Business Details
Emergency
services
Trusted Property Management in Stowmarket
Shorts Property People is an independent family-run company dedicated to delivering comprehensive property services with a personal yet professional approach. We specialise in residential property management and lettings across Stowmarket, Needham Market, and surrounding areas, combining local expertise with adherence to strict industry standards through our RICS and Safe Agent registrations. Our philosophy centres on treating every property as if it were our own, ensuring landlords benefit from peace of mind through services such as tenant referencing, full management, and regular property inspections. With decades of experience, we pride ourselves on maintaining a growing portfolio through referrals, underpinned by competitive rates and a commitment to transparency.Our team provides 24/7 emergency support for tenants, partners with trusted contractors for maintenance, and offers tailored solutions including project management for major property works. We prioritise clear communication, legal compliance, and meticulous attention to detail, ensuring both landlords and tenants receive a service that exceeds average industry standards while navigating the complexities of the rental market with confidence.
Services
Property Appraisals
Property Management
Tenant Find Service
Let Only Service
Full Management Service
Emergency Maintenance
Inventory Preparation
Rent Collection
Tenant Referencing
Highlights and features
- We have decades of local property market expertise in Stowmarket and surrounding areas
- Our RICS registration ensures adherence to strict professional and regulatory standards
- We offer competitive rates for full management, let-only, and tenant-find services
- 24/7 emergency support for tenants with reliable contractor partnerships
- Proven track record of growth through client referrals and recommendations
Associations and certifications
- RICS
- Propertymark
- Safe Agent
- The Dispute Service
Services
Full Management Service
Our comprehensive property management service covers rent collection, monthly financial statements, utility account management, regular inspections, and maintenance coordination. We handle gas and electrical safety checks, property renewals, and emergency repairs with trusted contractors. This service ensures landlords receive consistent income while maintaining property value through proactive care and compliance with legal requirements.
Tenant Find Service
We provide market appraisals, property marketing across national platforms, and thorough tenant referencing including credit checks and employment verification. Our process ensures qualified tenants who meet landlords' specific requirements, with options for guarantors when needed. This service minimises void periods while maintaining high tenant quality standards.
Let Only Service
This service includes tenant referencing, contract preparation, deposit registration, and initial rent collection. We create detailed inventories, manage deposit transfers, and ensure compliance with legal documentation requirements. Ideal for landlords seeking professional letting support without ongoing management commitments.
Emergency Maintenance
Available 24/7, our emergency maintenance service handles urgent property issues with vetted contractors. We prioritise safety and property preservation, with authorisation for works under 200 and immediate landlord consultation for larger repairs. This ensures rapid resolution of critical issues affecting tenants' living conditions.
Inventory Preparation
We create detailed property inventories with photographic evidence, documenting fixtures, fittings, and existing condition. These reports protect both landlords and tenants during deposit disputes, with optional professional third-party inventory services available for enhanced accuracy and dispute resolution support.
Questions
What property management services do you offer?
We provide full management, let-only, and tenant-find services including rent collection, maintenance, inspections, and legal compliance. Our RICS-registered team handles all aspects of property management with 24/7 emergency support.
Which areas do you cover?
We operate primarily in Stowmarket, Needham Market, and surrounding Suffolk areas, offering local market expertise for both landlords and tenants across residential and commercial properties.
How do you handle property maintenance emergencies?
Our 24/7 emergency helpline connects tenants to vetted contractors for urgent repairs. We authorise essential works up to £200 and consult landlords for larger issues, ensuring rapid resolution of critical property problems.
What tenant referencing checks do you perform?
We conduct employment references, credit checks, and landlord references through formal application processes. Guarantors can be requested for tenants with limited employment history or adverse credit records.
Are your fees competitive?
We offer competitive rates for all services with transparent pricing. Our full management, let-only, and tenant-find options provide flexible solutions tailored to landlords' specific property investment needs.
How do you protect tenant deposits?
All deposits are held in a protected deposit account registered with The Dispute Service (TDS), complying with UK deposit protection regulations for assured shorthold tenancies.
Reviews (5)
Harry Gillham
Jan 15, 2022
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Just finishing up a years tenancy, Sarah and Joe are fantastic and really go the extra mile to look after you. After years renting in London, I can't believe the level of service the team gives you. Would highly recommend
Nick Bojungs
Jul 09, 2021
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As a landlord, I have been with Shorts for over a year and the service has been excellent. The team are friendly and professional. Really glad I partnered with Shorts. Highly recommend them to all.
Matthew Rutterford
Jul 07, 2021
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Current landlord with Shorts and Joe and the team have always been extremely professional. Being a family run business they will go the extra mile to look after tenants and they make the landlord process as seamless as possible. Highly recommend to others.
David Shaddick
Apr 22, 2021
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Sarah who works there may have other skills but customer service is definitely not one of them. Very rude and quite unpleasant to deal with. When the heating and hot water broke for the umpteenth time on the day the snow arrived, 1 day after an engineer had been out to fix a previous issue, her manner towards our considerable distress was quite untoward and basically couldn't care less. Lived in the property for just over 2 years, paid the rent on time and improved the garden only to be given a bill for garden maintenance upon our departure, which was disputed by us and turned out in our favour. I wouldn't use them again. Very unprofessional and with poor customer service.
Naomi Collett
Apr 03, 2021
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AVOID AVOID AVOID! If I could give zero stars, I would. Sarah is quite possibly the rudest, most unprofessional "manager" I have EVER encountered. SO rude, SO obnoxious. Landlords - please consider other local agencies to help rent your property, there are so many other great ones in town and Shorts are definitely not one of them! If you want your property well looked after with good tenants, go elsewhere. AVOID AVOID AVOID!
