Able Estates

Able Estates were not very able. The only tenant they found on our behalf had a CCJ which was later discovered to be for non-payment of rent and *they asked if they should proceed with this tenant via email*. The profile they sent overall sounded dubious and shouldn't have been sent in the first place as this person wouldn't have passed referencing.

We also did a great deal of leg work in finding tenants and directing them to Able Estates. The interested parties complained about Able Estates being hard to reach and taking too long. In some cases we simply didn't hear anything from Able Estates about next steps. I can say they are good at taking pictures and a video for your property, but not much else.

They will only call you to complain that the pricing is too high and ask you to reduce the price below market. No interest was shown in following up leads that we had to give them. Looking online I am very confused by their high star rating and the number of awards they have received. Able Estates are unable to deliver. Edit: Thanks but the property is already gone at the original asking price with an agent who took less than 1.5 weeks to deliver whereas with Unable nothing materialised after significantly more time.

The team at Able Estates provide a professional and friendly service. I am truly at peace and grateful to the staff for taking care of my property. My friend recommended the Able Estates in Erith to me and I also recommended it to my friend!Thank you for your continued support.

I have used Able Estates for over 15 Years and i could not recommend them enough! Reliable and professional service. Staff are friendly and helpful especially Ruth who i have been dealing with for many years and hope to use this company for many years to come!

Amazing staff. Ruth has helped me every step of the way to secure a new rental home with Able Estates Always there for me at the end of the phone, and believe me I have needed her this last week to guide me through every procedure. If I could give more than 5 Stars I would. Thank you Able Estates

We've been using Able Estates for a number of years now and continue to be very happy with the service they provide. They are both professional and helpful and all the team members are very responsive in every communication. They have ensured that our experience in letting a property has been stress-free. We wouldn't hesitate to recommend them.

I have been with the agency for 4 years now and can't fault them for anything. Whenever I've had an issue arise at the property this has been dealt with promptly. Staff are very helpful and professional. Highly recommended!

Able have had full management of my rented property for the last 8 years. I have an extremely good relationship with the company but in particular Ruth. They respond quickly to any concerns or advise I have and I would certainly recommend their services to others.

We have used Able Estates for several years to provide property management services on a house we inherited and rent out. They provide a professional service and are responsive to queries we may have. Based on our experience I would certainly recommend them

Lily was exceptionally helpful to us from the first call to her office through the viewing and all the various emails that were required to complete the formalities She even arranged a second viewing so we could not only view the garden but also to meet the landlord

I have been with Able Estates over 10 years I am very happy with the Company. They are very helpful, reasonably priced. They have managed two properties for all these years. They have also sold one of my property for me. I will recommend the Company to anyone. We hope they will continue to manage my property as well as always. Helen Fung

We used Able Estates recently and cannot fault the service we received! Smooth process from start to finish - would highly recommend.

We have a long established working relationship with Able Estates and have always found the staff to be professional and friendly. We rely on their local knowledge and experience to assist us with various aspects of the lettings business, and would not hesitate to recommend them.

We have used Able Estates in Northumberland Heath for many years to manage two properties in the area. They take care of the whole process and take the stress out of letting properties as a private landlord. Always friendly and willing to help. Proactive. Would highly recommend.

Critical: Value Landlords are given far too much leeway on what repairs are carried out so inspections are very one sided in favour of Landlords. Don't you dare be late with a rent payment though because all hell will let lose!

Over 15 years we have been renting 10 properties, but we have never experienced such a good service, such a response and such a good management as Able Estates have provided. Every email, every complain or issue was resolved in hours. We have never seen such a professionalism and care towards tenants and landlord. Before we moved into Able Estates property, we didn't have any trust in any agents. Non of them was so good as Able Estates.

I have no words to describe how greatfull and thankful we are for Able Estates. Property was always maintained and looked after. Any issues was fixed in hours. We are moving out today just because we we took step forward and bought the property for ourselves. We are really sad to leave as it was really good and safe to stay with Able Estates. Big thank you! All the best to you, Able Estates! I truly recommend to everyone!

Great service. Very helpful. Nothing is too much trouble. Thank you ladies

Able Estates misrepresented a property in their advert as freehold when it was in fact leasehold, with a short lease below the marriage value. We were not advised it was a shared ownership property either, these details only came to light after we had paid for and received information back from our searches through our solicitor. Their tactics in trying to get us to sign a contract with them rather than our preferred agent were unscrupulous and we suspected them of unprofessional conduct during negotiations also. I would not recommend this company and I do not appreciate their continuing to send emails after I have unsubscribed.