Black Grace Cowley is an established, independent Estate Agency. We are owned and run by local partners, each an expert in their own field; whose knowledge of the Isle of Man property market is second to none. Our offices are conveniently located in central Douglas and Peel. We offer an efficient service, using the most up-to-date Estate Agency technology, whilst retaining the values of a friendly and personal approach.

Contact Details

  Website
  City Isle of Man
  Postcode IM1 2LD
  Address 51 Victoria Street DOUGLAS
  Phone Number 01624 645555

Left without a cooker in the runup to Christmas despite multiple calls and emails.

Service & support
Quality
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Overall ratingFair

  • I would not recommend this business
  • none

Erected scaffolding that.blocked the only way in or out for eight flats over four floors. Failed to remove it even after multiple rewuests. Eventually had to get the Fire department involved, and Black Grace Cowley initially lied to them too, before being caught out.

Value for money
Service & support
Quality
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Overall ratingPoor

Black Grace Cowley were due to replace a cracked shower tray in August 2019.

They eventually replaced it in February 2020, in the process leaving us without a bathroom for three days with no notice.

They failed to provide alternative arrangements or a rent debate for the cost of staying in a hotel for three days.

During this replacement, they failed to connect the waste pipe at the back of the shower and ignored us for a following four months while we tried to get it fixed.

When they finally did come 'round to look at it, the letting agent they sent blamed the damp in the bathroom caused by a four-month leak was due to us using the washing machine to do laundry.

In the lounge. Where the washing machine is plumbed in.

Black Grace Cowley are incompetent to the point of malice. Do not use.

Service & support
Quality
Location
Overall ratingFair

  • I would recommend this business

Friendly and professional agency. Very pleased with the service received.

Value for money
Service & support
Quality
Location
Overall ratingExcellent

Customer Testimonials

Highly professional, very knowledgeable and always impeccably helpful. Thank you very much for your assistance.

Videos

Social Activity

We love being on their screens and are proud to have been a long standing customer getting real benefit https://t.co/rWkQ7BwB3D
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Job opportunity! Property Management Accountant Black Grace Cowley have an exciting opportunity to join their https://t.co/kfK3mJpv1e
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Immediate client requirement! Please get in touch with any opportunities. Contact Ben on 645550 or ben@blackgrace https://t.co/1tDGntYABF
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The lease has now completed and we're excited to announce the arrival of IQ Apple to the island If you're a https://t.co/M6WWVmRzg5
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Open house! See you between 1 and 3 pm this Saturday at North Shore! No appointment necessary. THE BREAGLE - NOR https://t.co/jtLtNkUKZV
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PROPERTY WANTED We have buyers waiting for: 3 or 4 bedroom detached properties Port Erin/Port St Mary D https://t.co/yKQSsoksaP
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Four fabulous new listings down South Apartment 3, The Point, Port St Mary- 575,000 Tregea, Brookfield Aven https://t.co/UF8krPTvSg
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Every Monday Tim will be based in our Port Erin branch Why not arrange to visit him for a coffee and a chat ab https://t.co/l4pgKE4iMI
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