Business Details
27 Years
experience
Your Trusted Real Estate Partner in Surbiton & Thames Ditton
Founded in 1999, HJC Estates has established itself as a trusted estate agency serving Surbiton, Thames Ditton, and surrounding areas. Our approach prioritizes client needs, combining local expertise with a commitment to transparency and personalized service. With over two decades of experience, we specialize in property sales, lettings, and valuations, guided by a philosophy of honesty and integrity. Our team of professionals understands the emotional and financial significance of property transactions, striving to make every process seamless and stress-free. We leverage digital marketing strategies and maintain proactive communication throughout the sales chain to ensure optimal outcomes.Our membership in Client Money Protect and The Ombudsman scheme underscores our dedication to industry standards and client protection. Customer testimonials consistently highlight our exceptional service, with clients praising our responsiveness, market knowledge, and ability to exceed expectations. Whether buying, selling, or renting, clients benefit from our deep understanding of local property markets and our commitment to finding the right solutions for every individual requirement.
Services
Property Sales
Lettings Management
Valuation Services
First Time Buyer Support
Landlord Services
Details
- Year established: 1999
Highlights and features
- We provide personalized property services with 25+ years of local market expertise
- Our team maintains proactive communication throughout the entire transaction process
- We offer transparent fee structures with no hidden costs
- We combine digital marketing with traditional relationship-building techniques
- Our client testimonials consistently highlight exceptional service quality and results
Associations and certifications
- Client Money Protect
- The Ombudsman Scheme
What people say
Exceptional service
Professional and friendly
Kept informed throughout
Exceeded expectations
Expert local knowledge
Services
Property Sales
Our property sales service helps homeowners achieve optimal selling prices through strategic marketing and expert negotiation. We provide comprehensive market analysis, professional property presentations, and proactive buyer communication. With local knowledge of Surbiton and Thames Ditton markets, our team ensures smooth transactions from valuation to completion, maintaining regular updates throughout the sales chain.
Lettings Management
We offer complete lettings management solutions for landlords, including property marketing, tenant vetting, and ongoing property maintenance. Our service ensures compliance with current regulations while maximizing rental returns. Regular property inspections and responsive tenant communication help maintain long-term property value and landlord satisfaction across our managed portfolio.
Valuation Services
Our expert valuation service combines market analysis with local expertise to determine accurate property pricing. We consider current market conditions, comparable sales data, and property-specific features to provide realistic pricing strategies. This service helps sellers achieve competitive market positions while ensuring properties attract qualified buyers efficiently.
First Time Buyer Support
We provide tailored support for first-time buyers navigating the property purchasing process. Our service includes mortgage guidance, legal process explanations, and property selection based on individual requirements. We simplify complex procedures through clear communication and educational resources, helping new buyers make informed decisions with confidence.
Landlord Services
Our comprehensive landlord services cover property marketing, tenant management, and maintenance coordination. We ensure regulatory compliance and handle day-to-day property operations while maintaining transparent communication with property owners. Regular financial reporting and proactive issue resolution help landlords maximize returns while minimizing management responsibilities.
People
Jay Chitnis
Managing Director
With 30 years' experience in estate agency, Jay founded HJC Estates in 1999 to provide a more personal approach to property services. He oversees operations across both Surbiton and Thames Ditton branches, combining corporate expertise with independent flexibility to better serve client needs.
Suzanne Morgan
Sales Manager
Suzanne brings extensive local knowledge and property expertise to her role as Sales Manager. She specializes in navigating complex property transactions, ensuring smooth processes for vendors and purchasers while maintaining detailed records and proactive communication throughout each sale.
Tuesday Manthorpe
Senior Sales Consultant
With 7 years at HJC Estates and 16 years living in Thames Ditton, Tuesday offers valuable local insights to property buyers and sellers. Her client-focused approach and understanding of local school catchment areas make her particularly popular with families seeking homes in the area.
Hannah Bergin
Lettings Manager
Hannah oversees the lettings team with 16 years' experience in property management. ARLA and Propertymark qualified, she ensures efficient rental processes for landlords and tenants, maintaining high standards in property presentation and tenant selection.
Jordan West
Senior Sales Consultant
Jordan specializes in SW London and Surrey property markets, offering expert guidance to buyers and sellers. His consultative approach and market knowledge help clients navigate transactions smoothly, whether first-time purchases or premium property sales.
Questions
How do I request a property valuation?
Contact us via phone or our website to schedule a free valuation. Our experts will assess your property and provide market analysis to determine its current value.
What areas do you cover?
We primarily serve Surbiton, Thames Ditton, and surrounding areas, offering specialized local market knowledge for property transactions in these locations.
What fees do you charge for sales services?
We provide transparent pricing with no hidden fees. Contact our offices for detailed information about our competitive commission rates and service packages.
How do you market properties?
We use digital marketing strategies including Rightmove and Zoopla listings, professional photography, and social media promotion to maximize property exposure.
What support exists for first-time buyers?
We offer dedicated guidance including mortgage advice, process explanations, and property selection assistance to help first-time buyers navigate their initial property purchase.
How are rental properties managed?
Our lettings service includes tenant vetting, legal compliance, property maintenance, and regular inspections to ensure landlords' properties are professionally managed and protected.
