Business Details
27 Years
experience
Independent London Property Experts Since 1999
Mountgrange Heritage has been an independent estate agency since 1999, serving Kensington, Notting Hill, and North Kensington. Our approach prioritises integrity, local expertise, and client-centric service over traditional sales tactics. With offices in three key London locations, we combine senior team experience with a deep understanding of local property markets. Our reputation for transparency and community engagement has earned us long-term client relationships and industry recognition through memberships with ARLA, NAEA, and The Property Ombudsman. We specialise in residential sales, lettings, and property management, including niche services like pet-friendly accommodations and country property transactions. 
Services
Property Sales
Property Lettings
Property Management
Country Office Services
Private Office Services
Details
- Year established: 1999
Highlights and features
- We are independently owned with no external shareholders since 1999
- Our senior team has deeper local market knowledge than chain agencies
- We operate one of London's few pet-friendly property agencies
- All staff hand-picked by directors with decades of combined experience
- We maintain 100% compliance with industry codes of practice
Associations and certifications
- ARLA
- NAEA
- The Property Ombudsman
- Propertymark
What people say
Excellent personalised service
Proactive and competent guidance
Warm and personable
First class communications
Market knowledge
Services
Property Sales
Our property sales service combines accurate valuations with targeted marketing strategies. With local market specialists covering central and west London, we offer transparent pricing guidance and proactive buyer engagement. Our team maintains regular communication throughout the sales process, leveraging both traditional methods and digital platforms to maximise property exposure.
Property Lettings
We provide comprehensive lettings solutions for residential landlords across London. Our services include property marketing, tenant vetting, and lease management. As one of London's few pet-friendly agencies, we cater to diverse tenant requirements while maintaining rigorous standards for property presentation and legal compliance.
Property Management
Our property management service covers maintenance coordination, rent collection, and tenant relations. With dedicated teams across multiple London locations, we offer responsive support for landlords requiring day-to-day property oversight. The service includes regular property inspections and financial reporting tailored to individual client needs.
Country Office Services
Specialist support for country property transactions and management. Our team handles unique rural property requirements including land considerations and countryside location specifics. We maintain expertise in marketing country estates to London-based buyers while understanding regional market dynamics.
Private Office Services
Tailored services for high-value property transactions with enhanced confidentiality. This includes discreet marketing strategies for premium properties and dedicated relationship management for clients requiring additional privacy in their property dealings.
Questions
What areas do you cover?
We operate across Kensington, Notting Hill, North Kensington, and surrounding London areas including Chelsea, Bayswater, and Marylebone.
Are you a pet-friendly agency?
Yes, we are one of London's few estate agencies that actively facilitates pet-friendly property transactions.
How do you determine property valuations?
Our valuations combine market data analysis with local expertise from senior team members who have decades of combined experience.
What property management services do you offer?
We provide full-service property management including maintenance coordination, rent collection, tenant communication, and regular property inspections.
How are your fees structured?
Our fee structure follows standard industry practices with transparent pricing discussed during initial consultations for all services.
Do you offer online property listings?
Yes, our website features comprehensive listings for properties available through sales, lettings, and management services.
Reviews (4)
Tom Mustard
Jun 05, 2022
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Mountgrange were very helpful finding and helping me settle into my new home-and Charlotte H. has been very professional, responsive and proactive throughout.
Peter Aughterson
May 09, 2022
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Emma and her team were incredibly professional and supportive throughout the entire buying process. From a vendor's perspective, they know the local market inside out, so are really well placed to get best value. And from a purchaser's point of view, their straightforward approach and integrity means that everyone feels confident about moving towards exchange. Well done Emma, great job all round :
Dario Fontanel
Apr 08, 2022
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Charlotte is incredibly helpful, kind, polite and extremely professional. She helped me throughout my entire journey, promptly solving any maintenance issue I found in the apartment as well as any other possible problem I had. She is extremely honest and knowledgeable in her work. Special thanks also to Bethany, who helped me during the initial phase of my staying, being very kind and empathetic. Extremely positive experience.
Idil Devin
Apr 04, 2022
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We came across MR in the process of our relocation to London from abroad. We were initially impressed by the quality of their listings. They further stood out for their responsiveness, care and diligence in supporting us identifying the right home for our family. All the more appreciated as we were pursuing this search from abroad/virtually. We couldn't be happier with the outcome. Now as tenant, we continue to be impressed with the quality of service. Special thanks to Charlotte, she is incredibly responsive and always there to solve whatever issue crops up.
