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Business Details
33 Years
experience
Your Trusted Estate Agents in Runcorn
Established in 1993, Bests Estate Agents Estate Agents is a family-run business serving Runcorn and surrounding areas. With over 70 years of combined experience, our team specialises in residential sales, lettings, and auction properties. We offer tailored advice on property decor, financial planning, and market positioning, leveraging deep local knowledge to ensure smooth transactions. Our innovative marketing strategies include professional photography, virtual tours, and detailed floor plans to maximise property visibility.

Clients benefit from 24/7 online tracking of property activity and receive transparent, grounded valuations without aggressive sales tactics. Accredited by the National Association of Estate Agents and ARLA, we prioritise client satisfaction through personalised service and a commitment to ethical practices. Our proven track record of selling thousands of properties underscores our position as trusted local experts.
Services
Residential Sales Residential Lettings Property Valuations Auction Services Mortgage Advice Conveyancing Assistance
Details
  • Year established: 1993
Highlights and features
  • Over 70 years combined experience in property transactions
  • Local market knowledge covering Runcorn and surrounding areas
  • Professional photography and virtual tours enhance property visibility
  • No sale, no charge policy for residential sales
  • 24/7 online property activity tracking for vendors
Associations and certifications
  • National Association of Estate Agents
  • Association of Residential Letting Agents (A.R.L.A.)
What people say
Second to none Totally professional Excellent communication Emotional support Marketed professionally
Services
Residential Sales
We specialise in selling residential properties including period cottages, apartments, and family homes. Our services include professional photography, virtual tours, and detailed floor plans to enhance marketability. Clients receive 24/7 online access to property activity and viewing feedback, with a no sale, no charge policy ensuring value for money.
Residential Lettings
Our lettings service covers property management and tenant placement. We conduct thorough tenant background checks and affordability assessments while following ARLA's strict code of practice. Landlords benefit from competitive fees and client money protection through our membership with Propertymark Conduct and Membership Rules.
Property Valuations
We provide free, no-obligation property valuations based on extensive local market knowledge. Our valuers offer grounded advice without aggressive sales tactics, focusing on realistic pricing strategies to maximise returns. Valuations consider current market conditions, property presentation, and comparable sales data.
Auction Services
Our auction services connect clients with leading auctioneers to maximise property exposure. We provide marketing support and market positioning advice tailored to auction sales. This service includes guidance on reserve pricing and auction-specific documentation requirements.
Mortgage Advice
We offer independent mortgage advice through our experienced advisor with 20+ years in property finance. Our service covers mortgage product selection, affordability assessments, and application support. We work with multiple lenders to find suitable financing solutions for property purchases.
People
Terry Nam
Senior Partner
With property valuation experience in Runcorn since 1988, Terry provides expert vendor-focused advice. A member of the National Association of Estate Agents, he combines decades of local market knowledge with strategic business leadership.
Susan Nam
Joint Partner
Co-founder Susan manages client negotiations and operations. With hands-on experience since 1993, she provides continuity and personal service, supporting clients through the emotional aspects of property transactions.
Alex Nam
Junior Partner
Third-generation estate agent Alex brings technical expertise and modern marketing skills. An accomplished photographer, he enhances property presentations through professional visuals while maintaining traditional client service standards.
Questions
What areas do Bests Estate Agents Estate Agents Estate Agents cover?
We primarily serve Runcorn and surrounding areas including Northwich, Frodsham, and Widnes, with extensive local market knowledge.
How can I request a property valuation?
Contact us via phone at 01928 576368 or use our online valuation request form for a free, no-obligation property assessment.
What fees do you charge for property sales?
We operate a no sale, no charge policy for residential sales with competitive fees clearly explained during our initial consultation.
Do you offer property marketing services?
Yes, we provide professional photography, virtual tours, detailed floor plans, and multi-platform listings to maximise property exposure.
How quickly do properties typically sell through Bests Estate Agents Estate Agents?
Properties often sell within days - one client received two offers within three days of listing with our proactive marketing approach.
Reviews (7)
Cam Barnett
Jun 06, 2022 Report
Bests were great, bought my first house through them and had no issues. I dealt with Alex a lot and he was very helpful and always got straight back to me when I had inquiries
Jackie Choi
Apr 21, 2022 Report
Fantastic service, Alex and team were highly professional and went out of their way to assist. I have been watching Best's listings on Rightmove for over 10 years and the advertising is excellent and a very high standard. Alex is a brilliant negotiator and spot on with valuation and projection. This is the very BEST estate agent in our area and I highly recommend them and would only use them in the future.
Edward McMahon
Apr 06, 2022 Report
Excellent family run business Terry.sue and Alex were always on the other end of the phone even though the market was very challenging always friendly and excellent advice never to much to help would highly recommend them
Pip Daley
Apr 04, 2022 Report
Bests have been excellent so far, lovely family run business who's combined knowledge must span 100 years. Nothing is too much trouble and they are only a phone call or email away. Would highly recommend them.
AthiestDeb
Mar 11, 2022 Report
A great family run business. It didn't even take a week to sell. The professional pictures, along with the high standard of care they offer, makes Bests a easy choice when selling your home. Thank you.
Martin Woodnett
Feb 02, 2022 Report
Great friendly family run independent estate agents. Always professional. I've bought and sold through bests and would highly recommend them to others.
Lisa Cook
Jan 18, 2022 Report
I would highly recommend this company. Terry was always happy to answer my queries as my solictors and mortgage advisor wasn't great to say the least. Terry was always a email away helping to liase between ourselves and the vendors of the property. Being first time buyers Terry has helped us along the way. We had viewed a couple of properties with bests before we found the right house. Thank you for all your help we really appreciate it.