Business Details
35 Years
experience
Your Trusted Estate Agent in South Ruislip
Elliot and Company is one of the longest-established independent estate agents in the region, incorporated in 1991. We specialise in residential sales, lettings, and commercial property services from our office in South Ruislip. Our team brings over 40 years of combined experience, delivering a high standard of service to both longstanding and new clients. Under new management, we have enhanced our operations through improved systems and processes, including a digital platform for vendors and landlords to track progress and rental accounts. Our proactive lettings and property management services ensure compliance with government legislation while prioritising client needs. We offer tailored solutions such as let-only agreements, rent collection, and full property management, supported by a rent guarantee scheme. Our staff, with extensive local knowledge, guide landlords through every step to secure optimal rental outcomes. For tenants, we streamline the process from property search to referencing and secure move-in, ensuring transparency and fairness. We pride ourselves on trust, expertise, and a commitment to evolving with industry standards while maintaining personal service.
Services
Sales
Lettings
Commercial
Property Management
Valuation
Details
- Year established: 1991
Highlights and features
- We have over 40 years of combined experience in property services.
- Our team provides proactive lettings and property management solutions.
- We offer a digital platform for transparent rental account tracking.
- Our staff have extensive local market knowledge and expertise.
- We ensure compliance with government legislation for landlords and tenants.
What people say
Professional service
Local market knowledge
Responsive communication
Transparent processes
Efficient lettings
Services
Residential Sales
Elliot and Company facilitates residential property sales with a focus on competitive pricing and market exposure. Our team leverages local expertise to connect vendors with qualified buyers, ensuring smooth transactions. We provide regular updates and digital tools for progress tracking.
Lettings
Our lettings service includes property marketing, tenant referencing, and agreement management. We prioritise compliance and security, offering rent guarantee schemes and detailed inventories. Landlords benefit from transparent communication and efficient tenant placement.
Property Management
We offer full property management, including maintenance coordination, rent collection, and legislative compliance. Our proactive approach minimises risks for landlords while ensuring tenant satisfaction. Regular reporting keeps clients informed of their property's status.
Commercial
Elliot and Company provides tailored commercial property services, including sales and leasing. Our team understands the unique needs of business clients, offering strategic advice and market insights to maximise investment returns.
Valuation
We deliver accurate property valuations for sales or rental purposes. Our assessments consider current market trends and comparable sales, ensuring realistic pricing strategies to attract potential buyers or tenants.
People
Thomas Frutchey
Director
Thomas Frutchey leads Elliot and Company with a focus on strategic growth and client satisfaction. His leadership ensures the agency maintains high service standards while adapting to industry changes.
Louise McNab
Lettings and Office Manager
Louise McNab oversees lettings and office operations, combining local expertise with a commitment to tenant and landlord support. She ensures efficient property management and compliance.
Shirley Birks
Property Management
Shirley Birks specialises in property management, providing tailored solutions to landlords. Her attention to detail ensures properties are maintained to high standards and tenant needs are promptly addressed.
Questions
What services does Elliot and Company offer?
We provide residential and commercial property sales, lettings, property management, and valuation services.
Which areas do you cover?
We operate in Hillingdon, Harrow, and Ealing boroughs, with a focus on South Ruislip.
Do you offer online property valuations?
Yes, we provide free instant online valuations through our website.
What support do landlords receive?
Landlords benefit from rent guarantee schemes, compliance advice, and digital tools for account tracking.
Are there fees for tenants?
No tenant fees apply; we charge a holding deposit equivalent to one week's rent.
Reviews (17)
David
Nov 13, 2021
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The agents were helpful and supported me. The deposit was given back timely. I highly recommend Elliot&co.
Laura Cleary
Oct 31, 2021
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I have recently just moved out of a property that was managed by Elliott&Co. They were very helpful with the process from start to finish and my deposit was handed back within good time. Highly recommended
Oliver Beston
Oct 31, 2021
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Been a Landlord with Elliott and Co for 3yrs and the staff are always there when I have issues with my property. Would recommend them as Estate Agency any day.
Ozker Ozie
Oct 18, 2021
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Completely unprofessional when returning deposit. Tom never call back, this company is just a joke. After one dozen of calls to Elliott office, 1/2 dozen calls to Shirley, 5 visits to Elliott office where 4 times office was closed, I have received my deposit! So frustrating and lack of communication.
Federica Casadei
Sep 20, 2021
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Critical: Professionalism, Quality, Responsiveness A joke. Avoid at all costs. They made us travel for two hours and just when we arrived they gave us a completely different address far away, that obviously did not meet our requirements anymore. Save your time and money and choose a different agency.
Wseem Rashid
Aug 16, 2021
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Critical: Professionalism Never answer the phone, do not tell the truth, it is basically a circus. I would suggest you check out their competition.
Spanish Omelette
Jan 26, 2021
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Tom Frutchey owner very helpful and gives good advise. Re on end highly always negotiate a good deal.
Pamela Sudbury
Dec 23, 2020
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Terrible rental service! I have been with Elliot & Co for 11 years and since the current owner has taken Over the service is appalling! Every month chasing my rent payment often well over a week late even though my tenant pays on time. Emails are ignored, never reply's to telephone messages. Such a shame as the staff are dedicated but the management are lousy
David Kidd
Jul 14, 2020
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As a landlord my rent is late every single month. Paying for a management service is completely pointless if I have to chase the agent every month, numerous times in order to just get a response. If you're a landlord suffering the same as I am, the i recommend you report Elliot & Co to The Property Ombudsman which they are members of
Mittle Patel
Nov 03, 2019
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If you need an honest professional estate agent than you can't look further than Elliot and Co. They were amazing with a extremely tricky sale that we instructed them to act on our behalf. Tom and Shirley were always on hand for advice and help during this process.
Eugeniu Rosca
May 26, 2019
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We was in a really difficulty situation with our previous neighbours and we was thinking that we will never get a chance to find a decent property where to live, and we found Elliott and Co just down the road next to the South Ruislip Station, they helped us a lot with all the process for letting a property, I will highly recommend this team who are doing their job to the higher standards. Many thanks to Tom Frutchey, Hristo Hristov and Shirley Birks. An excellent service! 5+
Hasine
May 25, 2019
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Shocking service. They don't tell you the truth, hide important information. Paid my solicitor fees and structural engineer fees and then that's when they decided to tell me it was a probabte property. Would never recommend this company to anybody. Have been told the last 2 weeks director will ring me but still waiting. Stay away from this company. Update: had a phone call from director on the 25th June, he said he will look into it and give him a couple days, it's now been well over a week and no phone call back.
Nita Kamdar
Nov 12, 2016
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Excellent experience of dealing with the team at Elliott and Co, particularly Jesal Patel, Assistant Sales Manager and Thomas Frutchey. What I liked in particular about dealing with this company is that both Jesal and Thomas were not your typical 'pushy, salesy' Estate Agents, but instead conducted themselves in a professional, respectful way at all times, whilst always giving me helpful advice. I would certainly recommend them to anyone wanting to use them for sales or rentals, and will definitely consider using them in future to help me with prospective tenants on the rental side of things.
Anna Loyewska
I would like to say that the service is most professional, I would recommend them as a first class local agent!
Peter and Olivia
We bought our first home from Elliott and Company some 10 years ago, whilst dealing with the staff we have found them to be most helpful and efficient. Anyone considering buying or renting a property I would highly recommend Elliott and Company. We still continue to deal with the company and have formed a great friendship with the ongoing staff.
Chris Hill
Having just renewed my contract I can say that I received a good polite service. Dealt with Shirley who was helpful. Did have an issue with the flat which was unrelated, despite not being a managed property, you were still more than happy to assist. Would recommend you thoroughly. Thank you.
Mr & Mrs Franklin
Thank you for your assistance in finding us new tenants for our property and for setting up the necessary Tenancy agreement and for arranging the Tenancy Deposit Service. We would like to take this opportunity to thank you for your help over the last 16 years in managing all aspects of renting our property. The service provided by Elliott and Co has been comprehensive and efficient. You have taken care of all the requirements from the outset such as carrying out searches and shortlisting potentially good tenants, and you have handled ongoing obligations during the tenancy such as organising regular electrical and gas checks for our property.
Your staff have been friendly and courteous at all times and we would kindly request that you pass on our thanks to them for their help. Once again, thank to Elliott & Co for the excellent service over the years.
Your staff have been friendly and courteous at all times and we would kindly request that you pass on our thanks to them for their help. Once again, thank to Elliott & Co for the excellent service over the years.