Experienced Professional Director
| Looking for job in: | East Midlands, Bedfordshire, Northamptonshire, Hertfordfshire, Buckinghamshire, Cambridgeshire |
| Key skills: | Successful development and strategic growth. Increase turnover. Revenue increase.New business. Retention and renewal. profitable. Customer focused.Residential Sales and Lettings real estate. Board level negotiation. Managing Director status. Forward thinking, progressive organisation. Integrity, professionalism and tenacity. Director level. Sales, Operations and strategic planning experience. Budgetary and Profit and Loss Management. |
| Candidate CV resume: | OBJECTIVE To direct and manage commercially, operationally and strategically a forward thinking, profit making organisation. Incorporating exceptional Sales and man management skills, board level negotiating expertise, strategic planning/decision making capabilities and a concise and professional understanding of day to day business requirements. Integrity, professionalism and tenacity are an absolute prerequisite. My successful Director level man management skills and strategic planning experience will be of paramount importance to any organisation wishing to develop commercially, operationally and profitably, gaining respect of the personnel under my charge through clear leadership and strategic directives. WORK EXPERIENCE Director of Sales and Operations (Board member) June 2008 – March 2011 Serviced Offices Reason for Leaving: Redundancy Director of UK Sales and Operations responsible for National portfolio of Serviced Office and Conference Centres - 21 National Branches with 70 Personnel. Working closely alongside the Financial, Managing Director and Shareholders I was responsible for all aspects of Sales and Operations nationally incorporating, Project Management, Human Resource, Sales Progression, Customer Service Directives, Strategic Business Planning, Budgetary and Profit and Loss Management. I reported directly to the Managing Director and Shareholders. My responsibilities included the maximisation of income derived from each business centre, control of procedures and standards, the sourcing and recruitment of the management team for each of the existing and new business centres, delivery of customer service excellence and liaison with my sales and operation teams to identify, generate and maximise the revenues at each business centre. Key areas of responsibility included designing, developing and implementing a rigid set of procedures to guarantee consistent management of the business centres, delivering to clients common standards throughout the UK. Ensuring that correct invoicing and management reports were provided, updated and delivered to the company’s board of directors as required. Overseeing the sales and operation divisions, it was my sole responsibility to ensure that the services provided were constantly reviewed, improved and revenues grown. As Sales and Operations Director for the UK I was visible and accountable for all decisions made. Notable Achievements as Director of UK Sales and Operations. Under my Direction the Company experienced rapid expansion from 5 to 21 centres with personnel under my charge increasing from 25 to 70. Turnover of the company increased from 2.5 million pounds to 8 million pounds led by my personal directive of improving real and perceived business expectation with a strong focus on new business, retention and renewal of existing clientele. Through my leadership and implementation of delivery standards and strict SLA’s, customer service level satisfaction ratings increased from 75% to 99% nationally across all Centres. I instigated a national bonus and commission structure to reward personnel for new business generation and exceeding customer service KPI’s. In December 2010 I created and presented the Company’s inaugural Annual Award ceremony in recognition of personal and collective successes throughout the UK. Managing Director February 2007 - June 2008 Residential Estate Agents Real Estate and Property Management Reason for Leaving: Headhunted Managing Director of Residential Sales, Lettings and Property Management Independent Estate Agency. Responsible for the successful implementation of Residential Sales division with overall strategic responsibility for Residential Lettings division, Property Management, Block Management and Administration Departments. I was Instrumental in pioneering and devising a groundbreaking commission structure in order to challenge the cartel Estate Agents historically held regarding charging policies causing the Industry to re evaluate its selling practices. Area Director May 2006 - February 2007 Residential Estate Agents Real Estate and Property Management Reason for Leaving: Headhunted Area Director of Independent Residential Estate Agency. Established the 'Town and Country' brand for sales of properties in excess of ?350,000. Overall responsibility for employing and developing Sales Team, Valuing, Selling, Marketing and Advertising campaigns. Fully conversant with market awareness and influences such as house price indices, government policy, local economy and competition. Full budgetary control, accountable to the Regional Managing Director and Business Partners. Managing Director September 1996 - May 2006 Banbury Ball London Real Estate and Property Management Reason for Leaving: Approached by family friend to head up new brand. Managing Director of Central London's leading independent Estate Agency. Responsible to both business partners for all aspects of the successful management of a 3 million pound turnover business. I oversaw the three strategically placed Sales and Lettings offices covering Bloomsbury, Fitzrovia and Covent Garden. Areas of responsibility included budgetary control, profit and loss management, recruitment and motivation/retention of personnel, marketing and advertising, strategic new business planning and forecasting, business relationship development with property developers and landowners such as The Bedford Estate. Property ranged from J150,000 studio flats to J10,000,000 Regency town houses. Personally instrumental in the company's change of corporate identity. Instigated founder membership to the Governments Ombudsman Scheme and gained acceptance and accreditation as part of the Office of Fair Trading initiative to give the public more confidence when dealing with Estate Agents. I began my career as a holiday temp and worked my way through the ranks from Lettings negotiator, Lettings Manager, Sales negotiator, Sales Manager and finally Managing Director. Actor June 1986 - May 1996 Freelance - Nationally Theatre and Television. ________________________________________ EDUCATION Bachelor of Arts Degree (2:1) English and Drama, 1983 - 1986 University of Manchester ________________________________________ SKILLS Excellent communication Expert Board level experience Expert Leadership Expert Target Performer Expert Strategic Planning Expert Customer Relationship Management Expert Man Management Expert ________________________________________ AREAS OF NOTE Regular contributor to ITN, London Tonight, The Evening Standard, The Sunday Times, Location, Location, Escape to the Country. ________________________________________ CAREER HIGHLIGHTS .Invited to become a Member of the Board by the shareholders and fellow Directors in my current position. . Implemented, created and established 'Town and Country' as a recognised market leading brand for executive properties within Buckinghamshire and Northamptonshire. . Invited to become MD of an emerging Independent Real Estate Company in Buckinghamshire. . Invited to become MD of a leading Independent Real Estate company in Central London. . Acting in the West End. ________________________________________ INTERESTS Lifelong member and player of Stratfield Turgis Cricket Club, Hampshire - Patron - Duke of Wellington. Badminton, Tennis, Creative writing, Theatre and extremely hot curries. |
| Educational details: | Bachelor of Arts Degree (2:1) Honours : English and Drama, University of Manchester. A level English and Drama. O Level Maths, English Lang/Lit, History, Economics, Drama. |
| Name: | Mr. Tim Jackson-Waite |
| Age: | 47 years old, male |
| Total experience: | 15 years |
| Currently employed: | No |
| Phone number: | 07809502277 |
| E-mail address: | tim158@btinternet.com |
| Town & County: | Olney, Buckinghamshire |
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