J H Jones is a firm of Chartered Surveyors, Auctioneers, Valuers and Estate Agents practising since 1963. J H Jones is a sole principal offering a confidential expert service, with a welcome personal touch. Fully trained staff at J H Jones are eager to provide the very best service. Seven day viewing is arranged, fully illustrated sales brochures are provided, a comprehensive mailing list is available.
|Address||24 Heol Maengwyn|
|Phone Number||016 5470 2202|
Spotted a property for sale with JH Jones in November 2012, arranged to view and after the viewing offered the asking price as a cash buyer, then after providing proof of my funds (which I have never had to do before) I waited and waited, then I was told they had received an offer above the asking price, so I increased my offer again, it was clear that the agents were still showing people the property, and would not accept my offer, they were clearly trying to start a bidding war. Days passed before being told that the vendor did not want a bidding war, but they now had three offers, (another new offer) and asked if I wanted to increase my offer, I did, again days passed and I was then told my offer was rejected. I made a new offer some J20k above the asking price again after days my offer was rejected, I personally would not trust this agent to sell a property let alone buy one from them, it is little wonder Estate agents have such a bad name and reputation. This agent is slow to reply, does not follow OFT guidelines, such as showing a property under offer when it is under offer, clearly to start a bidding war, stay well clear of this agent. I have asked for the complaints procedure which they sent but despite asking several times, have still not been given an email address for the person you have to make the complaint to. Reported to the OFT and property ombudsman.