Black Grace Cowley is an established, independent Estate Agency. We are owned and run by local partners, each an expert in their own field; whose knowledge of the Isle of Man property market is second to none. Our offices are conveniently located in central Douglas and Peel. We offer an efficient service, using the most up-to-date Estate Agency technology, whilst retaining the values of a friendly and personal approach.
Contact Details
| Website | www.blackgracecowley.com |
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| City | Isle of Man |
| Postcode | IM1 2LD |
| Address | 51 Victoria Street DOUGLAS |
| Phone Number | 01624 645555 |
Left without a cooker in the runup to Christmas despite multiple calls and emails.
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| Overall rating | Fair |
- I would not recommend this business
- none
Erected scaffolding that.blocked the only way in or out for eight flats over four floors. Failed to remove it even after multiple rewuests. Eventually had to get the Fire department involved, and Black Grace Cowley initially lied to them too, before being caught out.
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| Overall rating | Poor |
Black Grace Cowley were due to replace a cracked shower tray in August 2019.
They eventually replaced it in February 2020, in the process leaving us without a bathroom for three days with no notice.
They failed to provide alternative arrangements or a rent debate for the cost of staying in a hotel for three days.
During this replacement, they failed to connect the waste pipe at the back of the shower and ignored us for a following four months while we tried to get it fixed.
When they finally did come 'round to look at it, the letting agent they sent blamed the damp in the bathroom caused by a four-month leak was due to us using the washing machine to do laundry.
In the lounge. Where the washing machine is plumbed in.
Black Grace Cowley are incompetent to the point of malice. Do not use.
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| Overall rating | Fair |
- I would recommend this business
Friendly and professional agency. Very pleased with the service received.
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| Overall rating | Excellent |
Customer Testimonials
Highly professional, very knowledgeable and always impeccably helpful. Thank you very much for your assistance.