them.
Wendy McWilliam
Apr 16, 2022
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EDIT Greenaway have just sold a second property for me and the service was fantastic from start to finish. A****** Greenaway's have just sold a property for us and the service was first rate. We sold for more than the asking price and the sale was completed within two months. Couldn't ask for more and nothing was too much trouble.
Charley Fish
Jan 20, 2022
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Update on my previous review: Since moving in to the property, the level of service decreased dramatically and the property management team have been extremely combative and accusational when we have been trying to resolve issues with the property. We were looked after by Mike Whitehead at the East Grinstead branch of Greenaway Residential, and the entire process from start to finish was exceptional. Mike was extremely responsive, professional and friendly and made the process stress-free. I wouldn't hesitate to recommend them in the future, the service was excellent.
Janice Hodgson
Sep 04, 2021
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Wow! what excellent service from Emma, she went above and beyond to help my family and I secure the perfect rental, she achieved the impossible!
Abi Fleming
Aug 04, 2021
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A very quick and professional service. Emma and the team have been very helpful and has made this whole process very easy and efficient. The service received from Emma has been phenomenal, very friendly and responsive.
Svetlana Velkova
Jul 06, 2021
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I was recently made aware of the electric and gas requirements and cerificates. Tese were arranged, as well as necessary repairs, very efficiently and quickly. I would particularly like to thank Rebekah and Gianni for their help.
Matthew Taylor
Jun 20, 2021
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I recently rented my property through Greenaway and was very impressed with the service from Simon and Rebekah. Everything was handled quickly and professionally, so I'd be happy to recommend them to others.
Amber Rose Arden
Mar 19, 2021
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Absolutely amazing service from Alanah and Emma who helped me find my new home to rent! They were so lovely and the whole process was really quick, thank you so much ladies! The best Lettings team I've ever dealt with.
Emma Rowell
Jan 21, 2021
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Greenaway have been helping us sell on a few properties since the beginning of this year. Throughout this time they have been professional, responsive and extremely easy to deal with, always making sure we are kept up to date. A great local agent :
Elise Davies
May 13, 2020
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We recently moved with Greenaway in East Grinstead and what a fantastic service we received. From having our offer accepted to the date of exchange took around 5 weeks which was record time! Michael in particular impressed us so much. He ensured he responded to our emails and calls quickly and efficiently helping the whole process run smoothly. We highly recommend!
James Robins
Mar 12, 2020
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My partner and I tried selling our property without success through an estate agent in East Grinstead who proclaimed to be the market leader. Then we tried Greenaway Residential who were amazing, we sold within weeks and at a figure close to asking price. The team kept us completely updated throughout the the whole process and when we hit problems sorted them out without any fuss. We would highly recommend them to anyone.
Ben Lovell
Mar 18, 2019
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Darren and his team Michael & Nicola were most helpful and couldn't do enough to find me a tenant. Nothing was to much trouble and they are willing to go beyond their duty. I would definitely recommend them.
Barrie Hammond
Mar 08, 2019
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Simon introduces clients to me who require financial advice to purchase a property. The information I receive from Simon is very relevant and gives me enough details to understand the clients initial requirements.
C. Thomas
Feb 22, 2019
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We had Simon out to value our home. He was polite, friendly and very easy to talk to. We were happy with all the info he provided along with the booklet of the process for when we are ready to move. We will be using Greenaway Residential when we move. Thank you Simon and team.
Aneliese Whittaker
Jun 27, 2018
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Absolutely brilliant service from Greenaway - we got exactly what price we hoped for our house which was more than we was told by other agents to expect. The sale of the house was quick and efficient - and despite other agents in our chain being unprofessional, unreliable and hard to communicate with Greenaway worked hard to ensure the chain did not fall through due to other high street agents inexperience.
And after looking for a new property to buy I can safely say I'll never use an online agent or a high street agents to sell a property. Money very well spent as they worked hard to get their commission which meant we got more money, quicker and less delays and hassle. Greenaway picked up other agents in our chains issues and dealt with everything for all my chains benefit. You really do get what you pay for and I'm glad to have chosen a personal professional agent rather than a big chain.
And after looking for a new property to buy I can safely say I'll never use an online agent or a high street agents to sell a property. Money very well spent as they worked hard to get their commission which meant we got more money, quicker and less delays and hassle. Greenaway picked up other agents in our chains issues and dealt with everything for all my chains benefit. You really do get what you pay for and I'm glad to have chosen a personal professional agent rather than a big chain.
Lucy Adamson
Dec 21, 2017
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Greenaway have been fantastic during the sale of our house. Friendly and helpful and always willing to help in any way they can. I wouldn't hesitate to recommend them to anyone who needs to sell their property. Excellent communication and have kept us up to date every step of the way, their help has been invaluable, particularly in the later stages where their help in chasing the solicitors towards exchanging contracts was a great help.
Edina & Tamas
Nov 08, 2017
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I'd just like to say that Sam and Niky have been absolutly brilliant, they've looked after us so well, always keeping us updated with anything thats going on. I can't thank them enough for how helpfull they've been. The landlords have also been so good, We could always rely on them for any of my needs and would recommend them to anyone that needs a place to live... thank you so much for all of your help, you shall not be forgotten
Stephen
Aug 29, 2016
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This was my first experience of Greenaway Residential, although I have used others elsewhere, and found them to be courteous and very professional. They were very thorough with their communications and I would be happy to recommend them to other landlords.
Nikki C.
Jul 04, 2016
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Would definitely recommend them for lettings. They got me in for a viewing extremely quickly and the paperwork turnaround was impressive. Also very friendly and helpful staff. Couldn't fault them
Carl Schons
Simon and his team have been fantastic from start to end. Always at the end of the phone if I needed any help and advice and also supported me in arranging a solicitor and filling out the paperwork.
Greenaway had my flat online and marketed on the same day, my first viewing two days later and the flat sold within a week.
Polite, friendly and professional team. Highly recommend!!
Greenaway had my flat online and marketed on the same day, my first viewing two days later and the flat sold within a week.
Polite, friendly and professional team. Highly recommend!!
Peter Jacob
Simon and the team have been fantastic to deal with. Provided excellent service for me as a landlord and more recently managed to sell my property to a good quality buyer within three days of it going on the market. I would not hesitate to recommend Greenaway Residential whether you are a landlord, prospective tenant or looking to buy/sell property.
Sara Silva
From the moment you walk in and say you are looking for a house until the moment you move in, everyone is amazingly helpful and very polite! Thank you Simon, Sam and specially Nicola for the help and for always being so kind and efficient. I've had several experiences with other Estate Agencies previously and neither comes close to Greenway Residential, I would definitely recommend to anyone.
Zoe Langman
Ive been using Greenaway for over 7 years as my full service letting Agency. They have done nothing short of an amazing job. I am fully confident of the team, in their tennant searches, and looking after them once they are in there. I am not based anywhere near my property, and know that I can leave them in charge, safe everything will run smoothly. They take their roles very seriously and are incredibly professional.
They work hard to reduce turnaround times, even going so far as to pack up their office, and clean themselves once so the tenants could move in to a clean house, as the cleaner fell ill. I spent a month analysing all the local agencies and comparing them before I chose Greenaway all those years ago. The flat I let out was my home, so I had an emotional attachment to it. I wanted to ensure it was in safe hands. Its been very well looked after and I am 100% sure I made the right decision. They come highly recommended.
They work hard to reduce turnaround times, even going so far as to pack up their office, and clean themselves once so the tenants could move in to a clean house, as the cleaner fell ill. I spent a month analysing all the local agencies and comparing them before I chose Greenaway all those years ago. The flat I let out was my home, so I had an emotional attachment to it. I wanted to ensure it was in safe hands. Its been very well looked after and I am 100% sure I made the right decision. They come highly recommended.
Rebecca Mears
I would just like to say what a brilliant experience i have had with Greenaway Residential. Nicola Woolhead was very welcoming from the start and has always been very helpful. I would strongly recommend them to anyone looking for a rental or to buy.
Garry Fox
I can't praise Greenaway Residential too highly. Simon Brown was helpful and courteous from the start in helping me to sell my flat. I had immediate viewings and a buyer was found in less than a week. Nothing was too much trouble for Simon and his team. They were professional, helpful, knowledgeable and supportive right through from start to finish. I would have no hesitation in recommending them to anyone.
Lucy Adamson
Greenaway have been fantastic during the sale of our house. Friendly and helpful and always willing to help in any way they can. I wouldn't hesitate to recommend them to anyone who needs to sell their property. Excellent communication and have kept us up to date every step of the way, their help has been invaluable, particularly in the later stages where their help in chasing the solicitors towards exchanging contracts was a great help.
Mr P Brooke
I have been working with Greenaway Residential Estate Agents for several years and have bought and sold properties with them. They always act professionally and honestly and have sold three properties for me over the years quickly and for a good price. Their fees represent excellent value as well.
Mr and Mrs Johnson
Ellie, Simon, and the rest of the team at Greenaway Residential Estate Agents went above and beyond in the call of duty in terms of helping us with selling our flat (when one buyer pulled out they found another one immediately with no fuss, while always keeping us informed). They provided excellent service and advice, were always available to answer questions and did a great job as a go between with us and our buyer. After experiences elsewhere they were a pleasure to work with and would happily recommend them to anyone selling in the Crawley area
Mr K Manning
I have been renting out two properties through Greenaway Residential Estate Agents for around 8 years now and have always been perfectly satisfied with their work. I cannot actually remember the last time either property was empty for more than a short period and have only been in either of them once myself during all that time. They take all the 'hassle' out of being a landlord by efficiently arranging visits for repairs and paying me on time. What else can I ask for? I recommend them to my friends and colleagues.