Business Details
Your Trusted Estate Agent in Dover
Tersons, established in 1821, is the sole independent firm of estate agents, surveyors, valuers, and property managers in Dover. With over two centuries of experience, we specialise in residential and commercial sales, lettings, property management, surveys, and valuations. Our team combines deep local knowledge with a commitment to innovative marketing strategies, ensuring properties achieve maximum visibility through press, web, and direct outreach. We prioritise transparency, offering clear guidance on property transactions, dilapidations, and party wall matters.Our tailored management services cater to landlords seeking hassle-free portfolio administration, while our client-centric approach ensures every transaction is handled with professionalism and integrity. Backed by accreditations such as the Propertymark Client Money Protection Scheme, we uphold the highest standards of trust and accountability. Whether advising on leasehold reforms or facilitating multi-million-pound land deals, Tersons remains dedicated to delivering expert solutions tailored to individual client needs.
Services
Residential Sales
Commercial Sales
Property Management
Lettings
Surveys and Valuations
Dilapidations Reports
Party Wall Advice
Leasehold Reform
Tenant Referencing
Portfolio Management
Highlights and features
- Established in 1821, we offer unparalleled experience in Dover's property market.
- We provide a comprehensive range of services including sales, lettings, and property management.
- Our team offers expert surveying and valuation services for residential and commercial properties.
- We are registered with the Propertymark Client Money Protection Scheme for client security.
- Tailored property management solutions ensure hassle-free landlord and tenant experiences.
Associations and certifications
- Propertymark Client Money Protection Scheme
- HMRC for Anti Money Laundering
Services
Residential Sales
Tersons facilitates residential property sales with innovative marketing strategies, including online listings, press advertising, and accompanied viewings. Our team ensures accurate property particulars with photos and floor plans, supported by local expertise to streamline transactions. We guide clients through every step, from valuation to completion, ensuring a smooth and transparent process.
Property Management
Our tailored property management services include rent collection, tenant referencing, maintenance coordination, and regular property inspections. We offer fully managed or bespoke solutions to landlords, ensuring compliance with legal requirements and maximising rental returns. Transparent communication and proactive issue resolution underpin our approach.
Surveys and Valuations
Tersons provides detailed surveys and valuations for residential and commercial properties. Services include condition reports, dilapidations assessments, and party wall advice. Our chartered surveyors ensure clients receive accurate insights to inform investment decisions or resolve disputes.
Lettings
We offer comprehensive lettings services, from tenant sourcing and referencing to lease agreements and deposit management. Our team ensures compliance with legal standards, including Right to Rent checks and EPC requirements. Tailored packages cater to landlords seeking full or partial management support.
Leasehold Reform
Tersons advises leaseholders on extending leases or purchasing freeholds, providing valuations and negotiation support. We prepare schedules of condition and liaise with solicitors to ensure compliance with legal frameworks, ensuring fair outcomes for both tenants and landlords.
Questions
What services does Tersons offer?
Tersons provides residential and commercial sales, lettings, property management, surveys, valuations, and leasehold reform advice.
How long has Tersons been in business?
Tersons has operated as an independent firm since 1821, serving Dover and surrounding areas.
Are Tersons' fees transparent?
Yes, all fees are clearly outlined, including lettings, management, inventory, and administrative charges.
Do Tersons offer property valuations?
Yes, we provide free property valuations through our Dover office.
What areas does Tersons cover?
We cover Dover, Ashford, Canterbury, Deal, Sandwich, and surrounding regions.
Are Tersons accredited by professional bodies?
Yes, we are registered with the Propertymark Client Money Protection Scheme and HMRC.
Reviews (7)
Joanne Woodward
Feb 16, 2022
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The best estate agent in Dover! Purchased house that was listed with them, they couldn't have been more helpful and responsive throughout the process. Then sold this property with them. I can only rate this as 100% again - fantastic service from start to finish with both Simon and Hayley. Hayley was so quick to reply to everything and took the time to guide us through processes and speed things up where she could. Couldn't ask for more! Wouldn't consider listing through anyone else in future. Fully recommended!
Ruby Cooke
Feb 16, 2022
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Really happy with our buying experience with Tersons. Our estate agent was Hayley and she was great from start to finish! She efficiently chased the seller/sellers solicitors when we needed her to and always got back to us quickly via email or call. The sale took longer than expected but that was no fault of Tersons, overall the whole experience was easy so we are very happy and we finally own our first home!
Carolyn Busby
Feb 04, 2022
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Hayley and the rest of the team were helpful, friendly and bent over backward to assist us when our original buyer pulled out. If we ever move again, I would not hesitate to use them. I can only give you our experience and that was a positive one. Thank you Tersons in Dover
Pat Costello
Dec 20, 2021
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Lovely staff, nothing is to much trouble as always, very helpful and polite look forward to my next visit
A. N. Aerial Photography
Nov 14, 2021
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Just let and finalised the paperwork on a property in Dover. Very happy indeed! Abbey was a pleasure to deal with and very helpful throughout the process. Thank you for helping us find the perfect home!
Peter Chester
May 31, 2021
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This business is poorly run & in my opinion it is unprofessional even to the degree that when it has committed any wrong doing & swift action is required they tend to ignore its importance. I have experienced times where a response to a query has taken over a week to get resolved. If conducting business with this firm you might easily run the risk of having to unravel any mess it may cause, which indeed I myself have experienced with Tersons Dover office.
Georgina Hall
May 28, 2021
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Avoid at all costs. Will happily take your money but trying to get them to do any actual work is impossible. Multiple phone calls and emails and a year later still nothing has been done. Absolute joke.
