Business Details
50+ Years
experience
Trusted Estate Agents in Cheltenham
Established over 70 years ago, ErringtonSmith has become a trusted name in Cheltenham's property market. Our founder, Nigel Errington-Smith, brings more than three decades of local expertise to our operations, supported by a dedicated team of property professionals. We specialise in residential sales and lettings, combining traditional values with modern technology to deliver exceptional service. Our customer charter, in place for over a decade, guarantees total honesty, frequent communication, and ethical behaviour. We pride ourselves on stress-free property transactions, offering comprehensive support through every stage of the process.Our team's deep knowledge of Cheltenham and the Cotswolds ensures clients receive accurate market appraisals and targeted marketing strategies. With a reputation built on professionalism and results, we handle everything from one-bedroom apartments to large country properties. Our lettings service, launched in 2008, provides landlords with expert property management and tenant matching. We maintain transparent communication throughout every transaction, ensuring clients remain fully informed. Our commitment to excellence has earned us consistently positive feedback from satisfied customers across sales and lettings services.
Services
Property Sales
Lettings
Property Management
Valuations
Testimonials
Details
- Year established: 1955
Highlights and features
- We have over 70 years combined experience in Cheltenham property market
- Our customer charter guarantees ethical behaviour and transparent communication
- Dedicated team of sales and lettings professionals with local expertise
- Free market appraisals with honest, accurate property valuations
- Positive testimonials from satisfied clients across sales and lettings services
What people say
Professionalism, courtesy, efficiency
Excellent telephone manner
Stress-free process
Proactive, pleasant, efficient
Exceeded expectations
Services
Property Sales
We specialise in residential property sales across Cheltenham and the Cotswolds. Our team provides accurate market valuations, targeted marketing strategies, and comprehensive transaction support. With over 70 years of combined experience, we ensure smooth sales processes from initial valuation to completion. Our local expertise helps maximise property value while minimising stress for vendors.
Lettings
Our lettings service matches landlords with suitable tenants across Cheltenham and surrounding areas. We offer property management, tenant screening, and maintenance support. With dedicated lettings professionals and a 2008-established service, we ensure stress-free rental experiences for both landlords and tenants through transparent communication and expert market knowledge.
Property Management
We provide comprehensive property management services for landlords in Cheltenham and Gloucestershire. Our services include tenant relations, maintenance coordination, and rent collection. With experienced lettings professionals and a focus on ethical practices, we ensure properties are well-maintained and rental income is reliably managed while minimising landlord involvement.
Valuations
Our expert valuations service offers accurate property assessments for sales and lettings in Cheltenham. We provide honest market appraisals based on current conditions, with recommendations for asking prices and marketing strategies. Face-to-face consultations ensure clients understand market dynamics before making property decisions.
Testimonials
We showcase client testimonials to demonstrate our commitment to service excellence. These reviews highlight our professionalism, communication skills, and transaction efficiency. Positive feedback covers sales, lettings, and property management experiences, reflecting our dedication to client satisfaction and ethical business practices.
People
Nigel Errington-Smith
Founder
With over 30 years' experience in Gloucestershire property markets, Nigel established ErringtonSmith to combine traditional values with modern technology. He leads the company's strategic direction while maintaining hands-on involvement in property transactions.
Karen
Sales Professional
Karen provides expert sales support with a focus on clear communication and client guidance. She assists with property transactions, ensuring smooth processes from initial valuation to completion while maintaining excellent client relationships.
Ben
Sales Professional
Ben supports property sales with detailed market knowledge and dedicated client service. He coordinates viewings, manages transaction logistics, and maintains regular communication with clients throughout the sales process.
Yolande King
Head of Lettings
Yolande leads our lettings team with expertise in tenant placement and property management. She ensures efficient rental processes, matches tenants to properties, and maintains high standards in property maintenance and landlord communication.
Tilley Brush
Lettings Professional
Tilley supports the lettings team with tenant relations and property management. She coordinates viewings, addresses maintenance issues, and ensures smooth rental transitions while maintaining professional standards.
Questions
What areas do you cover for property sales and lettings?
We operate in Cheltenham, Tewkesbury, Bishops Cleeve, Winchcombe, and surrounding Gloucestershire areas, specialising in both urban and rural property markets.
How do you determine property valuations?
Our valuations combine local market expertise with current sales data. We provide honest assessments based on comparable sales, property condition, and market trends during face-to-face consultations.
What makes your lettings service different?
Our lettings team offers proactive property management, thorough tenant vetting, and rapid response to maintenance needs. We prioritise ethical practices and transparent communication throughout the rental process.
Can you help with first-time home purchases?
Yes, we guide first-time buyers through the entire process, explaining each step clearly and helping navigate mortgage options, surveys, and legal requirements with expert support.
How do you market properties for sale?
We use professional photography, online listings, and targeted marketing strategies to maximise property exposure. Our approach combines digital platforms with traditional methods to reach potential buyers effectively.
What support do landlords receive?
Landlords benefit from comprehensive management services including tenant placement, rent collection, maintenance coordination, and regular property updates, ensuring hassle-free property investment.
Reviews (4)
Kate Mason
Jan 21, 2022
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I recently used Errington Smith to sell my property. Enrique and Karen were professional, friendly and helpful. All went smoothly. I highly recommend the firm
Paul Chapman
Oct 21, 2021
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We have let our property with Errington Smith for a considerable time. The team have always been polite, honest and professional. I would not hesitate to use this agency again.
Stuart Angus
Jul 14, 2021
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Nigel, Karen, and team have been fantastic! They made the sale of my property a joy with impressive attention to detail, brilliant communication by phone/email and an abundance of guidance and advice. Overall, extremely professional, an amazing team and a pleasure to deal with! I highly recommend, they are number one in Gloucestershire.
Suzanne Martin
Jun 27, 2021
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I cannot sing the praise of Errington-Smith as a firm highly enough! They were all friendly, efficient and professional at all times. They did the most wonderful job of selling my parents' house and it was the most enormous relief to know that the entire process was in such capable hands. As far as I am concerned, each and every member of the team is a star but with a special mention to Karen and to Nigel who were always available and ready to offer advice and reassurance. This is an exemplary firm and they uphold the standards to which all estate agents should aspire!
