Business Details
49 Years
experience
Your Trusted Partner for Property Sales & Lettings in Poole
Key Drummond stands as your longest-serving independent property agency, specialising in sales, lettings, and marketing of prestigious residential properties. With a heritage spanning over four decades, we have cultivated a reputation for excellence, reliability, and personalised service. Our expertise extends across the entire Poole area, where we remain the preferred choice for prime residential properties along Dorset's coastal regions. As an independent firm, we prioritise client needs, offering tailored guidance through every property transaction.Our dedicated team of specialists ensures efficient handling of enquiries, supported by professional photography, virtual tours, and strategic marketing. We pride ourselves on transparency, maintaining a flexible approach to meet individual client circumstances while upholding industry-leading standards in property management and customer satisfaction.
Services
Property Sales
Lettings
New Homes
Commercial Properties
Property Valuations
Landlord Services
Tenant Management
Probate Valuations
Property Marketing
Rental Collection
Details
- Year established: 1977
Highlights and features
- We offer over 40 years of local property market expertise
- Our team provides tailored property valuations and marketing strategies
- We maintain a 24/7 professional lettings service with rapid feedback
- Our staff hold extensive knowledge of Poole's coastal property market
- We implement rigorous tenant referencing through market leaders
What people say
Extremely professional
Responsive communication
Seamless process
Local market knowledge
Prompt issue resolution
Services
Property Sales
Our property sales service combines local market expertise with comprehensive marketing strategies. We offer professional valuations, virtual tours, and nationwide property portal exposure. With dedicated negotiators and a proven track record in Poole's coastal market, we ensure optimal pricing and swift transactions for residential and commercial properties.
Lettings
Our lettings service provides full tenant management from rigorous referencing through Homelet to 24/7 maintenance support. We offer accompanied viewings seven days a week and guarantee rapid feedback, supported by professional inventory management and deposit protection schemes for landlords across Poole and surrounding areas.
Property Valuations
Our free property valuation service includes detailed inspections assessing orientation, room dimensions, and grounds. We analyse recent local sales data and market trends to provide accurate pricing recommendations, including improvement suggestions to maximise property value and saleability in Poole's competitive market.
Landlord Services
Our full management service covers tenant acquisition, contract administration, and maintenance coordination. Features include rent collection, legal compliance checks, and 24/7 emergency support. We offer optional rent protection insurance and professional contractor access while maintaining regular property inspections and tenant communication.
New Homes
Specialising in new home acquisitions, we provide access to off-plan developments and exclusive listings. Our service includes market analysis, negotiation support, and connection with trusted mortgage advisors to facilitate seamless purchases of modern residential properties across Poole's prime locations.
People
Beckie
Lettings Manager
Beckie leads our lettings team with over 14 years' experience in Poole's rental market, known for exceptional client communication and successful tenant placements through strategic social media marketing.
Sandy
Senior Lettings Advisor
Sandy provides expert landlord support with specialist knowledge of local market requirements, offering tailored advice and efficient problem-solving for non-local property owners across Ashley Cross and surrounding areas.
Katie
Property Consultant
Katie delivers professional property viewings and tenant consultations, praised for her industry knowledge and efficient paperwork handling that streamlines the rental process for landlords and tenants alike.
Chris
Sales Director
Chris leads our sales team with extensive experience in Poole's residential market, renowned for successful property negotiations and maintaining strong client relationships through transparent communication and market expertise.
Matt
Senior Sales Negotiator
Matt specialises in property transactions across Oakdale, known for proactive solicitor liaison and efficient process management that ensures smooth sales completions for first-time buyers and investors.
Questions
What property services do you offer in Poole?
We provide comprehensive property services including sales, lettings, new homes, commercial properties, valuations, and full landlord management across Poole and surrounding areas.
How does your property valuation process work?
Our free valuation includes a property inspection considering orientation, room sizes, grounds, and local market data to provide accurate pricing recommendations with marketing strategies.
What fees apply for tenant referencing?
Tenant referencing costs £50 including VAT for standard checks, with optional enhanced referencing through Homelet's legal team available for additional security.
Do you offer 24/7 property management support?
Yes, our full management service includes 24/7 tenant support, maintenance coordination, and emergency assistance for landlords across our service areas.
How quickly do you provide property viewings?
We offer accompanied viewings seven days a week with feedback provided within 24 hours of each viewing appointment.
What marketing channels do you use for property sales?
Properties receive professional photography, virtual tours, and floorplans while being advertised across major portals including Rightmove and London-based property websites.
Reviews (6)
Roy & Mary Phillips
Jun 19, 2022
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We recently rented a house through Key Drummond who were superb. All the staff were so helpful and efficient. We couldn't praise them more highly. Thank you for making it such an easy and enjoyable experience.
Tim Walker
Jun 07, 2022
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Danny knows the local market - and I'd say the human psyche - better than any other agent I've ever engaged, and I've been through eight moves in my lifetime. It's not just about valuations in his game, but working out if people really do want to buy, and, for that matter, sell. He was always an informed, reassuring and often philosophical guide through what is always going to be a stressful process. Unhesitatingly recommended.
Nelly Coupe
Apr 16, 2022
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We just completed on our new home, and rarely in life so I feel compelled to write a Google review but the whole process of buying our home (which let's be honest, is never a plain sailing!), was a complete joy thanks to the team at Key Drummond. From the very first call enquiry, the lovely Sandy was on hand with extensive advice about the location and even support with school research. Then Lewis took over our purchase process and was an absolute star throughout - he become a HUGE support, ensuring information flowed between the sell and buy side, speeding things up when things stalled, being supportive when things got tough, even coming over with a celebratory hamper when we moved it. We could not have asked for more from this team and would not hesitate to recommend them. HUGE HUGE thanks, we are so thrilled that you helped us come home to Poole x
Alison Bointon
Feb 16, 2022
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We have recently rented a property through KD lettings. Beckie has been amazing- responsive, professional and friendly. Thank you.
Jason Collins
Dec 15, 2021
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Having initially marketed my property through another agent, Nick quickly found a buyer and worked hard to close the deal quickly and efficiently. A great result.
Katrina Tattersall
Dec 13, 2021
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I was buying a property and need to complete soon as possible. Lewis was very professional, great at communicating with both sides. Even went out his way chasing up unanswered enquiries from management agents. I completed on my dream home within 4 weeks from day offer was accepted. Thanks to Lewis and KeyDrummond!
