Business Details
We have been trusted by London landlords since 1805, bringing over two centuries of experience to the property market. Our 35 branches operate as a connected London-wide network, allowing us to match buyers and tenants across the capital, not just within a single postcode. We provide calm, detail-led guidance from the first conversation through to the final handover, ensuring every client feels supported. Our team handles the key decision points with professionalism, keeping you updated and managing the detail end-to-end. We offer both fully managed and let-only services, giving landlords the flexibility to choose the level of support they need. With a tenant database of over 24,800 and 96% of our clients rating our service as excellent, we demonstrate our commitment to quality.
We stay ahead of changing legislation, such as the Renters' Rights Act, to keep your property compliant and your rent protected. Our approach to sales includes honest advice on pricing, timing, and demand, without the noise of inflated promises. We manage viewings properly and provide clear feedback and proactive updates throughout the process. When it comes to negotiation, we act calmly and firmly, then help progress the sale through to completion. For tenants, we keep communication straightforward and explain what happens next at each stage, reducing surprises around timelines and paperwork. Our goal is to provide authoritative, trustworthy advice that helps you make informed decisions with confidence.
We stay ahead of changing legislation, such as the Renters' Rights Act, to keep your property compliant and your rent protected. Our approach to sales includes honest advice on pricing, timing, and demand, without the noise of inflated promises. We manage viewings properly and provide clear feedback and proactive updates throughout the process. When it comes to negotiation, we act calmly and firmly, then help progress the sale through to completion. For tenants, we keep communication straightforward and explain what happens next at each stage, reducing surprises around timelines and paperwork. Our goal is to provide authoritative, trustworthy advice that helps you make informed decisions with confidence.
Highlights and features
- We have been trusted by London landlords since 1805.
- Our 35 branches operate as a connected London-wide network.
- We maintain a tenant database of over 24,800.
- 96% of our clients rate our service as excellent.
- We provide professional oversight for Renters' Rights Act compliance.
Services
Rent Collection
We find and reference your tenant, prepare the tenancy, and collect the rent on your behalf. This service is designed for landlords who handle maintenance themselves but want a dependable monthly income. We also chase arrears and manage the money to ensure consistent cash flow.
Fully Managed
Your tenancy is handled end to end, including maintenance, inspections, renewals, deposits, and full compliance with current and incoming legislation. This complete service is for landlords who want certainty and professional oversight. We keep your property compliant and your paperwork in order.
Short Lets
We provide premium furnished lettings from a few weeks to a few months, with hands-on management throughout. This service is ideal for maximising income from a property between tenancies or one you use part of the year. We handle the details so you can enjoy the returns without the hassle.
Property Management
Our property management service ensures your investment is protected through day-to-day oversight and proactive maintenance. We stay on top of communication, renewals, and compliance so the tenancy runs smoothly. This service is designed for landlords who want a hands-off experience.
Corporate Relocation
We provide fully furnished apartments and homes ideal for business travellers, relocations, or holiday visits. Our specialist team coordinates every detail to ensure a seamless move for corporate clients. This service offers convenience and comfort for those relocating to London.
Reviews (2)
sarah sandford-hill
Oct 22, 2021
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This company namely at Battersea Rise office has recently sold a house of mine. The deal was exchange and completion would happen within 6 weeks. The buyer decided to change lender but on numerous occassions I was informed completion was not going to be delayed and if it was it would be a couple of days. I refused a higher offer which was 15k more based on this information. I also had given notice to my tenants who were paying me 4k a month so they left just before the agreed completion date.
Two months after this date we eventually completed. Chestertons continued to either lie to me during this process or are incompetent either way I lost at least 23k and when I asked for a reduction of their fees they didnt even have the decency to reply. The agents who work at the Battersea Rise branch are shocking dont use them.
Two months after this date we eventually completed. Chestertons continued to either lie to me during this process or are incompetent either way I lost at least 23k and when I asked for a reduction of their fees they didnt even have the decency to reply. The agents who work at the Battersea Rise branch are shocking dont use them.
Helen H.
Jun 15, 2021
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A massive thank you to Charlie and Jake who worked tirelessly and with such great energy and enthusiasm to move our property sale forward to completion. They kept everyone informed and dealt quickly and efficiently with the queries raised of us by our purchasers. Communication between all parties was excellent and well-judged, making the sale of my late brothers property so much less stressful.
